Dear Carolina, thank you very much for choosing to stay with us at SAii Laguna Phuket. We greatly appreciate your high rating and hope to welcome you again in the future.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Goran, thank you very much for taking your valuable time to rate us we all hope to have an opportunity to welcome you back again. SAii For Now,Irina LadnyukGuest Experience Manager

Thank you kindly for taking the time to write and provide valuable feedback regarding your recent stay with us at SAii Laguna Phuket. We are beyond happy to know that we have been able to live up to your expectations in terms of overall stay and you loved our superior location with easy access to beautiful Bang Tao beach with clear waters and one of the best sunsets on the island and the room with terrace and ocean view was to your liking. Thank you also for highlighting the exceptional service and food offerings. We appreciate your feedback and hope to have you back again soon. SAii for Now, Irina Ladnyuk Guest Experience Manager

Dear Guest, Thank you very much for your review. We are glad that you enjoyed the location of the hotel and that you visit us frequently to play tennis. We are indeed a family friendly hotel, which shows by the amount of activities and the slider we have by the swimming pool. We have certainly become more busy in the past two months with many travellers waiting to come and visit Phuket. We are sorry if because of this you found the hotel to be too busy, especially as we were through the festive season. As business recovers we have seen more local restaurants also re-opening. Yours sincerely, Alexandre Frenkel General Manager

Thank you kindly Jimmy for taking the time to write valuable feedback regarding your recent stay with us at SAii Laguna Phuket. We are beyond happy to know that we have been able to live up to your expectations in terms of overall stay. Thank you for acknowledging the excellent service from our friendly SAiiLanders. I can't wait to share your feedback with them all. It was our pleasure accommodating you, and we look forward to having you as our guest again in the nearest future. SAii For Now, Irina Ladnyuk Guest Experience Manager

We sincerely thank you for choosing to spend your very first Thailand vacation with us at Outrigger Laguna Phuket Beach Resort. We are delighted to read that we were able to exceed your expectations and I can't wait to share your 10 star review with the entire team! Thank you for the recommendation and we look forward to welcoming you again for another memorable and stay. Kindest Regards Leah Matters

Thank you Susanne for choosing to spend your Phuket vacation with us at Outrigger Laguna Phuket Beach Resort. It was our pleasure to host you and we kindly thank you for your time in rating your stay. The team and I are very much looking forward to welcoming you again for another memorable stay. Kindest Regards Leah Matters

Thank you Linda for your time in writing and sharing your holiday experience via this forum. We are delighted to have had the opportunity to welcome you again for the 5th time. It certainly was disappointing to read on this occasion, we failed to meet your expectations in terms of the room presentation and pool furniture. We do hope to welcome you again for more beautiful sunsets here in our piece of paradise. Kindest Regards Leah Matters

Thank you Christer for your time in rating your recent stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to be your host. We do hope to welcome you again in the near future. Until then, Sawasdee. Kindest Regards Leah Matters

Daniel, thank you kindly for your time in rating and reviewing your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are delighted that you had a most enjoyable stay and our Outrigger hosts provided you with a high level of service. I am excited to share your feedback with the team. Your feedback regarding the windows is welcomed and appreciated. We do hope to welcome you again in the near future. Until then. Sawasdee. Kind Regards Leah Matters

Thank you Fredrik for taking the time to write and share your valuable feedback with other readers of this forum. We are delighted to have hosted you here with us at Outrigger Laguna Phuket Beach Resort. Thank you for your picture and kind recommendation. We do hope to welcome you again soon to our tropical paradise. Until then, Sawasdee. Kindest Regards Leah Matters

Thank you Daniel for taking the time to write and share your valuable feedback with other readers of this forum. We are delighted to have hosted you here with us at Outrigger Laguna Phuket Beach Resort.Wow, thank you for the 10 star review! We do hope to welcome you again soon to our tropical paradise. Until then, Sawasdee. Kindest Regards Leah Matters

Thank you Dan for the 10 star review and for your time in sharing your highlights with other travellers. I am delighted to read that the destination, breakfast and our rooms met with your expectations. We do hope to have the pleasure of welcoming you again soon. Kindest Regards Leah Matters

Thank you for taking the time to review your recent stay with us at Outrigger Laguna Phuket Beach Resort. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity. We hope to have the pleasure of welcoming you once again in the near future. Kind Regards Leah Matters

Thank you Anna for the five star glowing review. We are delighted that you loved your stay, this beautiful destination and the resort facilities. We hope to have the pleasure of welcoming you once again to Outrigger Laguna Phuket Beach Resort. Kind Regards Leah Matters

Thank you Jimmy for taking the time to write and provide glowing feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We hope that this is not your last visit and that we will have the opportunity of welcoming you again soon. Kind Regards Leah Matters

