Terrass/Patio
Se tillgänglighet

Recensioner av Hilton Garden Inn Clarksville

3 out of 5
Hilton Garden Inn Clarksville
290 Alfred Thun Road, Clarksville, TN

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 328 av 718 recensioner" "
8 - Bra i betyg. 222 av 718 recensioner" "
6 - Okej i betyg. 77 av 718 recensioner" "
4 - Dåligt i betyg. 54 av 718 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 718 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Thomas

Reste med sin partner
Gillade inte: Renlighet
We stayed in room 519. The bath room was terrible. Shower stall was a disaster. A large crack in and corrupted surface on the shower base, no towel rack and a sticky bath room floor. We didn’t take a shower. Also this is the first Hilton to ever charge for breakfast and we have stayed at many Hilton properties. I am a Hilton Honors Member. Overall everything else was OK but the property is showing some ware.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

ANTHONY

Bodde här 1 natt i april 2024

4/10 Dåligt

Marcy

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Ceiling had a huge crack in our room. TV didn’t work. Bartender was nice
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Sherry

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and friendly atmosphere
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tina

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This my fourth stay at Hilton Garden Inn in Clarksville, Tennessee. Won’t stay anywhere else. Great hotel!
Bodde här 1 natt i april 2024

6/10 Okej

Miriam

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Staff was super friendly . Room had no phone so we couldn’t call down to the front desk to let them know there was no iron and that the cover for the bathroom ceiling light was sitting on the refrigerator area . I assume they were going to change the bulb and forgot to put it back on. Room was very sub par . It just wasn’t for me .
Bodde här 1 natt i april 2024

8/10 Bra

James

Bodde här 1 natt i april 2024

4/10 Dåligt

Diane

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Nate

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was by far the most unclean, broken hotel I have been in in a very long time. My room was not cleaned; dirty floors, fecal stains in the bathroom, a broken mirror, a broken HVAC system, mold in several places, cracks in the ceiling, lights that would arc when you turned them on. The ceilings have leaks and stains, the carpet in the hallways wreaked of mildew. When I asked for a different room because of its poor condition, I was told that it was not possible even though the parking lot was half empty all week. The rest of the people who attended the conference in the hotel that week also remarked how it was one of the worst they had stayed in. There were crosses in front egress and people trying to see if vehicles were unlocked. Quite frankly, all in all, the worst travel experience of my life and I am of the opinion that it should be closed. Should anyone wish to contest this;I have taken photo and video evidence of the poor conditions, as well as written correspondence with several people showing all of this to be true.
Bodde här 4 nätter i april 2024

4/10 Dåligt

Gilbert

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Way over priced for the cleanliness and condition.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Jay

Gillade inte: Boendets skick och faciliteter
Booked 2 beds, told I get one, that's all they have. Get to my room someone else is staying there and I walked in on him. Then they give me a room with 2 beds, wonder where that came from all of a sudden? In the morning realized no shower curtain, I'm trying to call the front desk, no cord going to the phone.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Dale

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Macail

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Thomas J

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience
Bodde här 1 natt i februari 2024

4/10 Dåligt

Joshua

Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The floor i was on there was a broken pipe in the space between floors in the always that was leaking and running down and as soon as you walked out of the elevators all you did was smell mold
Bodde här 3 nätter i februari 2024

6/10 Okej

Jason

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
I rented a hot tub room and the hot tub had no hot water. I informed the desk manager and he said that he would call me maintenance but they never showed up. I asked if they could discount my room and they said that they would but I have to go through Expedia since I booked through you. The staff was very nice and willing to help discount my room. However, they said that you have to initiate that on your end because of a third party booking.
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Steven

Reste med familjen, Reste med husdjur
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Fridge in room didn't work, room was in need of upgrade - worn furniture and pretty old shower. Bar had apparently lost their liqour license ages ago (according to the staff) so they had limited bar service.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Benoit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for us. Good amunities, clean and not far from the city.

8/10 Bra

NaTanya

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

David

Gillade: Renlighet och boendets skick och faciliteter
Happy
Bodde här 2 nätter i december 2023

6/10 Okej

Kalyn

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Catherine

Bodde här 1 natt i december 2023

8/10 Bra

Mark

Bodde här 1 natt i december 2023

4/10 Dåligt

Jeff

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed
The room was in serious need of a complete renovation. They charged us $75 pet fee instead of the advertised $50.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

mario

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Leslie

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Carl

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had to wait about 20 minutes for anyone to come to the desk to check us in. The rooms need some updating and didn’t feel very clean.
Bodde här 1 natt i december 2023

4/10 Dåligt

Rebecca

Bodde här 1 natt i december 2023

4/10 Dåligt

Charles

Bodde här 1 natt i december 2023

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Gerald

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Shower tub has large crack extending approximately 18 inches out from 2 sides of drain.
Bodde här 1 natt i december 2023

8/10 Bra

Shalanda

Reste med sin partner
Gillade: Bekvämligheter
The service was great. The room was acceptable. The only issue was the faucet in the shower leaked and was hard to handle the hot water. Other than that, it was a good space.
Bodde här 2 nätter i november 2023

8/10 Bra

M.

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Very friendly staff. Not very fond if the ripped curtains and rust in bathroom. The water in the shower wasnt as warm as i would liked to have been. But overall one of my better stays in Tennessee.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Robin

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Doug

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Michelle

Bodde här 2 nätter i november 2023

4/10 Dåligt

John

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointing
The front desk staff and the restaurant staff were very good. Ordered sandwiches upon check in and and they truly hit the spot. Unfortunately, our room was not as expected from a Hilton facility. The entire place requires extra attention from cleaning to paint, and the elevator was not working when we arrived. In addition, the business center was not available due to repairs.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

James

Reste med familjen, Reste med husdjur
Gillade inte: Bekvämligheter
Room’s outdated. Smelled like mildew. My eyes were swollen shut. Only stayed in the room to sleep. Bed hard as a rock. Woke up every morning with a back ache. Shower had no pressure and dripped all the time. I had a jacuzzi in the room and it was completely gross. Tried to clean myself but all I got was scum flakes shooting out of the jet. Reminded me of pealed skin from a sun burn. Now the guy at the front desk was only thing I would say something good. I would not recommend the Hilton in Clarksville TN.
Bodde här 3 nätter i oktober 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall good. What bothered us the most was how Hilton just done what was needed. We just didn’t get that Extra little bit feeling.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Latoya

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Rebecca L

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking was limited..drove around 3 minute looking for parking..everything else was great
Bodde här 1 natt i oktober 2023

4/10 Dåligt

John

Gillade inte: Renlighet och boendets skick och faciliteter
This property is a DUMP Never again. Dirty; STICKY bathroom floor---mold around tub wrong sized bed; television OLD And, we paid a premium price thinking we were getting quality
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Charles

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for a visit to Clarksville and business with APSU
Bodde här 1 natt i oktober 2023

6/10 Okej

Jennifer

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Staff was super friendly. The facility is outdated, short on towels, rusted light fixtures, outdated tv, cigarette butts all over in patio area, overflowing garbage. Not at all up to Hilton quality.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Mike

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från HGI Clarksville 3 okt. 2023
Thank you for providing your feedback. We are happy to see you enjoyed your time at the hotel and appreciate you choosing our hotel!

10/10 Fantastiskt

Jami

Oerfect
Bodde här 1 natt i september 2023
Svar från HGI Clarksville 3 okt. 2023
Thank you for providing your feedback. We are happy to see you enjoyed your time at the hotel and appreciate you choosing our hotel!