Dear Ms.Gia, Thank you for taking the time to share your feedback. Please allow me to address your concerns in my response below. On a positive note, I am delighted that you enjoyed our secluded location, and the quality of resort maintenance. I do wish to apologize for some service inconsistencies you have encountered during your stay on a busy period, we normally pride ourselves for concierge services that always response and attentive to guest request. I have shared your feedback with our team to ensure that all guest requests are accommodated in a professional manner. We also care about every experience we offer, and I have investigated your comments about water sport activity very carefully. The day that you would like to go for Wake Boarding was very windy and as you know the weather had not been great so our team would like to make sure it is safe for you prior to reconfirm the trip, although at the end it has to cancelled as the weather not permitted. I certainly take your comment regarding buggies that not quickly enough. We have 8 buggies in the front office and normally guests should not have to wait more than 10 minutes for a buggy and we shall certainly looking into addressing this esp.during the busy time. On the English Communication, as you only met a few member of our employees, I am not sure if the general comment that our staff could not speak English skills to be neither fair nor correct. Although, I do appreciate you took the time to mention this and we have highlighted communication training for all our staffs in all services area. In regarding the dining option, I have to inform that we have four different dining options including two Michelin’s awarded restaurants and the fifth option outside the resort at the new Hideaway Chef Table Restaurant in our farm land which only 15 mins away from the resort. I do hope we can highlight these dining options more to you in the future if you may decide to return one day and I would sincerely like to reverse what has been your disappointment. Thank you again for all the comments which I really do appreciate and that we can continue to strive our services quality for all our guests. Warm Regards,

Dear RaulBrindis, Thank you very much for this kind review and it was great to have met you at Trisara. All of us hope you can make it back to Trisara again soon. Best wishes,

트리사라에서 머무르신 것에 대해 매우 감사드리며, 손님의 친절한 피드백과 좋은 말씀들은 직원들에게 공유되겠습니다. 다시 리조트로 돌아오신 여러분을 환영할 수 있기 바랍니다.

Thank you for this very kind review. I'm delighted you shared this magical moment with us and all of us are just thrilled that you have fond memories. Please come back for your anniversary! Until next time, Warm Regards, Anthony Lark

Thank you very much for this kind review. I'm so happy to learn you enjoyed your time with us. All of us hope you can make it back to Trisara again soon. Until then, wishing you all the best. Warm Regards,

Thank you very much for sharing your experience at Trisara.

Thank you very much for sharing your great experience at Trisara.

Thank you for this thoughtful review. I'm so happy to learn you had a great time with us and your nice experience since arriving from Phuket airport by our representative. Thank you for your feedback about breakfast choices as we provide both Western and Asian options, I appreciate these as we are constantly striving to improve and guest feedback is invaluable. Thank you again and all of hope to welcome you back soon.

Thank you very much for sharing your beautiful experience at Trisara and your feedback about PRU restaurant and Jara Spa.

Thank you very much for your kind review. Our location really is special, close to the airport, but secluded beach and set in this tropical forest. All of us looking forward to welcoming you back to Trisara soon.

I am glad to hear that you have a great time with us and you feel that the place is perfect for honeymooner. We noted for your comment about the menu choices, there are options for both western and Asian favorites.Thank you very much, all of us looking forward to welcoming you back to Trisara soon.

Thank you for taking the time to review us. As you have stayed with us only one night, it is disappointing to hear that you felt let down by our services. Our priority is always to ensure that our guests have the best experiences which are tailored to their needs. Thank you again for your feedback and I do hope you will give us a chance to make it back and stay longer here at Trisara .

Thank you very much for sharing your experience and feedback. We look forward to welcoming you back to Trisara.

Dear Vincente, Thank you for staying at Trisara Resort Phuket, I hope that you have a marvelous time during your stay and I hope to have a chance to welcome you back again. Regards, Yanathon

Thank you very much for sharing your experience and feedback. We look forward to welcoming you back to Trisara.

Dear Kwok Wai, I am glad to hear that you have enjoyed your stay with us although it was windy during your time. I will let our spa team know that you also really enjoy there. we look forward to welcome you back again. Regards, Yanathon Front Office Manager We look forward to welcoming you back soon.

Dear Guest, Thank you for staying at Trisara Resort Phuket, You value comment is so important to our and we will continue to be our best. We do hope to be at your services again. Regards, Yanathon Front Office Manager

Thank you for this very kind review and sharing your feedback with other guests. We look forward to welcoming you back to Trisara.

Dear Valued Guest, Thank you for sharing your comment to our property. We hope that you enjoy staying and impressed with our ambience . our resort always ensure that our garden need to be looking good all the time. Regards, Yanathon Front Office Manager

Dear Guest, Thank you for your good rating for us. If you have any further comment .Please let us know. Have a nice day. Regards, Front Office Manager

Thank you for posting excellent rate for our property. If you would like to share anything . Please let us know . Regards, From Office Manager

Thank you very much for your review. We are so happy to learn that you had a great experience with us. All of us hope we can welcome you back again soon.

Dear Vincent on, Thank you so much for sharing your experience with us. We are so glad to learn that you love the villa, and Trisara nature -friendly environment. All of us hope we can welcome you back here again soon.

Thank you and we shall look forward to welcoming you back soon.

Thank you and we shall look forward to welcoming you back soon.

Thank you very much for your compliment, we hope to welcome you back again soon.

Thank you very much for your compliment, we are really glad to hear that you enjoy every aspects of your stay. Hope to welcome you back again soon.

Thank you very much for your review. We are very glad to hear that you found Trisara one of the best property you have stayed in and we hope we can welcome you back again soon.

Thank you very much for your stay with us, we are glad to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.

We are delighted you have a great memorable stay with us. All of us here look forward to welcoming you back in the near future.

Thank you very much for your feedback. We hope that we will have a chance to welcome you back to our home again soon.

We are delighted you have a great memorable stay with us. Thank you very much for the feedback. We look forward to welcoming you in the near future. :)

Thank you very much for your comment, we look forward to welcoming you back again in the future.

Dear Isaac, Thank you very much for staying with us, we are glad to hear that you found the resort amazing overall. Look forward to welcoming you back in the future.