Nikkita,Many thanks for staying at the Comfort Inn! We appreciate your business and we look forward to providing you with great hospitality upon your return!Sincerely,

Carmina,Thank you for taking the time to review our hotel. We do hope to see you again on your next visit to the Capital Region.Sincerely,

Adel,We are so happy to hear that you enjoyed your stay. We do hope to see you again on your next journey to the Capital Region.Sincerely,

Scott,Our apologies that you were not satisfied with your stay. We are undergoing a complete renovation of the hotel starting in June and we do hope you give us another chance on your next visit to the Capital Region.Sincerely,

Toutes nos excuses pour votre expérience dans notre établissement. J'aimerais en discuter davantage. Nous n'avons pas votre numéro de téléphone dans nos dossiers. Si vous m'appeliez au (518)785-0000, il me fera plaisir de résoudre votre mécontentement.Sincèrement,

Pierre,Thank you for taking the time to review our hotel. We sincerely apologize for the inconvenience of your morning shower. The room has been inspected and repaired. I have reached out to you to discuss your experience further. I look forward to hearing back from you.Sincerely,

Guillermo,Thank you for recognizing our hard-working staff and their commitment to great hospitality. We look forward to seeing you upon your return to the area.Sincerely,

Miranda,We would like to thank you for your business and appreciate your recognition of our hard-working staff. We are fortunate to have a team that is committed to great hospitality. Safe travels down the road and we hope to see you back soon!

Good morning Stephan and thank you for sharing your hotel experience at the Comfort Inn. We apologize that your experience was not the best. We do appreciate all guest feedback to improve our property.I am pleased to announce that our property will be undergoing renovations very soon! Once completed, we hope that you consider staying with us again so we can provide an even better experience.If you have further questions and concerns, please feel free to contact the property directly and speak to management.

Good morning Colleen! Thank you for sharing your experience with us here at the Comfort Inn! I am happy that you enjoyed our breakfast spread! It is fantastic! As for housekeeping, we will address this with the team, reminding them to be mindful of our valued guests in the morning hours. We hope you enjoyed your stay and hope to see you again in the future!

Good morning Sean! Thank you for sharing your wonderful breakfast experience with us! Our breakfast team is consistently coming up with delicious items for our wonderful guests to enjoy. We will make sure to show your kind words with the breakfast team!

Alexandre,Thank you for taking the time to review our hotel. We appreciate your business and do hope to see you again on your next adventure to the area.Sincerely,

Trudel,Thank you for taking the time to review our hotel. We appreciate your business and look forward to seeing you again on your next trip to the area.Sincerely,

Jennifer,We are thrilled to hear that you enjoyed your stay. We take great pride in providing great guest service. We wish you safe travels down the road.Sincerely,

Michael,Thank you for taking the time to rate our property. We take great pride in servicing our guests. We look forward to seeing you on your next visit to the Capital Region.Sincerely,

Chunhua,Thank you for taking the time to rate our hotel. We take pride in our hospitality to our guests. May the road be safe on your next trip to the region.Sincerely,

Mona,Thank you for recognizing our staff's commitment to great hospitality. We do hope you have safe travels down the road and hope to see you again.Sincerely,

Forrester,We appreciate your business and look forward to serving you on your next visit.Sincerely,

David,Many thanks for your compliments for our service to you during your stay with us. We look forward to seeing you again on your next visit to the Capital Region.Sincerely,

Evan,My apologies that our staff did not respond to your key request quickly. This is not how we conduct business. We take pride in our hospitality services to our guests. We do hope you will give us another chance on your next visit to the region.Sincerely,

Kathy,Thank you for letting us know that you didn't care for our coffee. We will investigate and consider a new coffee blend. Please note we are going under a full renovation to a boutique hotel and we are sure that you will like the upgrades. We do hope you will give us another chance on your next visit.Sincerely,

Abdiel,Thank you for your input on your stay with us. Please note that we are undergoing a full renovation starting June 1st. We do hope you will give us another try on your next trip to the Capital Region.Sincerely,

Jack,Our apologies for your experience while staying with us. Please note we are undergoing a renovation starting in June. We do hope you will give us another chance down the road.Sincerely,

Jean-Kristof,Thank you for taking the time to review our property. We apologize for your experience. Please note that we have investigated the mattress issue and have discarded it and replaced it with a new one. Also, please note that in June we begin our renovation of the property. We do hope you will give us another chance to show you great hospitality.Sincerely,

Christopher,Thank you for taking the time to review our hotel. We appreciate your business and look forward to serving you again on your next visit to the Capital Region.Sincerely,

Karen,Thank you for taking the time to review our hotel. Our sincere apologies for your experience. Please note that we are undergoing a full renovation starting in June. We do hope you will give us another chance to show you our hospitality on your next trip to the Capital Region.

