Utsikt från luften

Recensioner av Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel

3.5 out of 5
Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel
350 West Wolf Point Plaza, Building 2, Chicago, IL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 600 av 1003 recensioner" "
8 - Bra i betyg. 232 av 1003 recensioner" "
6 - Okej i betyg. 88 av 1003 recensioner" "
4 - Dåligt i betyg. 41 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 42 av 1003 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Kaitie 16 jan. 2023
Dear David, thank you for sharing your 10/10 review with us on Hotels.com! We are thrilled to learn you enjoyed your stay with us and hope to welcome you back soon.

10/10 Fantastiskt

Magaly

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautifully
Bodde här 4 nätter i april 2024
Svar från Sara 30 apr. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger

2/10 Väldigt dåligt

Diana

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a fraudulent charge!!! I’ve only used Expedia once and someone illegally used my stored Credit card to make this reservation and checked in under another name. I will not be paying these charges and have already reported it to the bank. My card has been in my possession so the only way this was done was through expedia.com
Bodde här 1 natt i mars 2024
Svar från Sara 30 apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Fantastiskt

kelly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The reception area was very courteous and had that willing to help - Thank You
Bodde här 2 nätter i april 2024
Svar från Sara 28 apr. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger

10/10 Fantastiskt

Maria, Bronx

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place, wonderful views
Bodde här 3 nätter i april 2024
Svar från Sara 28 apr. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

10/10 Fantastiskt

Austin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I wish there was a singular elevator that went straight to the rooms, instead of having to use 2 different elevators to get to the room.
Bodde här 3 nätter i april 2024
Svar från Sara 26 apr. 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

8/10 Bra

Carol, orlando

Gillade: Boendets skick och faciliteter
Great property close to everything and clean.
Bodde här 2 nätter i april 2024
Svar från Sara 26 apr. 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Fantastiskt

Marcela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s very easy to use your flight ticket and you hotel. Very good experience.
Bodde här 3 nätter i april 2024
Svar från Sara 26 apr. 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Fantastiskt

Brenda, MEEKER

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was amazing, I got sick and needed to take an ambulance to the hospital and they were so helpful and went the extra mile to ensure that i was doing ok. Great location for shopping and dining.
Bodde här 4 nätter i april 2024
Svar från Sara 22 apr. 2024
We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.

4/10 Dåligt

Taquanda

When booking and at the front counter please let people know with kids that the pool is out of service
Bodde här 1 natt i april 2024
Svar från Sara 21 apr. 2024
We're sorry to hear that you had a negative experience at our restaurant. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again.

2/10 Väldigt dåligt

Julie

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was horrible. Our bath tub had pubic hairs in it and something splattered all over the picture.. don't even want to fathom what it was. I asked that it be cleaned. We left for 4 hours and they didn't clean it and I had to call again. Coffeepot didn't work had to have it replaced. Wasn't told about the parking or that I needed to bring in my parking rcpt so that they could validate it... Staff seemed extreme unknowledgeable. Pool was closed for maintenance. Was notified 3 days before our trip.
Bodde här 2 nätter i april 2024
Svar från Sara 21 apr. 2024
We're sorry to hear that you had a negative experience at our restaurant. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again.

10/10 Fantastiskt

Jessica

Bodde här 1 natt i mars 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 Fantastiskt

Oscar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 4 nätter i april 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 Bra

Daisy

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and service
Bodde här 5 nätter i april 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 Fantastiskt

Antaquisha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 Bra

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 Fantastiskt

waskelin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 Bra

Renee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Polite staff who were helpful and generous with information.
Bodde här 1 natt i april 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 Bra

Carolina Ogawa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sara 14 apr. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger

8/10 Bra

Todd

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for our 15th anniversary, I did note that with the reservation but they didn't mention it. The food at the restaurant was excellent but service was lacking. We had to ask for silverware and the server didn't check on us or offer drink refills. The hostess was very nice though. The room was clean and spacious. We also booked a premium "city view" which was looking west towards the suburbs, not east towards the loop and the lake. Also, parking is across the street and underground, no one explained that or that we needed to bring the ticket for validation. Overall, pleasant accommodations but not excellent service.
Bodde här 3 nätter i april 2024
Svar från Sara 14 apr. 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.

