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Recensioner av Omni Chicago Hotel

4.5 out of 5
Omni Chicago Hotel
676 N Michigan Ave, Chicago, IL

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 961 av 1457 recensioner" "
8 - Bra i betyg. 291 av 1457 recensioner" "
6 - Okej i betyg. 113 av 1457 recensioner" "
4 - Dåligt i betyg. 56 av 1457 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1457 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Christopher

Bodde här 3 nätter i mars 2024
Svar från Joanna 27 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Frankie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

8/10 Bra

Jessica

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
The Omni is in a great location. They seem short staffed, but the staff working all were very friendly. The rooms were not very clean, but the bed was very comfortable. For the price paid, I would expect a bit more from a hotel.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is perfect! The staff is very friendly and helpful. We really appreciated Mirhan and Sandor! I would highly recommend this hotel for your stay!
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The bell staff was outstanding and so helpful!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Joann, Burleson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was very professional happy kind
Bodde här 2 nätter i maj 2024

8/10 Bra

Luke

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Missed out on some amenities the listing showed such as room food service and in room massage
Bodde här 4 nätter i maj 2024

6/10 Okej

Mark

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
My wife and I checked in with our daughter, her husband and their 2 yr old and 12 month old bub. We were early by 2 hours but were told no rooms available which was fine. I'm on holidays from Australia so not wearing a three piece suit. Your reception staff gave us the impression they wished we were somewhere else. Advised we would be put on a list and they would ring when rooms available. No call and on check-in admitted they didn't bother to ring. TV in our living room didn't work properly and I demonstrated same to the porter who advised he would get someone to attend to it. No one came. Another staff member went off to look for umbrellas; never seen again. Now, a week later you still haven't refunded my holding deposit. Couldn't recommend to anyone. PS: booked identical rooms but allocated on two different floors. If rooms aren't ready surely you can allocate same floor? no big deal but these are the things that set you apart in a competitive market. Your staff in the lobby/outside very good.
Bodde här 2 nätter i maj 2024

8/10 Bra

Roopal, Richmond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Lee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Richard

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Ben H 10 maj 2024
Thank you for the 5 we appreciate it!

10/10 Fantastiskt

Emily

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The suites are great for families. The bellman were especially wonderful - so helpful with getting car seats in and out of cabs, folding strollers, etc. Would definitely come back!
Bodde här 2 nätter i maj 2024
Svar från Ben H 10 maj 2024
We are so glad that you enjoyed your stay with us! Please come back and see us again!

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location. Staff are very friendly and helpful. Rooms are clean and updated. Great property!
Bodde här 3 nätter i april 2024
Svar från Ben H 10 maj 2024
We do have the best staff and we will be sure to share this with our entire team. See you again, on your next visit!

10/10 Fantastiskt

Nicole

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel is wonderful. I wish that they would reinstate a more comprehensible menu in the bar. I also would suggest a full length menu in each of the rooms.
Bodde här 1 natt i april 2024
Svar från Ben H 10 maj 2024
Thank you for your feedback, we are revamping our entire menu! We will see you again. next time.

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Na
Bodde här 2 nätter i april 2024
Svar från Ben H 10 maj 2024
Thank you for the 5 rating!

10/10 Fantastiskt

Marc

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay at the Omni, and I will definitely come back in the future. Rooms are suites and are very nicely furnished and kept. Bedding was very comfortable, cleanliness was top notch, and location was perfect for easy access to mag mile! The staff is extremely friendly and helpful! The only negative for us was that there is no room service and the offerings from the hotel restaurant are very limited. Luckily you are in Chicago with great restaurants ready to deliver!!
Bodde här 4 nätter i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Jeffrey

Reste med sin partner
Gillade: Renlighet och personal och service
Very friendly staff. Great location nice room.
Bodde här 2 nätter i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Mary, Gonzales

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly, professional and very helpful. The room size was extremely nice. The facility was clean.
Bodde här 4 nätter i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always quiet, clean and very comfortable
Bodde här 2 nätter i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Lynn

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice decor and cleanliness. The location was great and the staff was great. The only issue was the bed which was not comfortable for my husband. Other than that I thought the Omni was great. Updated bedding perhaps would make it top notch.
Bodde här 2 nätter i april 2024
Svar från Ben H 10 maj 2024
Thank you for your feedback! And we will be sure to share this with our whole team! See you again soon!

