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Recensioner av Comfort Suites Columbia - University Area

2.5 out of 5
Comfort Suites Columbia - University Area
1010 Business Loop 70 W, Columbia, MO

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 330 av 851 recensioner" "
8 - Bra i betyg. 303 av 851 recensioner" "
6 - Okej i betyg. 105 av 851 recensioner" "
4 - Dåligt i betyg. 70 av 851 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 851 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Bengt-Erik

Gillade: Renlighet, personal och service och rummets bekvämlighet
Better on the inside
Hotel is a bit old but nice and clean. Staff were efficient and polite. The room we had was old but clean even though the old sofa would not even make it to the second hand store. Free breakfast included both hot and cold dishes but missing som modern, healthy choices. Over all, a great hotel for a family stay.

6/10 Okej

Mary ann

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Ice machine didn’t work. Bathroom floor felt sticky. No place to hang clothes.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Karen, West Chester

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was updated and in the middle of a renovation. The one thing I didn't like was the old toilet. Everything else was up dated and this was missing a nut and it moved. I'm disabled and that was not good. But it was nice otherwise.
Bodde här 1 natt i mars 2024

6/10 Okej

Kimberly

Bodde här 2 nätter i mars 2024

6/10 Okej

Leslie

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

4/10 Dåligt

Amanda

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The room we got was NOT the room advertised in the photo when we booked. The beds were horrible and it was very loud.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Amanda

Gillade: Bekvämligheter
Very comfortable and close to shops
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Stefanie

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
It was run down, not clean and I could feel every spring in the mattress. I’ve had worse experiences but I definitely wouldn’t call this good.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quick, easy check-in by friendly staff. The room was clean and comfortable.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Tanya

Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Curtis

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Per hotels.com supposed to be smoking room. Upon check in I was informed there are no smoking rooms. Bathtub was NOT clean lots of hair left behind. There were also cockroaches crawling on the floor in the bathroom.
Bodde här 1 natt i december 2023

6/10 Okej

Brian

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Slowly going downhill?
This used to be a very nice hotel, but it is becoming run down and in disrepair. Parts of the walls in the room were patched, but not repainted. The doors were very tattered. The paint job in the bathroom was sloppy with paint all over the door trim. Breakfast was fair, but the hours were short from 6-9 (used to be 6-9:30$ and they started tearing down at 9 am despite people still eating. That was not very cordial.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Vickie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

KELLI

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i november 2023

4/10 Dåligt

Josh

Reste med familj och småbarn
Gillade: Bekvämligheter
The area felt unsafe.
Bodde här 1 natt i november 2023

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Could walk to the city park and around the large cemetery. Lots of parking Quiet and pleasant facility Somewhat difficult to reach location because of round-a-bouts and odd newish traffic patterns, but these can be mastered in the daylight when one can see the patterns. Convenient to the west side of town and mall unlike the places to stay on the far east side of town. Did not check out the pool.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

Sally

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Sammie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay
The girl that checked us in has been there the last couple of times in the evening was great each time
Bodde här 1 natt i november 2023

6/10 Okej

Robert

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

christopher

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Do not stay here
Dirty, unprofessional. Stains and bugs across hotel.
Bodde här 2 nätter i november 2023

6/10 Okej

Kyle

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
We booked this hotel on a cross country trip based on location and 8.0 rating on Expedia. Check-in was fine but not very friendly or welcoming, but everything was ready for us upon arrival. Nothing appeared to be overly clean. Hallways were dirty and a looked like the hadn’t been swept or mopped in some time. Our room was on the interstate side and I was extremely noisy throughout our stay. I think the rating should be closer to 6.5.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quiet, convenient. Had a great breakfast at the time. Responsive staff. Good stay.

6/10 Okej

Gregory, Vernon Hills

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Gym equipment was broken, dirty bed sheets.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Alexis Soo Ching

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Justin

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great staff and clean rooms
Bodde här 2 nätter i oktober 2023

8/10 Bra

dave

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a short stay, but the room was spacious and clean, and the staff was friendly.
Bodde här 1 natt i oktober 2023

8/10 Bra

Katerin

Gillade: Personal och service
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Chris

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Room was in horrible condition. Stains, ripped carpet, broken sink, stained towels.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Andrew

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Our room was filthy and had ants crawling in the bathroom. We brought it to the attention of the staff but we’re told that they couldn’t do anything for us because we booked through Hotels.com. My wife tried to call yesterday, after we returned home, and was basically told that hotels.com couldn’t do anything for us. Due to the high demand for rooms in Columbia, MO this past weekend we paid over $350 for this room and basically wasted it.
Bodde här 1 natt i oktober 2023

