Reception

Recensioner av American inn

2.5 out of 5
American inn
2310 Hickory Street, Colorado City, TX

Recensioner

6,0
10 - Fantastiskt i betyg. 5 av 21 recensioner" "
8 - Bra i betyg. 3 av 21 recensioner" "
6 - Okej i betyg. 5 av 21 recensioner" "
4 - Dåligt i betyg. 2 av 21 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 21 recensioner" "

6,4/10

Renlighet

6,4/10

Personal och service

10/10

Bekvämligheter

5,4/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Fred

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service very nice management
Bodde här 1 natt i maj 2022

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Not in good shape. Plugs were not accessible. Even on my 5 night stay they were in my room daily to clean. Made me uncomfortable to leave my belongings.
Bodde här 5 nätter i april 2020

8/10 Bra

Jose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very ran down and in need of updating. Shower had no pressure whatsoever and instead of giving me another room the manager gave me a key to use the room next door to shower so that was a bit inconvienent. Not impressed and won’t be staying there again.
Bodde här 2 nätter i mars 2019
Svar från CZ 25 apr. 2019
Sorry for inconvenience, we will definitely improve our property. Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från CZ 25 apr. 2019
Thanks A lot!!!

4/10 Dåligt

Andrew

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Terrible sevice
Desk said open but no one was at night window what was outside wind blowing and cold. I kept pressing buzzer finally got back in car called hotels and got operater she called hotel and manager said she was standing in front I told operator no one was there. The manager came out of back room. She said I did not press buzzer. I am hard of hearing and I could hear it.
Bodde här 1 natt i december 2018

6/10 Okej

Michael

Gillade inte: Personal och service
Trouble with key last 2 times stayed there. Quite
Bodde här 1 natt i november 2018

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i oktober 2018

2/10 Väldigt dåligt

Insung

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible Hotel
charged extra Credit Card Fee 3%. In the morning, the hotel owner or house keeper opened my room's door without Knock or Notice also He did not say "Sorry"
Bodde här 1 natt i september 2018
Svar från Cz 19 sep. 2018
3% charge at everywhere, we thought n see, your vehicle not in parking lot,so we open door n as soon as see some one still in room, so I said sorry n closed door.sorry your bad exp.

6/10 Okej

Barbara

Convenient
This was a tiny down on the way to nowhere which was exactly where we were headed ...2300 miles in 3 days. The best thing about this hotel was the doughnut shop right down the street. It was very convenient to our highway and we lost no time . If in the area, we would stay here again.
Bodde här 1 natt i augusti 2018
Svar från Cz 19 sep. 2018
Thanks for your positive feed back. God Bless. Thanks, CZ

2/10 Väldigt dåligt

Chris, Montgomery, TX

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible conditions. Sheets and blankets yellowed and stained. Electrical sockets wouldn't hold the plugs. However, the worst thing was the bug infestation. It was not apparent until late in the evening, but when I walked in the bathroom before bed, it was literally swarming with ants and roaches. I often stay in lower priced basic hotels when traveling since I'm only there overnight and, since I book on Expedia, I thought it would be the typical plain jane room I booked it on line for what was supposed to be $72, but was charged over $78. I couldn't stay and left at 11:00 pm to stay in another hotel. Please, avoid this hotel.
Bodde här 1 natt i augusti 2018
Svar från CZ 30 aug. 2018
Guest complained too much, to have some tolerance it does not mean we keep condition as is.every day we are trying to guests with happy stay.

8/10 Bra

Doyle

Gillade: Renlighet, personal och service och rummets bekvämlighet
quiet sta
The bed was great I like a firm bed. The room was warm because the a/c wasn't on until I turned it on. The carpets was warn and someone had dropped a hot iron and melted it. The room was clean and no bad odors. Pizza Hut and Sonic i walking distance as well a a Velero next door. A bank and ATM across the street. I had a quiet night stay.
Bodde här 1 natt i augusti 2018
Svar från CZ 30 aug. 2018
Thanks for your positive response,still we are improving with chair high toilets,head board wall paint with diff. Color and also installed flat TV on wall for guests convinience.

6/10 Okej

Chandra, Dallas, Tx

This place is the bare minimum. It was clean and the couple in the front office were very nice and courteous. I would go back again.
Bodde här 2 nätter i juli 2018
Svar från CZ 30 aug. 2018
Thank you very much for good feed back.still we are trying to improve property inside and out side.

6/10 Okej

Tanya, Joplin, MO

Gillade inte: Personal och service och boendets skick och faciliteter
Unexpected Travel
My family and I were traveling home from Mexico after burying my mother who passed unexpectedly. The trip is 22 hrs one way. After 15 hrs of driving, we needed a hotel to rest. The bigger cities on the way to Colorado City had drastically overpriced rooms. We were looking for cheap-we weren’t on vacation afterall. We needed 2 rooms each with 2 beds and we had 2 tiny dogs too. American Inn had the rooms, beds, took pets, and was the least expensive. The a/c took over an hr to cool down the room. But it did cool the room well eventually. The shower water pressure was too low and the water temperature fluctuated wildly. But we did all get showers. There was a mini fridge, microwave, and blow dryer in our room. Overall, the room met our needs for our travel situation.
Bodde här 1 natt i juni 2018
Svar från Cz 25 okt. 2018
Thanks for your mix rewiew to help us both ways!

10/10 Fantastiskt

Verifierad resenär

The hotel is only good to stop and sleep the room is okay not the greats but it good enough
Bodde här 1 natt i juni 2018
Svar från CZ 25 okt. 2018
Thanks! We are continually improving all factors for satisfying guests

2/10 Väldigt dåligt

Frank

Gillade inte: Boendets skick och faciliteter
Water wasn’t working
There water wasn’t working and was told by front desk water would be on by midnight. The next morning water still wasn’t working
Bodde här 1 natt i juni 2018
Svar från CZ 30 okt. 2018
We clearly mention to guests before they check in, that city have leaks in city,so they are fixing and resume water but some time if problem not fix than consumer(Hotel) helpless to satisfied guests. Guests must have some kind of tolerance n understanding the situation.Soory for unconvinced.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Cost cheap - is cheap
Bodde här 1 natt i maj 2018
Svar från CZ 17 maj 2018
dear sir, mam,we got review but that one is not enough for to make it corrections our error.whoever guests are,they should clearly stated where we are missing to satisfied guest.our main GOAL is to guests happily stayed with safe environment.-=Thanks CZ

8/10 Bra

Stephen

Gillade: Personal och service
OK for price
Nice staff. OK for price
Svar från CZ 11 maj 2018
Thanks,any improve needed, pl suggest. CHHAGAN PATEL

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible Room and service.
A huge roach in the bathtub, no soap, shampoo nor conditioner. No coffee pot. The towels we're suppose to be white but we're stained and looked brown. The manager didn't believe I had a reservation. I had to show him my phone with the confirmation message. We traveled for 10 days and this was the worst room we stayed at.
Bodde här 1 natt i april 2018
Svar från CZ 18 apr. 2018
no one complain about n we do room service by our self.if someone rewiew without their name how can we justify them?

10/10 Fantastiskt

Huey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and nice motel with outside doors to rooms
Bodde här 1 natt i mars 2018
Svar från CZ 18 mars 2018
Thank you very much.