Lobby

Recensioner av Red Roof Inn College Station

2 out of 5
Red Roof Inn College Station
2504 Texas Ave S, College Station, TX

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 330 av 1002 recensioner" "
8 - Bra i betyg. 314 av 1002 recensioner" "
6 - Okej i betyg. 147 av 1002 recensioner" "
4 - Dåligt i betyg. 110 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 101 av 1002 recensioner" "

7,6/10

Renlighet

8,2/10

Personal och service

6,8/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hyfsad frukost
Bodde här 1 natt i juni 2019
Svar från General Manager 12 juni 2019
Thank you for your review of your stay. I'm disappointed to see we didn't earn a higher score. We hope you'll give us another opportunity in the future!

2/10 Väldigt dåligt

Nichole

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Dirty, tv didnt work, no breakfast as advertised
Bodde här 1 natt i april 2024
Svar från Samantha RediResponse Specialist 1 maj 2024
Dear Nicole,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLLEGE STATION. You indicated that the tv did not work and the uncleanliness of the property hindered your experience. Please accept our sincerest apologies. This falls far below our standards, and we understand your frustration and disappointment. Your feedback is invaluable, and I will be sharing your comments with management in an effort to address these issues promptly with our team to ensure immediate improvements are made. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. In regard to breakfast, it is not an offered amenity at our location, however, we are within close proximity to restaurants you can enjoy such as Kettle Restaurant, Dutch Bros Coffee and Shipley Do-Nuts.Thank you for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SamanthaRed Roof Management

8/10 Bra

Austin

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Olivia RediResponse Specialist 30 apr. 2024
Hello Austin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I are delighted to see your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Bra

Alton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very helpful
Bodde här 2 nätter i april 2024
Svar från Olivia RediResponse Specialist 30 apr. 2024
Hello Alton, Thank you for telling us about your stay at the Red Roof Inn College Station. I am glad you found our staff to be very helpful. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Fantastiskt

americo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and a good price.
Bodde här 1 natt i april 2024
Svar från Tianna RediResponse Specialist 21 apr. 2024
Dear Americo, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness and affordability of our room. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

2/10 Väldigt dåligt

David

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was dirty the room smelled like smoke. People lived there and had BBQ pits chained to the building
Bodde här 1 natt i april 2024

4/10 Dåligt

LUIS

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No good 😕
Bodde här 1 natt i april 2024
Svar från Xao RediResponse Specialist 19 apr. 2024
Hello Luis,Your review of the Red Roof Inn College Station was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good for sleeping
Bodde här 1 natt i april 2024
Svar från Toni-Ann RediResponse Specialist 17 apr. 2024
Hello Michael,It is quite rewarding to know that you were able to enjoy a convenient stay here at our Red Roof Inn College Station. Red Roof works hard to ensure satisfaction for our guests, and feedback like yours is always an encouragement to us and our staff.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okej

Bruce

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
Beds were hard and uncomfortable, pillows were horrible, room ok but shower head was not working properly. Coffee area clean and comfortable.
Bodde här 1 natt i april 2024
Svar från Toni-Ann RediResponse Specialist 15 apr. 2024
Dear Bruce,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station and are happy to see that you were pleased with the cleanliness and comfortability of the coffee area. However, you've also expressed your disappointment in the comfortability of the bed and that the shower was not working properly. Thank you for relaying this concern to us. We have made note of your comments and will use this to improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Fantastiskt

ELIBARDO

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från Toni-Ann RediResponse Specialist 15 apr. 2024
Hello Elibardo,I am pleased to have had you as our guest at our Red Roof Inn College Station. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 Dåligt

Alexander

Reste med sin partner
Gillade: Personal och service
It is not like the pictures. It is a bit dull and there’s small overheads on the bed. It didn’t feel very comfortable so we asked for a refund that same night we checked in.
Bodde här 2 nätter i april 2024
Svar från Chirell RediResponse Specialist 13 apr. 2024
Dear Alexander,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with your room not meeting your expectation, hence you feeling uncomfortable. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 Okej

Jim

Gillade: Personal och service
Good location near numerous dining options and services. Staff was pleasant and helpful. Accommodations were average. This is not a criticism, but there was nothing particularly special or outstanding about the property. It appeared to be mainly occupied by young adults, a few of whom were fairly noisy late into the night. Not peculiar though, given that this is a college town. Overall, my stay was pleasant but not remarkable.
Bodde här 4 nätter i april 2024
Svar från Kerry-Lee RediResponse Specialist 12 apr. 2024
Dear Jim,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. It was good to read you liked our location, our pleasant and helpful staff and our convenient proximity to dining options. However, it was fairly noisy late into the night. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Väldigt dåligt

Eva

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Noisy, first time toilet kept passing water, second stay there were guest parting and having bbq and loud music on hotel parking lot. I called front office they acted like they were not aware of it. And said they will go check it out noise stoped for a bit then they continued over night.
Bodde här 1 natt i mars 2024
Svar från Dannielle Rediresponse Specialist 2 apr. 2024
Dear Eva,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the loud noise, inattentive staff and issue with the toilet. We are grateful that the issue was reported. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Bra

milagros

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 1 natt i mars 2024
Svar från Dannielle Rediresponse Specialist 31 mars 2024
Dear Milagros,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Bra

