Boendets fasad - kväll/natt

Recensioner av Hotel Arista

4.5 out of 5
Hotel Arista
2139 City Gate Ln, Naperville, IL

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 767 av 1001 recensioner" "
8 - Bra i betyg. 146 av 1001 recensioner" "
6 - Okej i betyg. 48 av 1001 recensioner" "
4 - Dåligt i betyg. 22 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1001 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

6/10 Okej

Linda

Gillade: Renlighet och personal och service
Gg
Bodde här 1 natt i april 2024
Svar från Saif Alzyoud Director of Front Office 30 apr. 2024
Dear Linda,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

8/10 Bra

Ralph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a really nice stay. we had the king size bed room. It’s a really nice hotel. The only reason I took one star off was because the bed was very firm and about knee-high and the pillows were also very hard. I don’t know if they have rooms that have softer beds, but for that reason, I would never stay there again.
Bodde här 1 natt i april 2024
Svar från Saif Alzyoud Director of Front Office 26 apr. 2024
Dear Ralph,Thank you for taking the time to share your experience at Hotel Arista. We're pleased to hear that you enjoyed your stay with us and found our hotel to be nice. However, we're sorry to hear that the bed and pillows didn't meet your expectations. We understand that everyone's comfort level is unique, and we do offer different bedding options. We apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future to provide a more comfortable stay that meets all of your needs.Warm regards,

10/10 Fantastiskt

Angus, downers grove

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel I’ve stayed at in a while!
Bodde här 3 nätter i april 2024
Svar från Angel Quezada Front Office Manager 24 apr. 2024
Dear Angus,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Kevin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This Hotel is top notch. In every way it is far above average. The staff is the best, service is unmatched . The rooms are great, tub is first rate, clean etc…this is the place to stay!
Bodde här 9 nätter i april 2024
Svar från Angel Quezada Front Office Manager 22 apr. 2024
Dear Kevin,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 Okej

Courtney

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Angel Quezada Front Office Manager 22 apr. 2024
Dear Courtney,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

10/10 Fantastiskt

Ismael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really clean place. Friendly staff. The cafe had great coffee!
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 5 apr. 2024
Dear Ismael,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

George

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff was very friendly.
Bodde här 1 natt i mars 2024
Svar från Omar M. 3 apr. 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 Bra

Mia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was really nice and the staff were really helpful.
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 31 mars 2024
Dear Mia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great all around
Bodde här 1 natt i mars 2024
Svar från Saif Alzyoud, Director of Front Office 28 mars 2024
Dear Tiffany,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The rooms are very nice. Staff were very helpful.
Bodde här 1 natt i mars 2024
Svar från Omar M. 26 mars 2024
Mary on behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 Bra

Jordan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall decor and its beauty. Rooms are spacious and well kept. Highly recommend this hotel.
Bodde här 1 natt i mars 2024
Svar från Omar M. 24 mars 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 Fantastiskt

Christie

Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 13 apr. 2024
Dear Christie,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Germane, Chula Vista

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location close to the freeway with plenty of shopping and dinning close by. The suite was fabulous as was the hotel bar. Highly recommended.
Bodde här 3 nätter i mars 2024
Svar från Angel Quezada Front Office Manager 23 mars 2024
Dear Germane,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 Bra

shaunie

Bodde här 1 natt i mars 2024
Svar från Omar M. 12 apr. 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 Fantastiskt

Donn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exceeded our expectations
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 21 mars 2024
Dear Donn,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Joseph, London

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well presentable staff and facilities decent. Great location too
Bodde här 4 nätter i mars 2024
Svar från Angel Quezada Front Office Manager 17 mars 2024
Dear Joseph,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 Okej

Carolyn

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Pillows were awful. Like hard, lumpy towels stuffed into pillow cases. Expedia advertises free parking for silver status, but the hotel charges "amenity fees" that includes internet, gym access, and... parking. So, not really free parking, is it? I find that type of advertising duplicitous, and it's something as "little" as that which will keep me from staying here again. Unfortunate, since it's a five minute walk to my company office. Also, bathroom had prior guest's hair still around the bathtub, so, gross.
Svar från Angel Quezada Front Office Manager 17 mars 2024
On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize, I have brought your feedback about our pillows to our management team here. Our amenity fee This is a standard fee that all full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.Your loyalty is key in making our hotel a success, Carolyn, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me.

