Hotell med pool i Chilton Trinity

“Check in very slow and after travelling 3 hours with elderly disabled parents, our room was not ready, which is understandable. But the only offer to get changed for a wedding was in the changing rooms a flight of stairs down or the toilets! The girl on reception was adamant there wasn’t any other option available and was very unconcerned of the needs for my disabled mother. Breakfast the next morning was also very poor and hardly any hot food left on the buffet. The disable room wet room was...

“Hotellet ligger väl placerat vid avfart 25 på motorvägen M5. Det är lätt att ta fel hotell, för på nästan samman plats finns även ett Holiday Inn Express. Hotellet ligger granne med ett villaområde. Det är lätt att parkera, för hotellet har många platser och alla är gratis. Ett trevligt tvåvåningshotell. Snabb incheckning med trevlig personal. Rummen är bra och utrustade med vattenkokare och trådlöst nätverk. Vi testade hotellets bar där vi åt en god pizza till överkomligt pris, som serverades...

“Disappointing stay - room was described as 'deluxe' but was on the small side and being up in the eaves of the roof meant one of us had to duck to get in and out of bed. No turn down / refresh on day 1, no waste bin, small but basic things - especially at the price paid. Staff although friendly, were difficult to find (only available via WhatsApp ??), reception never staffed. Overall a great a shame as the hotel has a beautiful setting and grounds. We wint be returning. ”