Angela,Our apologies for the experience you had with your stay. Please note that we are under renovation and we hope you will give us another try on your next visit to the Capital Region.

Donald, our apologies for the delay in getting you in your room. We make every effort to be prepared for our arriving guests. And unfortunately, we failed in this instance. We do hope that you will consider us again on your next trip to the Capital Region.

Kathy,Thank you for taking the time to review our hotel. We are privileged to have you as our guest and enjoy serving our guests with great hospitality. We look forward to seeing you again.

Patricia, our apologies for your shower experience. Thank you for letting us know so that we can repair the shower connection. We do hope to see you again soon.Sincerely,

Hansranie,Thank you for your kind words. We look forward to seeing you again on your next visit to the Capital Region!Sincerely,

Dante,Our apologies that you felt that the pool was cooler than expected. We have looked into the situation and increased the temperature for future guests.Sincerely,

Joseph,Thank you for taking the time to review our hotel. Please note that we are undergoing a complete renovation of the property starting in March. We do hope you will give us another opportunity to serve you.Sincerely,

Clara,Many thanks for taking the time to review our hotel. We are fortunate to have such a great team dedicated to giving great hospitality to our guests. We wish you safe travels and look forward to seeing you on your next trip to the region.Sincerely,

Thrilled to see you were accommodated during your stay. When your road leads back to the region, we do hope to see you again!Sincerely,

Brian, many thanks for taking the time to review our hotel. We are so happy to hear that you enjoyed your stay. We do hope to see you again soon.Sincerely,

Kathy, our sincere apologies that you had a less than satisfactory experience with us. We will investigate the room you stayed in and make the necessary repairs. We hope to see you again on your next stay in the region.Sincerely,

Suhaiylah,Thank you so much for your review! We are fortunate to have a heck of a hospitality team here. I will print this and post it for all to see and bask in the glory of another satisfied guest!Sincerely,

Carrie,How wonderful that you enjoyed your stay. Thank you for choosing our hotel and we look forward to serving you the next time you are in our area!Sincerely,

Mary Ellen,Thank you for taking the time to review our hotel. Our staff is diligent and committed to providing great guest service to our guests. We appreciate your business and look forward to your next visit to the Capital Region.Sincerely,

Michael, many thanks for sharing your experience with us. We take great pride in our work, and we are fortunate to have such a great staff to provide great hospitality!We look forward to serving you on your next trip to the Capital Region!

Merla,We are so disappointed to hear that your experience with your stay was lackluster. This is not how we do business. I will call you to discuss your stay further. Our sincere apologies for your less than a stellar experience.

Walter,Many thanks for taking the time to review our hotel. It is lovely to see that you enjoyed your stay. As you may have noticed, we have enhanced our breakfast buffet to include more options for our guests. We look forward to seeing you again-Sincerely,

Stacie, thank you for taking the time to review our hotel. I'm thrilled you enjoyed your stay and we do hope to see you back soon!Sincerely,

Alan,So thrilled to hear that our dedicated staff assisted in assuring you a wonderful stay! Our staff takes pride in their work and providing great hospitality to every guest. We wish you safe travels in your future.Sincerely,

Steven, thank you for taking the time to review our hotel. We look forward to hosting you again when you travel to the Capital Region.

Kathy,My sincere apologies for your less than satisfactory experience. Please note that we are undergoing an entire renovation starting this month. We hope you will give us another chance on your next trip to our great city of Albany, NY

Christine, thank you for taking the time to review our hotel and express your concerns. Please note that we are under renovations and you will be impressed by the result. We do hope that you will give us another chance on your next visit.

We apologize for the experience with one of our staff. Our staff is committed to providing great hospitality to our guests. We do hope you will give us another chance when you return to the region.

Harold,Thank you for taking the time to review our hotel. Please note that we are undergoing a major renovation starting in January. We hope to share in the excitement with you on your next trip to the area!