Hotell nära Cinemark Hazlet 12

"Gym bra för NYC"

"Av alla receptionisten var 2 som kunde hälsa eller hälsa tillbaka. Tofflorna trasiga och en av handskarna värsta långt svart hår i. Städar killen dryg och otrevligt. Städ"

"The room, location and view were nice but our stay was ruined by the nightclub that went on till 4am on the floor below us. We were at no point in the booking process or MONTHS leading up to our stay informed that there was a nigthclub in the hotel open to 4 am! The incredibly loud music, bass and party-goers screams and singing kept us up till 4.15 am. We could not sleep a wink before this. When we checked in the receptionist said that "Oh by the way, we have a nightclub on the floor under your's and it might be a bit loud. It is open till 4 am. Here are some earplugs that may help." This was the first we heard about this when we checked in at 10.45 pm after a long flight. We had booked the hotel for one night as we needed a central hotel to get some well-need sleep on our lay-over stay before our flight home to Stockholm the next day. Upon entering our room we heard rightaway how loud it was. It was like our room what the bathroom of a nightclub, it was that loud. When I mentioned this to the receptionist the same evening she said " Yes, I am sorry. I just got a call that it is even louder than usual tonight. Sorry." There was no mention at any point of our stay of a reduction in price, complimentary anything or even an admission that they should have told us this beforehand. TERRIBLE service. When we checked out they didn't even ask how our stay was, I assume they were avoiding the inevitable. The $40 for "amenities" is also a COMPELTE rip off-think twice before booking. "

"Personal, frukost, smutsigt. "

"Slitna rum och obefintlig service. Mer som ett vandrarhem än hotell. På tre nätter kollade inte städet av rummet en enda gång. Vill man ha stöd kostar det 35 dollar extra, inget som framgick vid bokning. När vi skulle checka ut fick bagaget bara förvaras i tre timmar. Kom vi inte för att hämta bagaget i tid så skulle bagaget ställa utanför hotellet. Kod till ytterdörr och till rum så oklart varför man bemannat hotellet. "

"Nice to have breakfast in room in a NY blizzard. Not the most high quality products but a lot to choose between. "

"Bra hotell och nära till mycket"

"We stayed here for 10 days. No TV channels, pretty poor internet that didn't work at all on several occasions, staff don't care about their visitors, poor condition of the interior and non-existent cleaning. There are two girls who usually work during the day. They talked on the phone privately each time we come in. How long can you talk on your own phone during your working hours and completely ignore your guests? Luckily, the guys who work at night are better Their cleaning only includes changing towels... nothing more. You have to ask for more toilet paper yourself. Even though we requested cleaning, the floor was not swept at all. The floors get dirty quickly. Missing all amenities, no lamp by the bed, you have to get up to turn off the ceiling lamp, no switch by the bed, not even a glass for toothbrushes. It says there should be a separate dining area, it was a folding table that was made at the height of a five-year-old child without chairs to sit on. The hotel does not inform you that their TV only works if you have access to an app such as Netflix. For foreign guests there is no alternative, no news, no American TV, no movies, no sports. When you point it out at the reception they just mumble that everyone should have it, completely unaware that in Europe we do not have the same range of apps as here in the USA. The free apps they referred to only worked on one occasion for no longer than 1 hour as the TV keeps locking up and telling you that you are not authorized "