Chris O

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Affordable clean and easy access
Bodde här 2 nätter i mars 2024
Svar från Kerry-Lee RediResponse Specialist 29 mars 2024
Dear Chris,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. I was happy to read you liked our affordable rates and easy accessibility. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 Okej

Shaimaa

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Good for the price. No carpet in the room.
Bodde här 2 nätter i mars 2024
Svar från Kerry-Lee RediResponse Specialist 29 mars 2024
Dear Shaimaa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. I was happy to read you liked our good rates. However, there was no carpet in the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 Dåligt

Majestik

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The sheets and blanket were nasty with stains. They looked inconvenienced when they were requested to switch them out
Bodde här 1 natt i mars 2024
Svar från Oshane RediResponse Specialist 25 mars 2024
Dear Majestik, Thank you for taking the time to tell us about your experience at the RED ROOF INN COLLEGE STATION. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

8/10 Bra

LaWanda

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Super quiet
Bodde här 1 natt i mars 2024
Svar från Kamaria RediResponse Specialist 16 mars 2024
Dear LaWanda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be quiet prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Fantastiskt

JOSE ANGEL

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
GOOD.
Bodde här 4 nätter i februari 2024
Svar från Kamaria RediResponse Specialist 5 mars 2024
Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with your stay prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 Okej

Tricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Xao RediResponse Specialist 4 mars 2024
I appreciate the time that you took to share your sentiments with us, Tricia. Our team at the Red Roof Inn College Station appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

6/10 Okej

Jerry

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I didn’t like the smell we ask for a non smoking room and it smell just like it someone just got done smoking in the room
Bodde här 2 nätter i februari 2024
Svar från OnielRediresponse Specialist 2 mars 2024
Hi Jerry,Thank you for taking the time to write a review of your stay at the Red Roof Inn College Station. Please accept our most sincere apologies for the concern you described regarding the smell the room had. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2024
Svar från Toni-Ann RediResponse Specialist 26 feb. 2024
Hello Valued Guest,Thank you for being a guest here at our Red Roof Inn College Station. We are happy to have been able to provide you with a good experience during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Fantastiskt

Marianna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service. Everyone was so helpful and friendly. Great location. Lobby was super clean and rooms were great as well. Would stay here again.
Bodde här 1 natt i februari 2024
Svar från Toni-Ann RediResponse Specialist 26 feb. 2024
Dear Marianna,Thank you for taking the time to complete our guest survey. Myself and the staff at the Red Roof Inn College Station are happy to know that our friendly staff, our location, the price offered for your room and the cleanliness of the lobby were the highlights of your stay. We value you as our guest and appreciate your business.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

8/10 Bra

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was clean and well lit. Everything in the room was in order. Decent dining options within walking distance.
Bodde här 1 natt i februari 2024
Svar från Kerry-Lee RediResponse Specialist 22 feb. 2024
Dear Joseph, It is so wonderful to see that we at the RED ROOF INN COLLEGE STATION were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our clean and well-lit property and our close proximity to decent dining options. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

6/10 Okej

Joe

Svar från Kerry-Lee RediResponse Specialist 22 feb. 2024
Dear Joe, We at the RED ROOF INN COLLEGE STATION appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Fantastiskt

Jerry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always have great experiences staying at Red Roof. They are budget friendly Accommodations and they aim to please. This time was no exception.
Bodde här 2 nätter i februari 2024
Svar från Chirell RediResponse Specialist 18 feb. 2024
Dear Jerry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our budget friendly location and accommodations. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

8/10 Bra

Robert

Bodde här 2 nätter i februari 2024
Svar från Sharma RediResponse Specialist 21 mars 2024
Hello Robert,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 Bra

Aija

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just needed a place for the weekend and it delivered. Overall clean but just noisy as you can hear your neighbors and anything going on outside.
Bodde här 2 nätter i februari 2024
Svar från RediResponse Specialist 13 feb. 2024
Thank you, Aija, for telling us about your stay at the Red Roof Inn College Station. I am glad we earned your 4/5 score, despite the noise disturbance you encountered. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof ManagementRediResponse Specialist

2/10 Väldigt dåligt

Jennifer

Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Roaches everywhere and it states on their website room service everyday not the case. They skipped me for 3 days and i had to eventually call to get some service. Terrible staff. Very noisy environment. Unsafe.
Bodde här 4 nätter i februari 2024
Svar från Toni-Ann RediResponse Specialist 6 feb. 2024
Dear Jennifer,Thank you for taking the time to tell us about your experience at the Red Roof Inn College Station. Issues that you've brought to my attention regarding bugs in the room and not receiving housekeeping are unsettling to hear as we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. This is not the standard that Red Roof upholds for our hotel. Your concerns will be escalated in order to have them addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Sincerely,Red Roof Management