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everybody was so pleasant. All of the guys that helped with luggage and getting cabs. Amazing. Mark was always smiling when we walked in the building. Thanks
Bodde här 1 natt i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Ryan

Reste med familj och småbarn
Gillade: Renlighet och personal och service
The location of the property is fantastic! Everything is within walking distance. The only negative about the property was the size of the room and outside noise. There was lots of construction going on near the hotel and we could hear it until 5pm every day. Also the size of the suite was quite small. We were hoping for a bigger room. Overall, we had a great experience!
Bodde här 2 nätter i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Sheila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location and wonderful staff!
Bodde här 1 natt i april 2024
Svar från Joanna 27 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Andrew

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Flexible
Bodde här 2 nätter i april 2024
Svar från Joanna 27 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Majlene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Joanna 27 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Majeed, Milwaukee

Bodde här 2 nätter i mars 2024

8/10 Bra

steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Joanna 23 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Sue

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Clean. Quite. Nice area
Bodde här 1 natt i april 2024
Svar från Joanna 22 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Abigail

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was absolutely INCREDIBLE. every single person we talked to was fantastic! The hotel was beautiful and in a great location
Bodde här 3 nätter i april 2024
Svar från Joanna 20 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great three day weekend spent here!
Bodde här 2 nätter i april 2024
Svar från Joanna 20 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Brandi

Bodde här 4 nätter i mars 2024
Svar från Ben H 10 maj 2024
Thank you for the 5 we appreciate it!

10/10 Fantastiskt

Constanze

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel ist sehr gut gelegen, alles Mitarbeitenden sind sehr freundlich und hilfsbereit. Die Zimmer sind großzügig und gut ausgestattet, die Betten sind bequem und der Ausblick bei uns (24. Stock) war toll! Das einzige, was ich zu bemängeln habe, ist, dass die Zimmerreinigung nicht einmal Staub gewischt hat, was man bei 8 Nächten schon deutlich sieht. Die Flächen im Bad wurden auch nicht geputzt…
Bodde här 8 nätter i april 2024
Svar från Joanna 20 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Axel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location - room’s nice but could use a refresh
Bodde här 2 nätter i mars 2024
Svar från Joanna 20 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Kalethiea

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience nice hotel
Bodde här 1 natt i april 2024
Svar från Joanna 20 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Marissa, Harbor City

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast was wonderful- try the lemon ricotta pancakes! It was extremely loud when from street noise when the windows were open but they are pretty sound proof when closed! A great stay, and wonderful room.
Bodde här 2 nätter i april 2024
Svar från Joanna 16 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Rickie, Green bay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super convenient to shopping, which was important as this was a mother/daughter trip. Very friendly staff and housekeeping was so nice! Engineering came to fix the temp in my room promptly when called, and bed was super comfy.
Bodde här 2 nätter i april 2024
Svar från Joanna 20 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Viktoria, Williamsburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Joanna 14 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Junwei, Lincoln

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everything, except parking.
Bodde här 2 nätter i april 2024
Svar från Joanna 14 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Joanna 14 apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dåligt

DUNG

Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
We booked for the suite; it’s small and not comfortable at all.
Bodde här 1 natt i mars 2024
Svar från Joanna 13 apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fantastiskt

Taylor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Joanna 12 apr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Sigrid

Reste i grupp
Gillade: Personal och service
Staff was helpful
Bodde här 4 nätter i april 2024
Svar från Joanna 9 apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fantastiskt

Emily

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Your doormen are exceptionally nice and helpful, day and night crew both!
Bodde här 5 nätter i april 2024
Svar från Joanna 9 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Lakeshia

Bodde här 1 natt i april 2024
Svar från Joanna 3 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

david

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Left my i pad in room Hope they send it back
Bodde här 1 natt i april 2024
Svar från Joanna 7 apr. 2024
Thank you for your feedback. We will be addressing your concerns

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Joanna 9 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Jeannie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I want to give this a higher rating, but there were a number of “minor inconveniences” that insure we won’t stay here again. Good: First, the door staff! They were fast & very friendly. We were there 3 nights & they knew us going in and out of the hotel by day 2. 2. The room was well-laid out. We had a junior suite & other than the bed not actually being a sofa-bed in the traditional sense (it didn’t fold out but removing the back cushions made it comfy for our college-aged child), the room was great. Bathroom was big & had an actual shelf across the back of the tub for shower essentials. What we didn’t love: 1. The restaurant & bar. While it looked pretty from the outside, we were never able to go because of the limited hours. There were a few times we would have liked to go down for a mid-afternoon snack or a drink before we went to dinner & it was closed from 2-5, then again after a evening out, a drink at the bar would have been nice back at the hotel, but it closed at 9 or 10 every night. 2. They were having system issues on a busy Easter weekend & EVERY time we went to our room, we had to go back down to the desk for another round of keys. We expected it after the first night, but then were told the keys would be good through the rest of our stay. They were not & we ended up with 3 sets of keys over 3 nights. The hotel is nice & in a good location, but we will stay somewhere else on future visits with our college student that better meets our needs.
Bodde här 3 nätter i mars 2024
Svar från Joanna 9 apr. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Fantastiskt

Jeff

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was great. The views from the 25th floor were great. The staff was very helpful and we enjoyed our stay.
Bodde här 3 nätter i april 2024
Svar från Joanna 5 apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Carrie

Reste med familjen
Gillade: Renlighet
Good location
Bodde här 2 nätter i april 2024
Svar från Joanna 7 apr. 2024
Thank you for your feedback. We will be addressing your concerns