8/10 Bra

Sharlene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

4/10 Dåligt

Zaid

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed with Management
The hotel needs serious attention from the management: the carpet on the stairs is dirty with big stains and is worn out. Rooms have ants and possibly bed bugs. I have taken photos of the carpet and of ants, as well as photos of myself showing bug bites that I saw a couple of hours ago. That is terrible! The front desk staff are nice and try to help, but the problem is more than they can handle.
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Sky

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Steven

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Tony

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Brian

Bodde här 3 nätter i september 2023

6/10 Okej

Janice

Reste med familjen
Gillade: Bekvämligheter
Every day after eating shoes were sticky from dirty floors. Breakfast tables not clean and had to clean before sitting down. Servers did not speak English so had to get front desk person to translate.
Bodde här 2 nätter i september 2023

8/10 Bra

Zeretta

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

8/10 Bra

Steve

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
Our door drug on the carpet so much, It was hard to open or close, and the room looked like it was under construction. Joint compound unfinished; needed painting.
Bodde här 1 natt i augusti 2023
Svar från General Manager 19 aug. 2023
Dear Steve,Thank you for being our guest and taking a moment to share your feedback. Please know that our team is always ready to provide assistance and address any concerns that may arise, so we hope you made them aware of the situation with the door. We are always working to improve and hope we have an opportunity to welcome you back to Comfort Suites Columbia and impress you further.

8/10 Bra

Kent

Bodde här 2 nätter i augusti 2023

8/10 Bra

James

Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Rene

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

6/10 Okej

Rebecca

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
In need of update. Will not stay there again. Disappointing.
Bodde här 2 nätter i juli 2023
Svar från General Manager 28 juli 2023
Dear Rebecca,Our team always strives to provide the most up-to-date accommodations, so it's unfortunate to hear your comments. We will look into your feedback further and make changes where necessary. Please consider joining us again soon.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Not great
Dirt and rocks on floor, visible lack of maintenance in bathroom. Room was extremely humid causing a musty smell.
Bodde här 1 natt i juni 2023
Svar från General Manager 10 juli 2023
We are so sorry to hear you had an unsatisfactory stay. Our team is constantly searching for ways to improve and will use your feedback to help us enhance the quality of our accommodations. Thank you for taking a moment to share your feedback, and we hope you'll consider staying with us again down the road.

4/10 Dåligt

Sharan

Bodde här 2 nätter i juni 2023

6/10 Okej

Terry linda

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Shower tub ok but side of tub a little to high far getting in an out.an safety bar need at other end.
Bodde här 1 natt i juni 2023
Svar från General Manager 28 juni 2023
Dear Terry,Thank you for being our guest. Our team is grateful for your feedback, and your thoughts will be taken into consideration. Safe travels, and we hope you will stay with us again next time you're in town.

6/10 Okej

Kay

Affärsresenär, Reste med husdjur
I asked for a quiet room but got the I70 side and it was quite noisy. Old fridge, one charger outlet didn’t work, room smelled like it might have been a smoking room, pool looked skanky, mattress was soft and lumpy. Evening clerk appeared in my room and asked for my credit card. I was not going to just hand it over, so had to dress and go back downstairs to scan the card again. Was very disappointed that I was not allowed to bring my sick cat back to the motel from MU vet clinic but he died that morning so was a moot point.
Bodde här 4 nätter i juni 2023
Svar från General Manager 13 juni 2023
Dear Kay,Please accept our condolences for the loss of your cat. We know that's always a very hard situation, and we are sorry you didn't have a better stay while you were going through that situation. Your feedback is appreciated and will be used to help us improve our offerings. We're grateful for your time and wish you safe travels.

8/10 Bra

Linda

Gillade: Renlighet och boendets skick och faciliteter
Staff was very grumpy!
Bodde här 1 natt i maj 2023
Svar från General Manager 30 maj 2023
Dear Linda,Thank you for taking a moment to share your constructive feedback. While we hope you liked our accommodations, we apologize you didn't receive the warm hospitality we're known for. Rest assured, we'll refocus on this area. Next time you're in town, we hope to have another chance to provide you with friendly service.

2/10 Väldigt dåligt

Jeff

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing
Bodde här 1 natt i maj 2023
Svar från General Manager 30 maj 2023
Dear Jeff,It is our mission to provide guests with an exceptional experience. Please let us know how we could've bettered your stay. Thank you for sharing.