Lägenhet (no elevator) | Allergitestade sängkläder, värdeförvaringsskåp på rummet och skrivbord
Se tillgänglighet

Recensioner av Hotel Lyskirchen

4 out of 5
Hotel Lyskirchen
Filzengraben 26-32, Cologne, NW

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 430 av 1000 recensioner" "
8 - Bra i betyg. 422 av 1000 recensioner" "
6 - Okej i betyg. 106 av 1000 recensioner" "
4 - Dåligt i betyg. 27 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 1000 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Alexandre

Affärsresenär
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 6 nätter i november 2023
Svar från ae 12 nov. 2023
Thank you for your stay and for the time you have taken for your review. I am sorry that we have not fully met your expectations. I would be happy to find out what triggered your rating so that we could improve in the future. If your travels bring you back to Cologne, we would be more than pleased to make sure you are well looked after.Looking forward to welcoming you back.Most sincerely,

8/10 Bra

Hans

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gladely coming back.
The room was very nice and fresh. Very modern. Unfortunately, the pool was out of order. Very good hotel for the money.
Bodde här 2 nätter i november 2023
Svar från ae 11 nov. 2023
Thank you very much for your lovely feedback and helpful comments which we will be gladly taking into consideration. It was a pleasure to have you with us. We are looking forward welcoming you back in the future. Warm regards Your Hotel Lyskirchen Team

8/10 Bra

Jessica

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från ae 20 okt. 2023
Herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und danken für Ihr Feedback.Sollte Sie Ihre Reise wieder nach Köln führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Hotel Lyskirchen Team

10/10 Fantastiskt

Ann-Christine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från ae 30 aug. 2023
Dear Ann-Christine,Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

10/10 Fantastiskt

Kjell

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från ae 24 juli 2023
Dear Kjell,Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

8/10 Bra

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent och fint
Bra förstaklasshotell nära gamla stan
Bodde här 1 natt i april 2023
Svar från ae 2 maj 2023
Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

4/10 Dåligt

Johan

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 2 nätter i oktober 2022
Svar från ae 17 okt. 2022
Thank you for your stay and for the time you have taken for your review. I am sorry that we have not fully met your expectations. I would be happy to find out what triggered your rating so that we could improve in the future. If your travels bring you back to Cologne, we would be more than pleased to make sure you are well looked after.Looking forward to welcoming you back.Most sincerely,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice central hotel
Very good hotel in the centre of Cologne. Walking distance to shops, the river and other sights. Comfortable beds with high quality bed sheets and modern decor. The pool was also very nice. We will stay here again for sure. Hotel also dog friendly.
Bodde här 1 natt i december 2019
Svar från ae 21 dec. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ett mycket bra läge, centralt med närhet till det mesta. Trevlig personal!
Bodde här 3 nätter i april 2019
Svar från Your Hotel Lyskirchen Team 23 apr. 2019
Dear Guest, Thank you for your feedback on your recent stay with us. We do hope to have the pleasure of welcoming you back in the future. Best regards

10/10 Fantastiskt

Andreas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Your Hotel Lyskirchen Team 23 apr. 2019
Dear Andreas, Thank you for your feedback on your recent stay with us. We appreciate your great rating and hope to have the pleasure of welcoming you back in the future. Best regards

8/10 Bra

Gustaf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge centralt. Fina rum. Bra frukost.
Bodde här 2 nätter i mars 2018
Svar från Stephanie Blomberg/ General Manager 22 mars 2018
Dear Gustaf, Thank you for the great review of your stay with us. We are glad that your did enjoy our breakfast and the room. Looking forward to welcoming you back again. Best regards

6/10 Okej

Christer

Gillade: Renlighet och rummets bekvämlighet
Mässa i Köln
Centralt bra hotell, men rummet var litet och frukosten ingen höjdare.
Bodde här 2 nätter i mars 2018

8/10 Bra

Robin

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 3 nätter i november 2017

10/10 Fantastiskt

Louise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2017
Svar från Hotel Lyskirchen 7 aug. 2017
Dear Luise, Thank you for your positive Feedback about your stay with us. We are happy to reach 100% guest satisfaction. We do hope to welcoming you the next time when you are visiting Cologne. Best regards, your Team from the Hotel Lyskirchen

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Låg centralt
Sköna sängar, kuddar o täcken. Väldigt bra läge. Det som drar ner betyget är att rummet hade en kyrka utanför fönstret som slog 117 ggr kl 07.00 varje morgon (5 nätter).
Svar från Hotel Lyskirchen 15 maj 2017
Dear Guest, Thank you very much for your positive feedback. We are happy that you appreciated our service and our comfortable facilities at the hotel. We regret the disturbance through the church bells and would be glad to welcome you again on your next visit to the cathedral. Best regards, your Team from the Hotel Lyskirchen

