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Recensioner av Courtyard by Marriott Cincinnati North at Union Centre

3 out of 5
Courtyard by Marriott Cincinnati North at Union Centre
6250 Muhlhauser Road, West Chester, OH

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 292 av 519 recensioner" "
8 - Bra i betyg. 157 av 519 recensioner" "
6 - Okej i betyg. 37 av 519 recensioner" "
4 - Dåligt i betyg. 22 av 519 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 519 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Meyling

Gillade: Renlighet, personal och service och boendets skick och faciliteter
As soon as we got to the hotel, the boy who checked us in was really nice. When we got to the room the AC was not working so I went downstairs and he put us in a better room. All the staff was really nice and asking us if we needed anything. I would highly recommend this hotel!
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Nykkeisha, CLARKSVILLE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place in a good area
Bodde här 2 nätter i april 2024

6/10 Okej

Elvedin, Troy

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Bad service
Bodde här 2 nätter i april 2024

8/10 Bra

Surya, Solon

Gillade: Renlighet och boendets skick och faciliteter
Great
Bodde här 2 nätter i mars 2024

8/10 Bra

Kelly

I
Bodde här 1 natt i mars 2024

8/10 Bra

Kelly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value for the price.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i januari 2024

4/10 Dåligt

Jesse

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Property was nice. It was clean, smelled good, and I enjoyed the swan towel- it was a nice touch. Not sure why they charge a daily parking fee. I was very upset that this wasn’t mentioned before/during booking and was extremely caught off guard with this due to the very large parking lot, private lot for the hotel. There was no street parking or shared area parking…. Just a huge lot around the hotel. There was NO need to charge parking fees. And when talking to the clerk at check in, his snarky response was “sorry, I don’t make the rules you just need to pay it” We also paid for our room in full prior to arrival. Nothing was mentioned about extra hotel fees on my original receipt or emails for booking. Again, this caught me off Guard and I probably wouldn’t have booked this hotel at all with all of the “extra fees” added in. When my husband handed him the card for these extra fees he looked at it and immediately pointed to me and very hastily said “is this your card” uhm no, looking at it you can clearly see it was the same name as the guy checking in as you are also holding his ID. Not a huge problem, but the attitude was not needed and put a very bad taste in my mouth for this hotel. Other than the very crappy customer service, the hotel itself was nice. I probably will never stay at this location again due to the customer service and hidden fees.
Bodde här 1 natt i januari 2024

8/10 Bra

Mohamed-Yahia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

ranata

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023

4/10 Dåligt

Tom

Bodde här 1 natt i december 2023

6/10 Okej

Les

Bodde här 1 natt i december 2023

6/10 Okej

James

Nice hotel and reasonably priced. Informed me there was breakfast provided in the morning which turned out to be minimal options and not included. Also charged me to park which was a load of crap and I was not informed the charge would be billed to my credit card unbeknownst to me.
Bodde här 1 natt i december 2023

8/10 Bra

Rebecca

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Misty

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place wad easy to find and nice
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Angela

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet and clean and nice
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Hillary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

JULIE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is very clean. Rooms are spacious. I would book again.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was nice but there were things that were falling apart. The grout in the bathroom kept breaking up. One of the drawers was broken. The staff were super friendly and helpful. The room was very convenient to the exit.
Bodde här 5 nätter i oktober 2023

4/10 Dåligt

David

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I stayed here under the guise of the room having a hot tub in the room, which wasn't the case for any rooms in the hotel. Their hot tub is a community hot tub that looks to be from early 90s and was so run down looking, very disappointed. I attempted to contact the front desk twice through the room phone but received no answer after letting run 30 times so I eventually even tried calling using my cell phone but to my surprise there still wasn't an answer ever to the front desk. I eventually had to walk down to the front desk on two separate occasions because I could never reach the front desk by calling in anyway, sadly. There were two elevators side-by-side but while I stayed there the one elevator was broken. I just wasn't happy overall for the amount that I paid for the night. It could've been expected at a cheap, dive hotel, but not a $200 per night room at the Marriott. I'll be looking for different accomodations for my next visit, for sure.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Terry

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
wonderful place to stay friendly clean
Very clean facility inside and out rooms are great and comfortable beds and pillows. Ben staying at this facility for past three years when coming to Cincinnati.
Bodde här 6 nätter i september 2023

10/10 Fantastiskt

Samuel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Joseph

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk was very friendly and helpful during our stay. The room was clean and tidy.

10/10 Fantastiskt

Harry

Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Sandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unexpected parking fees that were not listed on Expedia's site
Bodde här 5 nätter i augusti 2023

10/10 Fantastiskt

Lynette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful
Bodde här 1 natt i augusti 2023

4/10 Dåligt

andrea

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Can’t process incidentals properly no follow up on
Upon check in the front desk charged my credit card 5 times in the amount of $600 each time for incidentals on a reservation that was pre paid in full. Multiple conversations with 3 front desk workers asking for help to resolve as well as a request for manager to contact me and an email to the general manager went unanswered. Completely unacceptable
Bodde här 4 nätter i augusti 2023

2/10 Väldigt dåligt

Ashley

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Checked in for a basketball tournament- with kids. Reserved a king room and sofa bed and was told they only had a room with a king bed. My kids slept on the floor. Which is not ideal for athletes who are set to play games. Received no compensation for not receiving what I reserved. Staff seemed very unconcerned and said "you can cancel, but everything is sold out around here".
Bodde här 1 natt i juni 2023

8/10 Bra

Damon, Byron Center

Reste med familjen
Gillade: Renlighet och personal och service
Don’t understand why they don’t serve breakfast.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Celeste

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Excellent stay and staff
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Romel

Bodde här 1 natt i maj 2023

8/10 Bra

Laura

Reste med familjen
Gillade: Renlighet och personal och service
Refrigerator didn’t work
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Marc

Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Robert

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Miranda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am handicap and didn’t request an accessible room as I was only staying one night. My room had so many accessibility features I was pleasantly surprised. The pool AND hot in also have a lift crane. I have never seen that in a hotel. The room was clean, staff was nice. I definitely recommend staying here, especially for my fellow handicapped.

10/10 Fantastiskt

Jeanette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel! Great customer service. Quiet rooms and comfortable beds. Definitely would stay again.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Emma

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Kerry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff. Currently renovating but still a good stay!
Bodde här 1 natt i april 2023

6/10 Okej

Deanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was fine, just a little disheveled due to construction. My only issue was that I reserved a 2 queen room but they gave me a king, so we had to lug our things back down to the lobby to switch rooms.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Darvin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness
Bodde här 1 natt i mars 2023

8/10 Bra

Amy

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Doing the best they can while under construction.. mark I think his name was who handled bar/ food for soccer families was very friendly. And the cook for breakfast and Starbucks options was great !
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Chassity

Bodde här 1 natt i februari 2023

4/10 Dåligt

Erik

Reste med familj och småbarn
They still needed my card after I paid online. Why? 20 service fee after I paid already take that out 1st
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Nichole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was very clean. They had cookies in the Lobby! That gives them a high rating in my opinion!
Bodde här 1 natt i februari 2023

6/10 Okej

Gloria

Reste med sin partner
Gillade: Renlighet och personal och service
Property was under construction. Staff were very helpful.
Bodde här 2 nätter i februari 2023

6/10 Okej

Aaron

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Everyone was very nice, the hotel was under construction but they still had the coffee/bar open. Several things were just off: The gym's water was empty, the gym was VERY small, the key cards had to be scanned 2-3 times for entry to the room, etc. Just needs updating (seems like they maybe are?) and some attention.
Bodde här 1 natt i januari 2023