4/10 Dåligt
Ursula
Reste med familjen
21 juli 2025
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I arrived in town early & asked if I could check in early and was met with a very rude woman. She told me no rooms were ready very rudely, she didnt take any time 1st to check what rooms might be ready, what room I had booked, or even my name, she just replied rudely to come back at 3;00. I've never had a major hotel chain not let me check in early, especially since it was well after everyone had checked out & she didnt even check to see availability. This is a strong relflection of staff who dont care. Everything sat in our hot car as I had to go somewhere until 6,30. When i returned to check in that evening the new staff were much more polite but it went downhill after. The carpets in the hallways were filthy with food & paper all over it, i thought maybe it was temporary but they never vacuumed the hallways our entire stay, and the carpet was bubbling up and coming off. The room was worse. We got a standard king; the whole room was humid and smelled. The carpet was weirdly damp, sticky and dirty. The bathroom toilet lid was stained yellow & the tub chipped. In the bedroom there was also a very obvious stain on the ceiling from a past or present water leak causing black mold.
The room had a mini fridge but strangely no microwave. They had dove products which is fine, no breakfast which is usually standard but I knew that when booking, & only 1 side of the bed had a charger outlet. The bed was clean & comfotable but there were no extra pillows or sheets for the sofa bed.
Ursula
Bodde här 2 nätter i juli 2025