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stabilt hotel
Bekvämt affärshotel, men väldigt små rum
Svar från Hotel Lyskirchen 17 mars 2017
Caro Fredrik, Grazie mille per la tua volutazione. Saremo felice te tu tornasti a colognia a visitarci di nouvo. Tanti Salui da noi Albergo Lyskirchen

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Svar från General Manager 16 dec. 2016
Vielen Dank für Ihre Bewertung und Ihren Kommentar zu unserer Zimmergröße. Besonders große Zimmer sind unsere Superiorzimmer, welche Ihnen auch zur Buchung zur Verfügung stehen. Lassen Sie uns Ihre konkreten Präferenzen bei der nächsten Buchung wissen. Wir freuen uns auf ein Wiedersehen, Ihr Gastgeberteam vom Hotel Lyskirchen

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära till allt, ren snyggt bra frukost
Svar från General Manager 15 okt. 2016
Thank you for your time writing your feedback about our Hotel. We are pleased to hear that you enjoyed your stay with us during your visit of cologne. We do hope to welcoming you next time. Warm regards, your team from the Hotel Lyskirchen

8/10 Bra

Cecilia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge och rent, bra frukost
Bra hotell för mitt syfte vilket var resa i jobbet. Lagom långt till gamla stan och dess restauranger mm.
Svar från General Manager 15 okt. 2016
Thank you for your positive feedback about your stay with us. We are pleased to hear that you enjoyed your stay at the Hotel Lyskirchen. We would be glad to welcoming you the next time when you are in cologne. Best regards, your Team from the Hotel Lyskirchen

8/10 Bra

Paul, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint fint hotell.
Mysigt hotell med fräsch pool.
Svar från Hotel Lyskirchen 14 juli 2016
Dear Paul, Thank you for your time writing your feedback about our Hotel.We do hope to welcoming you next time. Warm regards, your team from the Hotel Lyskirchen

8/10 Bra

Martin, Borås

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotel med bra läge och fin relaxavdelning
Svar från Hotel Lyskirchen 14 juli 2016
Dear Martin, Thank you for your comment. Hope to see you soon. Best Regards, you team from the Hotel Lyskirchen

8/10 Bra

Andreas, Malmö Sweden

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location and good price
Great location close to Haumarkt where you can take the subway or just walk to the city center. Friendly staff and nice and clean with a large pool. Breakfast was very expensive.
Svar från Hotel Lyskirchen 7 juni 2016
Dear Andreas, Thank you very much for your honest feedback. We are happy that you appreciated our service and our comfortable facilities at the hotel. Also thank you for your comment about our breakfast. Next time please feel free to ask our service staff for the small breakfast for a generous price. We hope that you enjoyed your stay at our hotel and we would be glad if you would visit us again in the future. Kind regards from Cologne, Your Hotel Lyskirchen-Team

8/10 Bra

NORIKO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från ae 21 maj 2024
Dear Noriko,Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

6/10 Okej

Ralph

Gillade inte: Renlighet
Bodde här 2 nätter i maj 2024
Svar från ae 19 maj 2024
Thank you for your stay and for the time you have taken for your review. I am sorry that we have not fully met your expectations. I would be happy to find out what triggered your rating so that we could improve in the future. If your travels bring you back to Cologne, we would be more than pleased to make sure you are well looked after.Looking forward to welcoming you back.Most sincerely,

8/10 Bra

Harold Philip

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Very good location and just across the museum. Staff were very helpful. Only issue we had is the air conditioning as we had to open our windows during the evening to be able to sleep. It was spring so maybe they had to control the temperature.
Bodde här 2 nätter i april 2024
Svar från ae 7 maj 2024
Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

6/10 Okej

I Blaine

Reste i grupp
Gillade: Renlighet
It was a nice property, but be aware there is no elevator. Also, the room was extremely hot when I arrived. I turned the AC to the highest level but it had little effect. The windows do not open. Due to the heat I had a very restless sleep.
Bodde här 1 natt i maj 2024
Svar från ae 3 maj 2024
Thank you for your stay and for the time you have taken for your review. I am sorry that we have not fully met your expectations. I would be happy to find out what triggered your rating so that we could improve in the future. If your travels bring you back to Cologne, we would be more than pleased to make sure you are well looked after.Looking forward to welcoming you back.Most sincerely,

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från ae 3 maj 2024
Liebe Sarah,herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und danken für Ihr Feedback.Sollte Sie Ihre Reise wieder nach Köln führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Hotel Lyskirchen Team

8/10 Bra

Ryan

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was good. Rooms seemed a bit small and the shower is weirdly placed beside the beds.
Bodde här 3 nätter i april 2024
Svar från ae 16 apr. 2024
Dear Ryan,Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

10/10 Fantastiskt

Hatice Elif

Bodde här 2 nätter i mars 2024
Svar från ae 12 apr. 2024
Dear Hatice Elif, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

10/10 Fantastiskt

Hatice Elif

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Has a nice pool, free Kölsch at the bar if you skip room Cleaning Close to nice dining places and shopping Close to Chocolate Museum, a must go place
Bodde här 5 nätter i mars 2024
Svar från ae 18 mars 2024
Dear Hatice, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

10/10 Fantastiskt

Reece

Bodde här 1 natt i mars 2024
Svar från ae 5 apr. 2024
Dear Reece,Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

2/10 Väldigt dåligt

suleyman

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recently stayed at your hotel in Cologne, which is reputed to be a premium accommodation option in the heart of the city. Expecting a comfortable and hassle-free experience, especially given the high cost of the stay, I was profoundly disappointed by several critical issues, most notably the absence of hot water on my last day. This was not just an inconvenience but a significant oversight, as it directly impacted my comfort and readiness for a long-haul flight to Toronto. The lack of a basic amenity like hot water, especially in a leading hotel situated in a developed and bustling city center, is unacceptable. It suggests a severe lapse in the hotel’s maintenance and contingency planning for essential services. Additionally, the situation was exacerbated by what I perceived as a lack of empathy and effective response from the customer service team, leaving me feeling disregarded and undervalued as a guest. Such experiences not only tarnish the reputation of your establishment but also discourage loyal customers from considering your hotel for future stays. It is distressing to see that despite the high costs associated with staying at your hotel, the basic expectations of comfort and service are not met. I am compelled to share my experience with others, highlighting the need for significant improvements in both infrastructure and customer service at your hotel. I hope my feedback will be taken seriously and prompt the necessary actions to prevent such incidents.
Svar från SD 6 mars 2024
Dear Mr. Suleyman,Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the absence of hot water on your last day. We understand how crucial this basic amenity is for our guests' comfort.We deeply regret any lapses in our maintenance that may have led to this situation. Rest assured, the hot water problem was addressed and resolved after a few hours, but this certainly should not have happened. We will conduct a thorough review of our procedures to prevent such incidents from occurring in the future.Furthermore, we apologize if our response to the issue did not meet your expectations. Providing empathetic and effective customer service is paramount to us, and we will address any shortcomings in this area with our team to ensure better guest experiences moving forward.Your feedback regarding the need for improvements in both infrastructure and customer service is invaluable to us, and we are committed to taking the necessary steps to enhance the overall guest experience at our hotel. We appreciate your candidness and assure you that your concerns will be addressed with the seriousness they deserve.I would like to personally connect with you to discuss your experience further. It would be highly appreciated if you could contact me, the General Manager, at your earliest convenience. Your insights are invaluable to us as we strive to continuously improve our services.Once again, we apologize for the inconvenience you experienced and thank you for bringing it to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,Stephanie DupachGeneral Manager

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uitstekende ligging vlakbij het centrum en toch heel rustig. Lekker zwembad kleine gym. Goed ontbijt.
Bodde här 2 nätter i februari 2024
Svar från ae 24 feb. 2024
Dear Robert,Thank you for the great review of our hotel! Thank you also for your helpful comments which we are currently fixing. We are glad that you enjoyed your stay and hope to see you again very soon.Your Hotel Lyskirchen Team

6/10 Okej

Saud

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The place is good. One thing in the design made me decide not to stay there again. The bathroom has only the toilet in it. The shower and sink are in the living room.
Bodde här 6 nätter i februari 2024
Svar från ae 18 feb. 2024
Thank you for your stay and for the time you have taken for your review. I am sorry that we have not fully met your expectations. I would be happy to find out what triggered your rating so that we could improve in the future. If your travels bring you back to Cologne, we would be more than pleased to make sure you are well looked after.Looking forward to welcoming you back.Most sincerely,

10/10 Fantastiskt

Marta

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super netter und hilfsbereiter Empfang
Bodde här 2 nätter i februari 2024
Svar från ae 8 feb. 2024
Wir bedanken uns ganz herzlich bei Ihnen für Ihr positives Feedback. Schön, dass Sie unser Gast waren und einen tollen Aufenthalt in Köln verlebt haben. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns und wünschen Ihnen bis dahin eine schöne Zeit. Viele Grüße aus KölnIhr Hotel Lyskirchen Team

8/10 Bra

Maria Carmen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pulito e buona posizione. Personale gentile
Bodde här 1 natt i februari 2024
Svar från ae 8 feb. 2024
Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