6/10 Okej

Kaleena

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
My room door looked like it had been kicked in before one of the lamps didint work other than that it was average
Bodde här 2 nätter i februari 2024
Svar från Olivia RediResponse Specialist 6 feb. 2024
Thank you, Kaleena, for telling us about your stay at the Red Roof Inn College Station. I am glad you found your room to be average, despite the issues you had with the room door and the lamps not being able to work. Please accept our apologies for the inconvenience caused by the issues you highlighted. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so to prevent similar problems in the future, I have notified management of your feedback in an effort to fully address your concerns. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

6/10 Okej

Estela, Laredo

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Olivia RediResponse Specialist 6 feb. 2024
Dear Estela, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Olivia RediResponse Specialist 6 feb. 2024
Hello Paul, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Okej

Danielle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Toni-Ann RediResponse Specialist 5 feb. 2024
Hello Danielle,Thank you for choosing to stay at our Red Roof Inn College Station. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

10/10 Fantastiskt

Stephanie

Bodde här 2 nätter i december 2023
Svar från Sharma RediResponse Specialist 21 mars 2024
Hello Stephanie,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 Okej

Paul

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Shower dead-head.
Staff, friendly and conscientious. Room had a couple of problems, shower head was in poor condition and needs to be replaced, tub did not drain well. Bathroom fan was noisy and needs to be replaced.
Bodde här 1 natt i januari 2024
Svar från Recordo Rediresponse Specialist 30 jan. 2024
Hello Paul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station. I'm happy you found our staff to be friendly. However, you stated that you encountered a faulted shower head, a clogged drain, and a noisy bathroom fan. Red Roof does apologize for the highlighted encounter. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Fantastiskt

Lynne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Recordo Rediresponse Specialist 29 jan. 2024
Hello Lynne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bra

Jack

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The price was great. Room a bit crowded.
Bodde här 1 natt i januari 2024
Svar från Chirell RediResponse Specialist 22 jan. 2024
Dear Jack,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates. You indicated that you were unsatisfied with the crowded room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next.Sincerely,ChirellRediResponse Specialist

10/10 Fantastiskt

kevin

Bodde här 1 natt i januari 2024
Svar från Chirell RediResponse Specialist 23 jan. 2024
Dear Kevin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 Fantastiskt

Myrna

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Antonio,RediResponse Specialist 21 jan. 2024
Hello Myrna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

6/10 Okej

Whitney

Bodde här 2 nätter i januari 2024
Svar från Hp 7 feb. 2024
Dear Whitney, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 3/5 score following your stay.

8/10 Bra

Jack

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Antonio,RediResponse Specialist 10 jan. 2024
Hello Jack, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Craziness
The guest services guy was awesome! The smoke detector was down and apart, appeared to be blood on the ceiling, the coffee maker had not been cleaned. The bed was very clean. The floors were clean.
Bodde här 1 natt i december 2023
Svar från Toni-Ann RediResponse Specialist 2 jan. 2024
Dear Valued Guest,It's good to know that the service provided by our staff and the cleanliness of your room were the highlights of your stay. You've indicated however, that you were inconvenienced by issues you've mentioned regarding an uncleaned coffee maker, stains on the ceiling and issues with the smoke detector. I appreciate you making us aware. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to shopping and food.
Bodde här 1 natt i december 2023
Svar från Toni-Ann RediResponse Sppecialist 20 dec. 2023
Dear Julie,We're elated that your experience with us here at Red Roof Inn College Station resulted in your 5/5 score. It is nice to know that you found our location to be conveniently close to shopping and eateries. Feedback such as yours is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better stay.Sincerely,Red Roof Management

10/10 Fantastiskt

Tommy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Management allowed an early check in due to us arriving into town a couple of hours ahead of time ... Most would not consider it ... Red Roof went beyond !!
Bodde här 1 natt i december 2023
Svar från Xao RediResponse Specialist 18 dec. 2023
Hi Tommy,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn College Station with us. It was so rewarding to see that we earned your 5/5 score with our ability to accommodate your early check-in request. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 Fantastiskt

Linda

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful and informative
Bodde här 1 natt i december 2023
Svar från Linton Rediresponse Specialist 16 dec. 2023
Hi Linda,Thank you for sharing your thoughts on your recent visit to RED ROOF INN COLLEGE STATION. It's good to read that our helpful and informative staff met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,Red Roof Management

10/10 Fantastiskt

Stephen

Bodde här 1 natt i december 2023
Svar från Nishaye RediResponse Specialist 17 dec. 2023
Hello Stephen,The staff at the Red Roof Inn College Station and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Kerry-Lee RediResponse Specialist 15 dec. 2023
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLLEGE STATION and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Fantastiskt

Gabriel

Bodde här 1 natt i december 2023
Svar från Toni-Ann RediResponse Specialist 5 jan. 2024
Hello Gabriel,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Very truly yours,Red Roof Management

10/10 Fantastiskt

Ana

Bodde här 1 natt i december 2023
Svar från Toni-Ann RediResponse Specialist 11 dec. 2023
Hello Ana,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 Fantastiskt

Haylie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Chirell RediResponse Specialist 6 dec. 2023
Dear Haylie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist