Hotell i Citayam 2

“We stayed during the soft opening for 7 nights. It was around national holidays too so the hotel was at full capacity. Things I love: The hotel is clean. I love how tidy and meticulous the housekeeping service is. Staff are welcoming, helpful and respectful to all guests. Hotel location is adjacent to a shopping mall. Things needing improvement: Elevator wait time. Adding Food warmers at breakfast buffet so food doesn’t get cold, ie at egg and pancake station. Eggs arrived at the table cold.”

“Väldigt fint hotell med en blandning av Indonesisk träsnickeri inredning tillsammans med modern tilltänkt design. Hotell i toppklass.”

“Modern hotel and very clean. Unfortunately service is very poor. Had to wait 1 hour in the restaurant for our food even though it was almost empty. Also, the level of English speaking is not great so it’s hard to communicate as a foreigner. Did laundry service which took much longer to get back then what was communicated. ”

“Mycket bra hotell och maten var god. Serviceinriktad personal som hjälpte till med all hjälp man behöde”

“Perfekt”

“The shower was a safety issue. There was no door in the shower. Lots of water splattered out created puddles in the vanity area. My daughter slipped and hit her leg. Luckily didn’t hit her head. We asked for additional towels for the floor and they were all consistently soaked until the next day until we left for our day and housekeeping came to clean our rooms. There was 1.5 bathroom in the 2 bedroom apartment, which was convenient unfortunately, there was only 1 soap and 1 hand towels given....

“Best service ever from beginning to end! Very warm welcome and friendly service during check in as well as during the entire stay. Everything was excellent from the beautiful, clean room to the popular and generous breakfast buffet. Highly recommended!”

“A beautiful very clean modern look hotel. Its close with many restaurants and malls. And the breakfast buffet is superb”

“Clean room. But definitely outdated. Not what I expected for St Regis standards. Sockets fell out of the wall, safe in room wasn’t working, fixtures were installed slanted and there wasn’t much attention to detail. I left feeling wanting more. Best thing about staying here was definitely the bar. Visited on all nights we stayed here. Amazing live music. However, Toilets at the bar were in a horrible state by the end of the night and you could tell it wasn’t cleaned all night. Good variety of...

“Bra och prisvärt hotell. Allt fungerade enligt förväntan. Nära till shopping mall och enkelt att få taxi.”