6/10 Okej

Josiah

Gillade: Renlighet
Gillade inte: Bekvämligheter
Bodde här 2 nätter i mars 2024
Svar från Omar M. 3 apr. 2024
On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score so I was hoping you would share any additional feedback so that we can make some necessary improvements. Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 Fantastiskt

Liuska

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Arista Hotel is well located and very modern. I highly recommend if you are interested in staying in the area or just a stop as you are driving through the midwest.
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 11 mars 2024
Dear Liuska,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Sheryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Angel Quezada Front Office Manager 11 mars 2024
Dear Sheryl,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 Bra

Nia

It was good
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 11 mars 2024
Dear Nia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Dr Robb

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, quiet
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 9 mars 2024
Dear Robb,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

jarrod, shorewood

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Angel Quezada Front Office Manager 9 mars 2024
Dear Jarrod,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 Bra

Tara

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
You should have a microwave in the lobby if there’s not one provided in the room.
Bodde här 1 natt i februari 2024
Svar från Omar M. 6 mars 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer.Microwaves although not available in rooms may be available upon request, please feel free to reach out to us any time with any questions or concerns in regard to your stay so that we may accommodate accordingly. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 Fantastiskt

caitlyn

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was amazing very nice and accommodating.
Svar från Omar M. 6 mars 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 Fantastiskt

Abbas

Bodde här 1 natt i mars 2024
Svar från Omar M. 24 mars 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 Fantastiskt

Gemma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean hotel! Friendly staff. Great coffee! I was pleasantly surprised!
Bodde här 1 natt i mars 2024
Svar från Omar M. 4 mars 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 Fantastiskt

Tennille, River Forest

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
2nd time visiting and I enjoyed the stay again very much
Bodde här 2 nätter i januari 2024
Svar från Omar M. 28 feb. 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. We always appreciate a returning guest. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 Fantastiskt

nora

Bodde här 1 natt i februari 2024
Svar från Angel Quezada Front Office Manager 21 mars 2024
Dear Nora,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Shawn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and very nice.
Bodde här 1 natt i februari 2024
Svar från Omar M. 28 feb. 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was and how content you were with our cleanliness. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

8/10 Bra

Walter

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing. Very kind and courteous. Extremely clean. Have resaurants nearby if you dont want to leave the area.
Bodde här 2 nätter i februari 2024
Svar från Omar M. 28 feb. 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well and the mention of convenience of our restaurants to our team. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 Fantastiskt

Jonbenet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing, The property was beautiful and clean. I will definitely stay here again.
Bodde här 1 natt i februari 2024
Svar från Angel Quezada Front Office Manager 24 feb. 2024
Dear Jonbenet,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Chastity

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed could be a little softer but overall an excellent stay. Will stay again.
Bodde här 3 nätter i februari 2024
Svar från Angel Quezada Front Office Manager 23 feb. 2024
Dear Chastity,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for your lack of comfort with our beds. We have mattress toppers available here which can be placed on the mattress to make them softer. We have updated your profile with your room preference, and we will work harder to ensure your room satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Royacr

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The deluxe suite was absolutely incredible. Everything about the room was amazing and could not have picked a better place to stay. Worth every dollar!
Bodde här 1 natt i februari 2024
Svar från Angel Quezada Front Office Manager 23 feb. 2024
Dear, Royacr,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Jaylene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Angel Quezada Front Office Manager 21 mars 2024
Dear Jaylene,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Uday

