Hotell nära Cleveland Park

“I enjoyed my stay very clean more than enough parking and the casino was great even though I loss but will definitely return…staff was fantastic”

“Everything nice”

“97 degrees outside. The A/C in my room did not work properly. Sweating all night as it would not cool my room. All I got at the front desk the next morning was, “Sorry.” Will find a different place to stay on my trip out west next summer! :(”

“We had a relaxing stay at the Blue Heron. They have a nice breakfast in a cute breakfast area. The dockside bar and restaurant was very good and convenient with excellent service. We also tried out the onsite steakhouse (T-bones), great food and drinks. One of the best things about our stay was the view from our balcony. We had an upper floor facing the lake. The sunset was beautiful. The check-in staff was very nice and helpful. My one disappointment with our stay was we were charged a...

“Clean room”

“So much fun!!”

“.”

“Toilet didn’t work properly finally fixed it one hour prior to checkout . Also no refund was given and breakfast lady was quite rude and the place was very busy”

“Property was great but the people above us were so loud we didn’t get any sleep.”

“Everything was very clean and the the place is very peaceful”

“Arrived late at night. Toilet in our room was broken. No maintenance would be available until next morning and no other rooms were available. We left before we unpacked.”

“We were assigned Room 101. Unfortunately, it was not clean. We found several cigarette butts under the bed, which was especially concerning since we were traveling with our toddler. We had expected a clean, non-smoking room. On a positive note, the management was friendly and helpful, but the cleanliness of the room was disappointing.”

“No elevator to 2nd floor. The A/C leaked all over the floor. They mopped it up but it leaked again overnight. Curtains were badly torn and ripped. Soap was 1-1/2” x 1/4” and did not make lather. Breakfast had no eggs or even fake scrambled eggs.”

“New owners are starting to get the property around, but there's a ways to go. I don't know about all the rooms, but our shower was not good. They need to tear out all the old spa tubs and flooring and install modern bathroom settings. Our room had a bit of a musty odor too, whatever needs to be done to mitigate that should be high on the priority list. The property has great spaces, we loved the firepit and the the rest of our room outside the bath. The location is great for walking to town, and...