8/10 Bra

eric

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från ae 27 jan. 2024
Dear Eric, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
Ringede til dem et par gange, hvor man blev mødt af en ubehøvlet medarbejder. Heldigvis havde han en kollega dee tig over. Der er ikke meget fleksibilitet fra hotellet. Værelset hvor vi var på - var meget lydt, kunne tydeligt høre, når folk kom hjem fra byen. Morgenmaden var Ok, men synes ikke at det levede op til de stjerner hotellet har på facaden. Beliggenheden var god og rummene rummene havde en fin størrelse.
Bodde här 3 nätter i januari 2024
Svar från ae 23 jan. 2024
Thank you for your stay and for the time you have taken for your review. I am sorry that we have not fully met your expectations. I would be happy to find out what triggered your rating so that we could improve in the future. If your travels bring you back to Cologne, we would be more than pleased to make sure you are well looked after.Looking forward to welcoming you back.Most sincerely,

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent accommodation and welcoming staff
Have stayed previously at the Lyskirchen and really enjoyable short stay this time. Accommodation ready on arrival and offered excellent room. Very comfortable and clean and staff very welcoming and helpful. This is now a default place to stay when visiting family (including newly born grandson!) in Cologne.
Bodde här 2 nätter i januari 2024
Svar från ae 16 jan. 2024
Dear Katheleen, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

8/10 Bra

Helge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Zentral gelegen, vieles ist fußläufig erreichbar
Zentral gelegenes Hotel, von dem aus viele Sehenswürdigkeiten in Köln fußläufig erreichbar sind. Für Autofahrer bestechend ist die hoteleigene Tiefgarage. Sie ist zwar nicht billig, aber das Auto ist während des Aufenthalts an einem sicheren Ort, und das lästige Parkplatzsuchen entfällt.
Bodde här 2 nätter i januari 2024
Svar från ae 16 jan. 2024
Wir bedanken uns ganz herzlich bei Ihnen für Ihr positives Feedback. Schön, dass Sie unser Gast waren und einen tollen Aufenthalt in Köln verlebt haben. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns und wünschen Ihnen bis dahin eine schöne Zeit. Viele Grüße aus KölnIhr Hotel Lyskirchen Team

8/10 Bra

Sergio

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Himmel und Kölle
Das Hotel liegt etwa 15 Minuten vom Dom entfernt, gleich neben dem Schokoladenmuseum und der chicken Hafenanlage. Das Frühstück ist wunderbar und das Hallenbad ist ok, wenn auch das Wasser etwas kalt war.
Bodde här 3 nätter i december 2023
Svar från ae 9 jan. 2024
Herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und danken für Ihr Feedback.Sollte Sie Ihre Reise wieder nach Köln führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Hotel Lyskirchen Team

10/10 Fantastiskt

Alexandro

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr grosse Zimmer , viel Platz , sehr sauber und bombastisch positioniert!!!! Alle Mitarbeiterinnen sehr freundlich und zuvorkommend. Empfehlenswert! Danke
Bodde här 2 nätter i december 2023
Svar från ae 7 jan. 2024
Herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und danken für Ihr Feedback.Sollte Sie Ihre Reise wieder nach Köln führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Hotel Lyskirchen Team

10/10 Fantastiskt

Giancarlo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från ae 31 dec. 2023
Dear Giancarlo, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

8/10 Bra

Frans Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prima keuze in centrum van Keulen
Keurig hotel met een eigen parkeergarage in centrum van Keulen. Perfect voor bezoek aan de kerstmarkten. Rustig gelegen en prima ontbijt.
Bodde här 2 nätter i november 2023
Svar från ae 31 dec. 2023
Dear Frans Jan, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

10/10 Fantastiskt

Lea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från ae 31 dec. 2023
Wir bedanken uns ganz herzlich bei Ihnen für Ihr positives Feedback. Schön, dass Sie unser Gast waren und einen tollen Aufenthalt in Köln verlebt haben. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns und wünschen Ihnen bis dahin eine schöne Zeit. Viele Grüße aus KölnIhr Hotel Lyskirchen Team

6/10 Okej

Bernice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Prima hotel, wel prijzig in de periode van de kerstmarkten.
Bodde här 1 natt i december 2023
Svar från ae 31 dec. 2023
Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

6/10 Okej

Rick

Bodde här 2 nätter i december 2023
Svar från ae 7 jan. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Looking forward to welcoming you back.Most sincerely,

6/10 Okej

Anna

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Hotel was nice and clean, very well located for old town and Christmas markets. Unfortunately, staff were not very helpful overall.
Bodde här 1 natt i december 2023
Svar från ae 5 dec. 2023
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Fantastiskt

Adam

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect value for money
Excellent hotel
Bodde här 4 nätter i november 2023
Svar från ae 5 dec. 2023
Dear Adam, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team

10/10 Fantastiskt

Hugo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent accueil
Très bon Hôtel. Accueil excellent
Bodde här 3 nätter i november 2023
Svar från ae 4 dec. 2023
Dear Hugo, Thank you so much for your review, it means a lot to us to know that our guests are satisfied. We are happy to hear that you enjoy our service and feedback like this is what motivates us to keep our standards high.Your Hotel Lyskirchen Team