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Recensioner av Hampton Inn & Suites Chicago Downtown

3 out of 5
Hampton Inn & Suites Chicago Downtown
33 West Illinois Street, Chicago, IL

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 624 av 1004 recensioner" "
8 - Bra i betyg. 257 av 1004 recensioner" "
6 - Okej i betyg. 62 av 1004 recensioner" "
4 - Dåligt i betyg. 32 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1004 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Arkadiusz

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well located hotel, great staff, huge rooms and nice amenities. On the cons side: quite expensive, noisy and below par food for the breakfast
Bodde här 1 natt i maj 2024
Svar från Yolo - Front Office Supervisor 23 maj 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Hampton Inn and Suites. Our team is always working to offer the best breakfast to our guest. We hope you’ll have a chance to come back soon.

10/10 Fantastiskt

Virginia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location - we walked to the river walk, dinner locations, blues bar, dinner & jazz & very nice & safe walking at night.
Bodde här 4 nätter i april 2024
Svar från Nora 22 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Fantastiskt

soroush, Herndon

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet
Bodde här 1 natt i maj 2024
Svar från Nora 22 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Fantastiskt

Prabhsimran

Reste i grupp
Gillade: Bekvämligheter
Staff was nice and helpful
Bodde här 2 nätter i maj 2024
Svar från Nora 21 maj 2024
Thank you for allowing us the pleasure of serving you. Dear Imran,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

miranda

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Hotel netjes, vriendelijk personeel, grote kamers. Helaas is slaapbank kleine 120/130cm. Je voelt de veren vh matras en als je erop ligt met 2 personen rol je naar het midden. Opgelost met handdoeken onder matras in het midden. Voor twee pubers 1 nachtje te doen, voor meerdere nachten eigenlijk niet.
Bodde här 11 nätter i april 2024
Svar från Front Office Supervisor- Yolo 13 maj 2024
Thank you for choosing us for location and service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hampton Inn and Suites in the near future!

10/10 Fantastiskt

Darnell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very nice hotel. Parking staff was great. Room was very nice we loved the shower. Very big room lots of seating areas. Breakfast was good
Bodde här 2 nätter i maj 2024
Svar från Nora 12 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Front Office Supervisor- Yolo 13 maj 2024
Thank you for taking a moment to share your experience at Hampton Inn and Suites. We are so pleased to hear you found our service and property to your liking. We look forward to welcoming you back again soon.

8/10 Bra

Deanna, Livonia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff! Location is wonderful.
Bodde här 2 nätter i april 2024
Svar från Octaviano Gonzalez Director of Rooms 8 maj 2024
Hi Traveler, We are thrilled to hear that you have a wonderful service experience with us. Our goal is to serve our guests in a way that accurately reflects our passion. Based on your kind feedback, it seems as though we met our goal.Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Tia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Nora 6 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Dianela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and had everything we needed. The staff was super friendly. The location was perfect! The included breakfast surprised me. It had a good variety and it was pretty good.
Bodde här 1 natt i maj 2024
Svar från Nora 5 maj 2024
Dear Daniela,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Christopher

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Nora 5 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such Dear Christopher, positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Franziska

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Nora 5 maj 2024
Dear Franzika ,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

8/10 Bra

Marvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Nora 4 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bra

Lorenza

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 4 nätter i april 2024
Svar från Yolo - Front Office Supervisor 3 maj 2024
Thank you for providing feedback on your recent experience at Hampton Inn & Suites. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a really great stay.
Bodde här 6 nätter i april 2024
Svar från Nora 3 maj 2024
Dear Sarah,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bra

Mirko

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Ottimo Hotel in Downtown, vicino a tutti i migliori servizi sia per la ristorazione che per il trasporto. Allo stesso tempo i principali punti di attrazione di Chicago si trovano in un raggio di 10 km e pertanto sono accessibili a piedi. Colazione di buon livello, anche se il buffet è limitato. Da rivedere il servizio di pulizia della stanza, indipendentemente dalla realizzazione ogni 2 giorni che è adeguata: risulta molto influenzato dalla persona che lo esegue. Nel complesso, ottima scelta per un viaggio turistico!
Bodde här 7 nätter i april 2024
Svar från Nora 3 maj 2024
Thank you for allowing us the pleasure of serving you. Dear Mirko,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Dain-Ann T