10/10 Fantastiskt

Raul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great except our last night there a group next to our room kept slamming their door in and out every 5 minutes until 3am and maybe that door needs to be checked our room was 1829 and it was on the right hand side next to us
Bodde här 3 nätter i april 2024
Svar från Sara 14 apr. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger

8/10 Bra

Devon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay there again
Bodde här 1 natt i april 2024
Svar från Sara 9 apr. 2024
We're so glad to hear that you were satisfied with our hotel. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

10/10 Fantastiskt

thomas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice area. Great breakfast for little cost. Clean. Accessible. Friendly staff. Nice bar and lounge. We were impressed and will return.
Bodde här 2 nätter i april 2024
Svar från Sara 9 apr. 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

8/10 Bra

Leah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful lobby/bar area with a market that had lots to choose from the few times we needed some medications, snacks, or dessert! Friendly staff in the lobby and very nice location with a beautiful view of the river. Walked to a nearby starbucks most mornings. The bathroom had some peeling wallpaper near the toilet/shower, a mysterious stain in the bathtub, and a red smear on the wall which is why I took a star off the cleanliness rating. There were also multiple empty drink glasses left in the hallways outside rooms for days. It didn’t bother us but the bar was definitely noisy at night and was able to be heard from our room at night.
Bodde här 3 nätter i april 2024
Svar från Sara 9 apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Fantastiskt

avraham

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Very good and clean
Bodde här 2 nätter i april 2024
Svar från Sara 9 apr. 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

8/10 Bra

Melody, Godfrey

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Hotel sits right on the river with a nice skyline view of the city. It is on a dead end street with not many bars/restaurants right next door so the area is calm and quiet.
Bodde här 2 nätter i april 2024
Svar från Sara 7 apr. 2024
I understand you had a poor experience at our hotel during your stay on due to the . We are pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay.

4/10 Dåligt

Kennedie

Bodde här 4 nätter i mars 2024
Svar från Sara 26 apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Bra

Vanessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bar and restaurant area was very nice, good food.
Bodde här 2 nätter i mars 2024
Svar från Sara 6 apr. 2024
We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Sara 6 apr. 2024
We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

6/10 Okej

mackenzie

Gillade inte: Renlighet och boendets skick och faciliteter
Svar från Sara 6 apr. 2024
We sincerely apologize . We strive to provide exceptional service, and we regret that we fell short of your expectations.

10/10 Fantastiskt

Jim

Bodde här 3 nätter i mars 2024
Svar från Sara 22 apr. 2024
We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.

8/10 Bra

Catina

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Rooms are nice and clean
Bodde här 4 nätter i mars 2024
Svar från Sara 6 apr. 2024
We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

10/10 Fantastiskt

Maria

Bodde här 1 natt i mars 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 Fantastiskt

Yogesh, Irvine

Bodde här 3 nätter i mars 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 Bra

ROMELYN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Sara 6 apr. 2024
We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

10/10 Fantastiskt

David

Bodde här 2 nätter i mars 2024
Svar från Sara 21 apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 Bra

linda

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Sara 30 mars 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful
Bodde här 1 natt i mars 2024
Svar från Sara 30 mars 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future.

10/10 Fantastiskt

wangmo

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the place
Bodde här 2 nätter i mars 2024
Svar från Sara 30 mars 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future.

6/10 Okej

Ashley

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved this hotel! Location, parking and convenience was everything!! Unfortunately was supposed to have rooms side by side with the people we traveled with, but it took so long for our rooms to be clean/ ready we had to get rooms at opposite ends of the floor. As well as, I have 3 small children and was given a room with a handicap shower and no bathtub. Overall stay, was great though!!!!
Bodde här 2 nätter i mars 2024
Svar från Sara 30 mars 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future.

10/10 Fantastiskt

CHRIS

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was are first time in Chicago the holiday inn wolf point was close to everything that we wanted to do we will definitely be back and definitely book the hotel again
Bodde här 2 nätter i mars 2024
Svar från Sara 30 mars 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future.

10/10 Fantastiskt

Maria R, Cranston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Sara 24 mars 2024
Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful.

6/10 Okej

Karen

Gillade inte: Personal och service
Bodde här 6 nätter i mars 2024
Svar från Sara 24 mars 2024
Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful.

4/10 Dåligt

Tierra

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Overall okay place. Didn’t like the last minute extra fees but the place is not horrible.
Bodde här 1 natt i mars 2024
Svar från Sara 16 mars 2024
Thank you so much for your feedback. Customer satisfaction is and always has been one of our top priorities. We're terribly sorry to hear about your experience and highly appreciate you bringing this to our attention

8/10 Bra

Brian

Affärsresenär
To complicated
Bodde här 1 natt i mars 2024
Svar från Sara 16 mars 2024
Thank you so much for staying in our hotel . We appreciate your feedback.

10/10 Fantastiskt

Tyler

Bodde här 2 nätter i mars 2024
Svar från Sara 6 apr. 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded

10/10 Fantastiskt

Hunter

Bodde här 1 natt i mars 2024
Svar från Sara 6 apr. 2024
We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.

6/10 Okej

Brieanna

Bodde här 1 natt i mars 2024
Svar från Sara 30 mars 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Fantastiskt

Kyleigh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was clean, safe was friendly, bed was comfortable. Would stay again!
Bodde här 1 natt i mars 2024
Svar från Sara 20 mars 2024
We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

10/10 Fantastiskt

Michelle

Bodde här 1 natt i februari 2024
Svar från Sara 20 mars 2024
We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!