Lyxhotell i Coco

“Rooms need a lot of upgrade for a 4 star hotel. There was water clogging in the bathrooms. Our room refrigerator was not working( that was an issue as we had a toddler with us ) Pools were dirty and over all property needs a lot of maintenance. Staff was really helpful and tried their best to help but there was so much they could do with the proper management.”

“We stayed here for four nights during a longer trip to Costa Rica. It's very central in Tamarindo (it's a small town, so most things are "central"). Perhaps the most delightful part of our visit was the host Augustin. He was very helpful in orientating us in Tamarindo and recommending good businesses in the area and fun activities to pursue. Moreover, he was very accommodating in lending us little knicknacks from the hotel for daily use so we didn't have to go and buy things ourselves. He even...

“Let me start by saying the property itself wasn’t bad. However I must say that I’ve been to many all inclusive resorts at many different countries and the service ambiance is usually very happy and contagious. At Planet Hollywood it seams that some of your service staff feel like they are being inconvenienced by the guests and your bar tenders are not very happy and helpful and that is the reason why they lose so many tips and lack customers communication. Your adult bar should be just that and...