Lobby
Se tillgänglighet

Recensioner av Hampton Inn & Suites Cincinnati-Downtown

2.5 out of 5
Hampton Inn & Suites Cincinnati-Downtown
617 Vine Street, Suite A, Cincinnati, OH

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 413 av 1003 recensioner" "
8 - Bra i betyg. 294 av 1003 recensioner" "
6 - Okej i betyg. 141 av 1003 recensioner" "
4 - Dåligt i betyg. 73 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 82 av 1003 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Heesook, Buena Park

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like this place but parking is not good.
Bodde här 1 natt i maj 2024

8/10 Bra

Gregg

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The building is cool. The old Cincy Enquirer Building. Great restaurants within walking distance or easy Uber ride. Homeless situation isn’t good but you get that with any downtown.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a quick stop for us. Within walking distance of everything we wanted to see. Large clean rooms, continental breakfast in the morning to get you on your way. Would stay here again for sure.
Bodde här 1 natt i april 2024

6/10 Okej

Joseph

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Hard to find an Ice maker that worked. No safe or fridge in room. For what it cost, these should be included! Front desk was responsive to requests. There was a leak in the ceiling in the hallway.Homeless around hotel. Close to stadium and free city connector. Felt safe in the city.
Bodde här 2 nätter i maj 2024

6/10 Okej

Sarah

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Cora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Christy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were so pleasantly surprised with the size and quality of the room. But the best surprise was the kindness and attentiveness of every single staff member we encountered. Excellent stay!
Bodde här 2 nätter i april 2024

8/10 Bra

Aaron

Bodde här 4 nätter i april 2024

8/10 Bra

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay again
Bodde här 2 nätter i april 2024
Svar från Aspasia 29 apr. 2024
Thank you for your feedback!

2/10 Väldigt dåligt

Kenneth

Bodde här 1 natt i april 2024

8/10 Bra

Owen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Non-valet parking was terrible. No instructions pre-arrival on how to park yourself. Garage next-door seemed most likely. "Guest parking" signs there presumably referred to Hampton guests. All elevators broken. Only saved from taking stairs to wrong level by another guest; no signs to Hampton. Front desk didn't seem to care.
Bodde här 3 nätter i april 2024
Svar från Aspasia 29 apr. 2024
Thank you for your feedback! I am sorry for the inconvenience that the self-parking option gave you during your stay with us. I appreciate your feedback so I can share it with the garage management so they can help us improve in the future. We hope to have the opportunity to welcome you back!

4/10 Dåligt

Deanna

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Horrible check in process! They didn’t know how to check me in. Could find my reservation. Lost 2 hours of my event at the Hard Rock.
Bodde här 1 natt i april 2024
Svar från Aspasia 18 apr. 2024
I wanted to reach out and not only thank you for your feedback, but to also apologize for the poor experience that you had while at our hotel. Without your feedback, we would not be able to improve. We hope to have the opportunity to welcome you back in the future to provide you with a much better experience.

10/10 Fantastiskt

Heatther

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was wonderful.
Bodde här 1 natt i april 2024
Svar från Aspasia 18 apr. 2024
Thank you for your feedback!

4/10 Dåligt

Jon

Reste med familjen, Reste med husdjur
Was supposed to be pet friendly but nowhere close to take your dog. Park was not close . Parking garage no elevator worked . So I was very disappointed
Bodde här 1 natt i april 2024
Svar från Allison Feller 14 apr. 2024
Thank you for bringing your fur family with you and staying with us. We try to make the city life as comfortable as possible and apologize for the inconveniences you encountered.

8/10 Bra

Rhonda

Bodde här 3 nätter i mars 2024
Svar från Aspasia 29 apr. 2024
Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

10/10 Fantastiskt

Carrie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Aspasia 18 apr. 2024
Thank you for your feedback!

8/10 Bra

Nichole

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, convenient location.
Bodde här 3 nätter i mars 2024
Svar från Aspasia 31 mars 2024
Thank you for your feedback! We hope to have the opportunity to welcome you back very soon!

10/10 Fantastiskt

Grace

Bodde här 3 nätter i februari 2024
Svar från Aspasia 18 apr. 2024
Thank you for your feedback!

8/10 Bra

Albana

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We arrived by 6.30pm and it was difficult to find the reception. I had to ask around where the reception was and once I found it on the first floor, no one was there. Called on both side and finally someone came to help me check in. The overall experience was ok. the receptionist the next morning for the check out was nice and the guy on the valet parking was helpful.
Bodde här 1 natt i mars 2024
Svar från Aspasia 23 mars 2024
Thank you for your feedback!

