Hotell med pool i Chippenham

“We stay here often and never disappoints”

“Härligt hotell med historiens vingslag. Underbar slottsträdgård. Nöjda med det mesta utom den yngre receptionisten vid incheckningen.”

“It is a travesty to call the Wiltshire hotel a spa. We had had a long day travelling and were looking forward to a really nice spa experience. We were given a locker key and a sad towel, no robe. The ladies changing rooms were a disgrace. Broken tiles, grubby floor and a section had been roped off. The pool area was dirty with broken tiles, and mould on the floor tiles. The jacuzzi wasn’t working, neither was the steam room. The hot sauna was good but the pool temperature was on the low side. ...

“Great hotel with fantastic food and spa facilities”

“The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.”