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Angel Quezada Front Office Manager 21 mars 2024
Dear Uday,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 Okej

Daniel

Reste med sin partner
Gillade: Renlighet och personal och service
Everything was great except the bathtub did not work
Bodde här 1 natt i februari 2024
Svar från Angel Quezada Front Office Manager 12 feb. 2024
Dear Daniel,We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Hotel Arista, we apologize for the concerns you have about your experience at this hotel. I have addressed the tub not working properly with our engineering team here and I am truly sorry for any inconvenience we caused for you. As a gesture of goodwill, I would like to invite you back to Hotel Arista with a complimentary upgrade to any of our suites. When you are ready to make another reservation, please contact the hotel directly to ensure we take special care of your needs and that an upgrade to our suite accommodation is given to you. I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

8/10 Bra

Robert

Bodde här 2 nätter i februari 2024
Svar från Angel Quezada Front Office Manager 21 mars 2024
Dear Robert, On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Angel Quezada Front Office Manager 5 feb. 2024
Dear Jamie,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Great experience, where’s my deposit ?
Was a great experience however my deposit was kept for an unknown reason. My bank and I are still looking into it.
Bodde här 1 natt i januari 2024
Svar från Angel Quezada Front Office Manager 3 feb. 2024
We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel. In regard to your deposit, please reach out, I would like to clarify any questions or concerns you may have.

2/10 Väldigt dåligt

Tarishea

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I booked the property on Expedia. The price online was $162 online but when I got to the hotel they told me it’s $487. They said it was a $250 incidental fee that’s refundable. However I still ended up paying more than $200. On top of that I didn’t hear them telling the white couple next to me about an incidental fee. It put a damper on my visit and I ended up not enjoying my stay.
Bodde här 1 natt i januari 2024
Svar från Angel Quezada Front Office Manager 3 feb. 2024
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Hotel Arista, we apologize for your poor experience at this hotel. I am truly sorry for any inconvenience we may have caused you. Regarding your concerns about the incidental fee, all guests are required to have a 250 deposit at all times when staying at our property. This fee was explained to you during your check-in as you mentioned and during your checkout when initially booking the reservation for our hotel on the Expedia website. Again, I apologize for your poor experience at this hotel and hope that we can meet or exceed your expectations upon your next visit.

10/10 Fantastiskt

Alejandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Julianna was great with her customer service and made our check in experience great!
Bodde här 1 natt i januari 2024
Svar från Omar M. 28 jan. 2024
On behalf of all the team members at Hotel Arista, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Hotel Arista your destination property while in our great city. Sincerely,Omar Medina,Assistant Front Office Manager

8/10 Bra

ann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Angel Quezada Front Office Manager 26 jan. 2024
Dear Ann,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Fantastiskt

Jeremy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warm Nights Brutal Cold Days
Always Amazing
Bodde här 1 natt i januari 2024
Svar från Omar M. 17 jan. 2024
On behalf of all the team members at Hotel Arista, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Hotel Arista your destination property while in our great city. Sincerely,Omar Medina,Assistant Front Office Manager

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Angel Quezada Front Office Manager 13 jan. 2024
Dear Ashley,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Fantastiskt

Cathy

Bodde här 1 natt i januari 2024
Svar från Angel Quezada Front Office Manager 1 feb. 2024
Dear Cathy,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bra

Alyssa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Omar M. 10 jan. 2024
On behalf of all the team members at Hotel Arista, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Hotel Arista your destination property while in our great city. Sincerely,Omar Medina,Assistant Front Office Manager

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Angel Quezada Front Office Manager 1 feb. 2024
Dear Jessica,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Fantastiskt

Nikkina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Angel Quezada Front Office Manager 10 jan. 2024
Dear Nikkina,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bra

Gricel

Bodde här 2 nätter i december 2023
Svar från Angel Quezada Front Office Manager 24 jan. 2024
Dear Gricel,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!