10/10 Fantastiskt

Christina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing to complain about for the hotel itself besides be prepared to walk when arriving unless you’re doing valet. Parking garage was right around the corner and we never felt unsafe but PG elevator smelled strongly of urine (7th st). Room was very cozy. Breakfast was really good. Staff very nice.
Bodde här 1 natt i mars 2024
Svar från Aspasia 23 mars 2024
Thank you for your feedback! We hope to be able to welcome you back in the future!

6/10 Okej

Bradley

Bodde här 1 natt i mars 2024
Svar från Aspasia 18 apr. 2024
Thank you for your feedback!

10/10 Fantastiskt

Alain J

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Huge room - very clean
Bodde här 1 natt i februari 2024
Svar från Kari 4 mars 2024
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

10/10 Fantastiskt

Jamie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are amazing!! Thank you for a great stay!
Bodde här 1 natt i januari 2024
Svar från Kari 16 feb. 2024
Thank you for the excellent feedback! We look forward to welcoming you back soon.

10/10 Fantastiskt

katie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was pretty and spacious and the beds and pillows were super comfy! It was a relaxing night!
Bodde här 1 natt i februari 2024
Svar från Kari 16 feb. 2024
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

8/10 Bra

Cari

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The building of hotel was really cool. The room was WONDERFUL! Jemar with valet was wonderful. Front entrance lady was extremely helpful & friendly. Need to know to use your key in elevator to get to room.
Bodde här 1 natt i februari 2024
Svar från Kari 16 feb. 2024
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in process was a breeze. Beds were comfortable and clean. The bathroom had some previous water damage but glad they did not think it was from us. Breakfast was less than par, with kielbasa like sausage instead of breakfast sausage and undercooked tots. Parking in the garage next door was surprisingly cheaper than estimated on the website, but you had to face going down stairs/elevator reaking of urine. This was a fine option for 1 night downtown.
Bodde här 1 natt i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the feedback regarding your recent stay! We sincerely apologize breakfast did not meet your standards. We will share your comments with our F&B team as a training opportunity. We look forward to welcoming you back when your travels return you to Cincinnati.

8/10 Bra

Tim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the great rating!

10/10 Fantastiskt

Nathen

Bodde här 1 natt i januari 2024
Svar från Aspasia 23 mars 2024
Thank you for your feedback!

10/10 Fantastiskt

Kaylah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Valet Icicles
Everything was clean and the beds were very comfortable. No issues with service but we didn’t require any. Valet was prompt and helpful with bags and questions. I did feel awful for them because the room they worked in had no heat. But they didn’t complain.
Bodde här 1 natt i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.

8/10 Bra

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a show at the Hard Rock Casino. The hotel was nice and close and an easy drive. We could have walked it, but it was so cold. Breakfast in the morning was great!!!
Bodde här 1 natt i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 Fantastiskt

chandrasekaran bodicharla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 2 nätter i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the excellent rating!

8/10 Bra

Ashley

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Everything was great! Only issue was the door. Had to really slam it to close it and really push hard to get it open. Other than that, no complaints!
Bodde här 2 nätter i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the great feedback! We'll have engineering take a look at the door & fix it. We look forward to welcoming you back soon.

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. Room was clean but hard to control the temperature. Location was fantastic. The breakfast not very good but was overall a good place to stay. I would stay there again.
Bodde här 1 natt i januari 2024
Svar från Kari 9 feb. 2024
Thank you for the excellent rating & feedback on your recent stay! We look forward to welcoming you back soon.

8/10 Bra

Melissa

Gillade: Personal och service
When we checked in the room we were given was locked from the inside. They said they were sending housekeepeing but never did. I went back to desk 2 times to alert them. Then asked for a did room . The room we received was nice and quiet. Also, when I went to alert the desk the third time there was another couple saying their room was also locked and inhabited!! How does this happen?? After we were set in another room , all was well .
Bodde här 2 nätter i december 2023
Svar från Amanda Reynolds-Dual AGM 11 jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties during your stay. We will take your issues into consideration as we work with our team on service standards. We hope you will consider staying with us in the future.

8/10 Bra

Joyce

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Didn’t like the parking. You have to park in a parking garage that is to far away from entrance of the hotel. It's extremely difficult to manage your luggage, your children and do all that walking just to get to the hotel. If you are by yourself traveling it might be easier. But definitely not convenient. Especially when you have children.
Bodde här 1 natt i januari 2024
Svar från Amanda Reynolds-Dual AGM 11 jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties with the parking garage during your stay. We will take your concerns under advisement as we are constantly trying to improve our guest's experience. We hope you will consider staying with us in the future.

