Hotell nära Cinemark Ames Movies 12

“The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance!”

“We travelled to Iowa for a weekend stay. All 4 of us loved the convenient location. Breakfast included was a big plus. Staff was great and hotel was clean”

“Everything was very satisfactory”

“Nice place”

“Great clean hotel near Iowa State.”

“Staff was great and hotel was very quiet and clean”

“Breakfast, staff, clean room”

“Rooms were clean, had a good breakfast. Friendly staff”

“There were some stains on the wall and in the shower. The sliding door was broken (off its track) when we arrived. The towels were so scratchy. Not a bad place to stay for the price, but could definitely improve the facilities.”

“It is in a fantastic location for families visiting ISU, we however had some yucky rooms with some maintenance issues. A toilet that kept us up all night as it continued to run, I also believe that because of that there was maybe a prior flooding issue as the corner near the TV had a damp rid box set up and the carpet was wet, the room also had a musty smell. We got in late and didn't feel like switching rooms so we just brought it to the front desks attention the next day. Our second room...

“NOT A MARRIOTT EXPERIENCE!! The room unfortunately smelled like body odor, and the loveseat had stains on it and was gross. The pool and the hot tub were not available the entire four days that I was there. They also did not clean my room the day after I checked in.”

“The staff were very friendly and helpful, my son loved the pool and we enjoyed the hot tub. Waffles, sausage, eggs and others for breakfast, we couldn't have had a better stay!”

“We were first given keys to an occupied room. They upgraded our room for the inconvenience but I didn’t want a room with a jet tub. The sheets and pillow cases were stained. The breakfast was extremely limited, cold, and poor.”

“I hated the fact that it looked as though the Bedsheets and pillows weren’t laundered. Impossible to reach anyone at the front desk to address the issue. There was someone else’s hair on the pillows. Stains on the sheets and towels in the bathroom. The carpet in the room was also dirty and grungy as if it had never been cleaned in its life. Never will I stay here again.”

“Rummet okej med tanke på klass och pris! Servicen i receptionen var knappt godkänd och rukosten var ingenting att ha...”

“I initially was put in a room that had a tub faucet that would not shut off once I turned it on there was no phone in the room couldn’t get the refrigerator door open, but they did switch me to another room and it was much better”

“Mysigt, kändes som att komma hem till en familj att bo där. Helt okey frukost, dock inget överdåd. Rent, dock heltäckningsmatta i sovrummet.”