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. However it's next to a fire station so if you don't like noise when you sleep it's something to consider
Bodde här 2 nätter i april 2024
Svar från Nora 28 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El unico detalle que no me gusto fue el costo de $65 por noche dl estacionamiento. Todo lo demas y lo mas importante esta excelente
Bodde här 3 nätter i april 2024
Svar från Nora 26 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Stacy, Navarre

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property!
Bodde här 3 nätter i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

10/10 Fantastiskt

Loana

Bodde här 1 natt i april 2024
Svar från Nora 10 maj 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bra

Nithi

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable. Amazing gym including a peloton bike. Good breakfast. Only negative was location - very loud firetrucks all night!
Bodde här 2 nätter i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

8/10 Bra

Paramvir

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Nice to stay, great breakfast options, clean place. One thing that did upset me, there was only one toilet paper roll in the bathroom that suite 6 stayed in. I called the receptionist and she said she will send someone over, but no one came to drop off toilet papers. Hopefully they will improve next time.
Bodde här 1 natt i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great! No complaints with the hotel at all. There is a fire station across the street. That’s not the best for late night emergency calls. Not a deal breaker for me.
Bodde här 1 natt i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Michael, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!Best, Octaviano GonzalezDirector of Rooms

6/10 Okej

Devin

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Ra'd

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel with really helpful staff. The room was ideal and really comfortable and modern. The pool and gym were lovely, and not too busy. The only unfortunate thing you can hear sirens from the fire station, and the room we had faced it. The noise did wake me up a few times. If you need to go to sleep early or have naps I wouldn't recommend. However for us wanting easy access to the city it was a fantastic location. Great food and drink options on your doorstop and close to a subway station.
Bodde här 4 nätter i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Lisa, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Angela

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff did an amazing job. They're as accommodating as can be. Breakfast was ok. The elevators are being worked on. The pool was warm as bath water. Overall great stay.
Bodde här 3 nätter i april 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Angela, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 2 nätter i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 15 apr. 2024
Hi Traveler, Thank you for your rating; I hope to see you again soon!

10/10 Fantastiskt

Dylan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was so nice. I stayed there on St Patrick’s Day weekend and it was 2 blocks from the river in downtown Chicago next to a lot of things. It was very easy to get to places from the hotel. The breakfast was very good. The staff were very nice and happy to give recommendations for food and places to visit. I highly recommend. The only thing I didn’t care for was there is a $100 security deposit per night. But you do get it back as soon as you check out. So not too bad
Bodde här 2 nätter i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 14 apr. 2024
Hi Dylan, Thank you so much for the kind words you shared about your experience. It brings us great joy to hear that we were able to provide a world-class service experience. We hope to see you again on your next trip to Chicago!Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great hotel, next to fire station, a little loud .
Bodde här 4 nätter i april 2024
Svar från Nora 8 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

6/10 Okej

Tom

Reste med familjen
Gillade: Renlighet
Only 1 of 3 elevators working at multiple points. Toilet was strange and was never really sure it would stop running. Did not open full breakfast area even though it was obvious there was not enough places for all the people to sit. Charged me $25 for early check in. Location was good, staff was helpful with transportation options.
Bodde här 3 nätter i april 2024
Svar från Nora 8 apr. 2024
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great value for the location. Lots of places within quick walking distance. We'd definitely stay there again.
Bodde här 3 nätter i mars 2024
Svar från Nora 7 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really enjoyed the check-in. However, upon arrival, the pool was closed so that kind of sucked. Hopefully we get to use it before we check out other than that the staff is super awesome. They had so many recommendations for the area. They also gave us complementary toothpaste. We love that. The area is also really nice and convenient.
Bodde här 1 natt i april 2024
Svar från Nora 5 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Fantastiskt

jonathan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay, only concerns is parking is way too expensive.
Bodde här 1 natt i mars 2024
Svar från Nora 5 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Fantastiskt

Keunsu

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location.
Bodde här 3 nätter i mars 2024
Svar från Nora 5 apr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 3 apr. 2024
Hi Jason, Thank you for your awesome Rating! We hope to see you again. Best, Octaviano GonzalezDirector of Rooms

8/10 Bra

Melissa

Bodde här 2 nätter i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon.