6/10 Okej

Andrew

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel and room was clean, but room was not ready at check-in and no advanced notice from the hotel that there would be a delay. Many guests were in the hotel lobby waiting for nearly 3 hours to get access to their rooms. Communication from the hotel/management has an opportunity for improvement.
Bodde här 1 natt i december 2023
Svar från Amanda Reynolds-Dual AGM 11 jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you had difficulties during check it. We will take your feedback into consideration as we constantly strive to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Fantastiskt

Kip, Mason

Bodde här 1 natt i december 2023
Svar från Amanda Reynolds-Dual AGM 11 jan. 2024
Thank you for your recent stay at our hotel. We are glad you enjoyed yourself!

10/10 Fantastiskt

Regina, Bloomington

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kudos to Lawrence Carter. Best manager ever! I was charged for the room even though it was pre-paid and he was able to fix it in no time. A most valued employee in spades! And it made our stay great!
Bodde här 1 natt i december 2023
Svar från Amanda Reynolds-Dual AGM 12 dec. 2023
We are glad to hear that Lawrence was able to assist you with your issue! I will be sure to pass along the kind words to him! We can't wait to welcome you back again!

10/10 Fantastiskt

Robert

Bodde här 4 nätter i december 2023
Svar från Amanda Reynolds-Dual AGM 12 dec. 2023
Thank you for your recent stay with us! We are glad you enjoyed yourself! We can't wait to welcome you back!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Check in with Lawrence was excellent! Bathroom fan did not work.
Bodde här 1 natt i december 2023
Svar från Amanda Reynolds-Dual AGM 12 dec. 2023
We are glad to hear Lawrence was able to assist you with your issue. We will pass along this information to our maintenance team so that we can resolve this issue for the future. We can't wait to welcome you back again!

8/10 Bra

Julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The digital key was a little tricky to figure out on the elevator, but thankfully a stranger helped. The hotel was beautiful but only had $42 valet parking that wasn't mentioned in the reservation. I called several times on the way to inquire but no one answered the phone. I googled and found a parking option right beside the hotel for $12. The breakfast was decent but not great. The property is conveniently located to the Taft theater and dining options. We stayed on the 11th floor but there's no view. One other small thing was the lotion dispenser was empty in the bathroom and a light was out over the mirror.
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds-Dual AGM 5 dec. 2023
Thank you for taking the time to share your experience at our hotel. We appreciate your feedback. We will be sure to funnel your concerns to the proper departments to ensure these issues don't arise in the future. We hope to be able to welcome you back!

10/10 Fantastiskt

Wendy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and Libby was nice. Staff was exceptional
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds-Dual AGM 29 nov. 2023
Thank you for staying with us! We can't wait to welcome you back again!

10/10 Fantastiskt

Casey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to great restaurants, 0.4 miles to Bengals Stadium. Clean, quiet, king room was huge! Room key access for guest floors creates a feeling of safety/ security.
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds-Dual AGM 29 nov. 2023
Thank you for staying with us! We can't wait to welcome you back again!

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My trip was for the Bengals game so it is very close from the hotel to the Paycor Stadium. Walkable distance to the stadium and easy access to find restaurant around the hotel.
Bodde här 2 nätter i november 2023
Svar från Amanda Reynolds-Dual AGM 25 nov. 2023
Thank you for your recent stay at our hotel! We are happy to hear you enjoyed your stay. We can't wait to welcome you back! Whodey!!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Really enjoy our stay. Great location and rooms were great.
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds-Dual AGM 17 nov. 2023
Thank you for your recent stay at our hotel. We are pleased you enjoyed yourself! We can't wait to welcome you back again!

10/10 Fantastiskt

brad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds-Dual AGM 17 nov. 2023
Thank you for your recent stay! We can't wait to welcome you back!

10/10 Fantastiskt

Rhonda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay!
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds-Dual AGM 17 nov. 2023
Thank you for your recent stay at our hotel! We can't wait to welcome you back!

8/10 Bra

James

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds Dual AGM 8 nov. 2023
Thank you for staying with us! We are glad you enjoyed yourself! We can't wait to welcome you back again!

2/10 Väldigt dåligt

Matthew

Reste med familjen
Understaffed and seemed to not expect a 3:00 rush when there was a Sunday night football game. I was charged my full room price when I already paid through Expedia. The front desk attendant seemed to understand but said that was the only way he could get our room and to talk to the manager in the morning.
Bodde här 1 natt i november 2023
Svar från Amanda Reynolds Dual AGM 8 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Please reach out to me, Amanda Reynolds, directly and I will take care of your issue.

10/10 Fantastiskt

Hans

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Amanda Reynolds Dual AGM 8 nov. 2023
Thank you for staying with us! We are glad you enjoyed yourself! We can't wait to welcome you back again!