Thank you for choosing to spend your Thailand vacation with us at Outrigger Laguna Phuket Beach Resort and for taking the time to share your feedback. The team and I were delighted to read you enjoyed your stay. Thank you for the feedback and pleased to read that all aspects of your stay met with your expectations. We do hope we will have the pleasure of welcoming you back to Phuket again in the near future. Kind Regards Leah Matters

Dear Eileen, happy guests make us happy, so this is fantastic to read. We are so glad that you had a great stay with us at SAii Laguna Phuket. Thank you for highlighting the resort facilities, the quality of the food and the beachfront location.The team and I look forward to welcome you back to SAii Laguna Phuket in the future.SAii for Now,Irina LadnyukGuest Experience Manager

Dear David, thank you for choosing SAii Laguna Phuket. We are grateful for your 5-star review. Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Noriteru, thank you very much for sharing your high rating with us and with other travelers.The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear Emi, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear Leslie, thank you very much for staying with us and for leaving us this positive review. We really appreciate the nice comments about our resort and we truly hope to welcoming you again in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear Theresa, a "2 out of 5" review is certainly not taken lightly and when time permits I would welcome you to provide feedback directly to me to provide details as to why our resort did not meet your expectations. SAii for Now,Irina LadnyukGuest Experience Managergem.laguna@saiiresorts.com

Dear Igor, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear Markus, it is a real pleasure to hear that you enjoyed your experience at our resort. Thank you for your very kind words about the breakfast buffet and service that you received from our SAiiLanders.We thank you for choosing to spend your vacation with us at SAii Laguna Phuket and do hope we will have the opportunity of welcome you back in the future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear Shinji, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to read that your stay was worthy of five stars. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

The team and I sincerely thank you for your time in reviewing your recent stay. We are delighted to read that your entire experience was amazing and you fell in love with our piece of paradise here in Phuket. Thank you also for praising all SAiiLanders for the genuine service. We hope to have a pleasure to welcome you back to SAii Laguna Phuket in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

Dear Manuel, We are very grateful for your "10 out of 10". Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

Dear David, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

Dear Cheryl, we are so grateful for your "5 out of 5". The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear Yoshiyuki, thank you very much for your kind review. We are delighted to inform you that our hotel has recently undergone extensive renovation of all rooms in Lagoon wing to provide a fresh and modern experience for all of our guests. And this year we are planning to renovate all rooms in the Beach Wing.Thank you for choosing to stay with us and we hope to have a pleasure to welcome you back to our beachfront paradise in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

Dear Yeongcheol, thanks for sharing your high rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Antoine, many thanks for choosing to stay with us at SAii Laguna Phuket. We greatly appreciate your rating and hope to welcome you again in the future.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Rui, thank you for your time in writing and providing valuable feedback regarding your recent stay with us in our piece of paradise. We are delighted to read that you enjoyed your stay and would like to thank you for recognising our SAiiLanders who provide genuine and friendly service. Thank you again for your kind comments and we look forward to welcome you back to our beautiful destination here in Phuket.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Hiromi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

Dear Atsuyuki, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. Hope to welcome you again.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Laura, many thanks for choosing to return to our resort for a third time. I was delighted to read that you had an enjoyable stay and would like to thank you for highlighting the resort facilities including the benefits and service you received as part of our club room package.I do hope we will have the pleasure of welcoming you back to our resort again in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

Dear Douglas, all of us truly appreciate your high rating. Thank you for taking a moment to rate SAii Laguna Phuket.The team and I look forward to welcoming you back to our beautiful resort in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

Dear David, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

Dear Gesa Kristina, thank you very much for choosing to stay with us at SAii Laguna Phuket and for taking the time to provide your positive review. We are happy to share that our rooms and suites in the Lagoon wing have been fully renovated and next year we are planning to renovate all room in Beach wing. Thank you also for you kind comments about our SAiiSational breakfast buffet, beachfront location and friendly service. Thank you one more time for your kind feedback and we do hope we will have the opportunity to welcome you back to our tropical paradise in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

Dear Dany, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. SAii for Now,Irina LadnyukGuest Experience Manager

Dear Jin Hee, thank you very much for choosing SAii Laguna Phuket and for taking the time to share your feedback. I was delighted to read that your kids had fun in the pool and on our water slide and would also like to thank you for highlighting the club experience. We do hope we will have the pleasure of welcoming you back to or resort in the future.SAii for Now,Irina LadnyukGuest Experience Manager

Dear Junyoung, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

Dear Rebecca, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

Dear Robert, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

Dear Hayan, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

Dear Mr. Shawn,Thank you for sharing your experience at SAii Laguna Phuket. It is always a pleasure to read such kind words. We love to know that you enjoyed our swimming pool, water slide and the beach, and look forward to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

Dear Xinzhi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

Dear Stuart, thank you for choosing SAii Laguna Phuket and thank you one more time for the amazing feedback. We were delighted to read that you had a great stay and enjoyed the ambiance of the resort. It was great to read also that you would definitely return to stay with us again, and we look forward to welcoming you back when you do.SAii for Now,Irina LadnyukGuest Experience Manager