6/10 Okej

Katie

Reste med familjen, Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Very average hotel. We booked a king suite and it met our expectations but definitely did not exceed. Bathroom was dated and had a weird set up. Pool was small, no hot tub, break fast was insanely packed, and elevators were under construction which made things difficult as we were on a high floor. It felt a bit like guests were packed in like sardines. On the bright side, staff was friendly and helpful and other guests were nice. Will not likely be choosing this hotel again but it was satisfactory.
Bodde här 3 nätter i mars 2024
Svar från Nora 29 mars 2024
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

8/10 Bra

Kristy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Noora 30 mars 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

6/10 Okej

Jocelyn

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Only 2 sockets worked in entire suite so unable to use desk area and no relocation possible bcs sold out. Toilet had small leak on floor. Pool hours were cut short without notice because of property having too many children instead of having age limit restrictions by time of day. Very clean and modern room!
Bodde här 3 nätter i mars 2024
Svar från Nora 28 mars 2024
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

6/10 Okej

Bianka

Das Zimmer war grundsätzlich gut - im Badezimmer hat es aus dem Abfluss unangenehm gerochen. Was im Jahr 2024 überhaupt nicht geht: das Frühstück wird auf Papptellern mit Pappbechern und Plastikgeschirr angeboten - UNGLAUBLICH! Kann sich ein Hotel kein Geschirr und Personal zum Reinigen leisten??? Daher kann ich das Hotel nicht weiterempfehlen!
Bodde här 3 nätter i februari 2024
Svar från Octaviano Gonzalez Director of Rooms 3 apr. 2024
Hi Bianka, Thank you for your feedback. Guest feedback is our foremost important tool to improve as a property and as a brand. Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

tianchen

Bodde här 1 natt i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 24 apr. 2024
Hi Traveler,Thank you for your rating; We hope to see you again. Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was easy to get around and the staff was amazing! The hotel was absolutely perfect. Big rooms.
Bodde här 4 nätter i februari 2024
Svar från Nora 27 mars 2024
· Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Nicholas

Bodde här 1 natt i mars 2024
Svar från Octaviano Gonzalez Director of Rooms 15 apr. 2024
Hi Traveler, Thank you for your rating; I hope to see you again soon!Best, Octaviano GonzalezDirector of Rooms

10/10 Fantastiskt

Jerri

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property made my children’s first experience to Chicago great. Thanks
Bodde här 2 nätter i mars 2024
Svar från Nora 25 mars 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bra

Toni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Nora 27 mars 2024
· Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Lindsey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was wonderful! Especially Thomas! Our kids loved the spacious indoor pool, and the breakfast was delicious. All of the staff was extremely helpful and it was a fun place to stay. They’re great dining options very close to the hotel.
Svar från Nora 27 mars 2024
· Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Christina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay.
Bodde här 2 nätter i mars 2024
Svar från Nora 25 mars 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Fantastiskt

Charlie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff
Bodde här 2 nätter i mars 2024
Svar från Nora 25 mars 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

2/10 Väldigt dåligt

Jody

Reste med familj och småbarn
Room was not ready on time. They offer you an early check-in for an extra amount, but don’t be fooled by that because your room is not ready on time on top of that. They lock the stairs and expect you to get off and go around to another set of stairs to go to the final floor one of the elevators was broke and the wait was unreal
Bodde här 2 nätter i mars 2024
Svar från Nora 22 mars 2024
Thank you for sharing your candid feedback. Guest feedback is our foremost important tool to improve as a property and as a brand. Although we're a bit disappointed to not have impressed you, we will continue in our mission to be Chicago's preferred hotel for tourists and business travelers alike. You have our appreciation for giving us an opportunity to serve you. We wish you well in your future travels.