We went to Cologne for the weekend, and decided to stay here because it has a train to and from the city. About a week before checking in, I got an email with all of the parking details, and that there would be a restaurant available on site. You have to go up to the fifth floor to check in, which has a very nice common area and a bar. When checking in, my husband and I were informed that we would be getting a room with two twin beds. This wasn’t necessarily a problem, but I asked if there were any queens left and the agent told me that the hotel was fully booked. I then asked if we could be seated for dinner, but was informed at the hotel restaurant was closed. There was some bar food that we could choose from, so I ordered a pizza. I saw them take it out of the freezer, unwrap it and put it into a microwave. I also asked if I could fill up my water bottle anywhere, and was told no. We then went to our room to find a large black hair on the bed. I moved it off the bed and tried to forget about it, but then we discovered that our TV did not work. We called the front desk, which we had to do off of our cell phone because there is no phone provided, and they informed us that we could switch rooms. I’m not sure how this was possible because we were told that they were “fully booked.” Overall, we didn’t have a pleasant experience and this feels like a very budget hotel with little to no amenities. Not even a mini fridge in the room.