Hotell nära Cinemark Beaumont 15

“Nice place”

“Our experience at this hotel was very disappointing. The staff was extremely unfriendly and unwelcoming. They did not want to check us in, even though we needed a room urgently. We were traveling with a small child, and it was raining heavily outside. The only reason they finally let us stay was because I booked the room through Expedia while standing there. Instead of showing empathy or trying to help, the staff made us feel like we were not welcome. This was one of the worst customer service...

“The room was clean and comfortable. All the staff were very friendly and helpful. The breakfast was good except the coffee did not stay hot and the toaster was not working. Other that those 2 things everything was great and we enjoyed our stay.”

“Everything was awesome! We always stay here when we are in town!”

“En bra upplevelse överlag av hotellet & dess personal. Det finns utomhuspool som är ren & en basketboll bana samt ett inomhusgym. Frukosten var helt ok, som vanligt i USA, är det framförallt avsaknaden av bra kaffe som ger minuspoäng. Själva rummen är mycket rymliga, rena & har alla faciliteter för att kunna bo en längre period om man så vill (stort kylskåp och en acceptabelt rymlig frys, diskmaskin, bestick etc).”

“The rooms were really stuffy and had weird smells”

“Doors didnt work on either back or front. Rooms smelled of smoke. Stairwell was stuffed with trash.”

“The water pressure was low and the tub was nasty”

“The air conditioning was lacking never went below 70”

“Staff was friendly rooms were clean we will definitely stay here next time we come to visit the in-laws”

“Good”

“Clean Romm”

“Amazing didn’t Amazing job keeping my room clean and breakfast was really good”

“We checked in after hours and had to wait for 25 mins until we got some assistance. The hotel smelled of smoke and it was very basic. Because we came late we got the only room available and it was a smokingroom. It reeked of smoke and I nearly slipped when I stepped on the floor because it was not cleaned properly. All in all we would never stay there again.”

“The pictures online look a little different then what you get! The lady that was helping us was rushing and told us to go look at the room and if we don't like it then we can switch rooms. That should have been my sign to turn around and get out! She actually took us on a tour of the room (which was weird) and then went to book it for us. By the time we got back to the room we could not get into the room as it was locked...the latch had come over making the door impossible to open! So she...

“The lady who works the front desk overnight is always sweet when she's there, so full of spirit. Check in was easy as usual and the room was ice cold and clean as always!”