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10 - Fantastiskt i betyg. 79 av 225 recensioner" "
10 - Fantastiskt
79
8 - Bra i betyg. 62 av 225 recensioner" "
8 - Bra
62
6 - Okej i betyg. 32 av 225 recensioner" "
6 - Okej
32
4 - Dåligt i betyg. 32 av 225 recensioner" "
4 - Dåligt
32
2 - Väldigt dåligt i betyg. 20 av 225 recensioner" "
2 - Väldigt dåligt
20
7,6/10
Renlighet
8,0/10
Personal och service
7,6/10
Bekvämligheter
7,6/10
Boendets skick och faciliteter
8,0/10
Hållbarhet
Recensioner
8/10 Bra
Melissa, Liberty Hill
17 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Melissa
Bodde här 1 natt i maj 2024
8/10 Bra
Danny C.
Reste med familj och småbarn, Reste med husdjur
12 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Danny C.
Bodde här 2 nätter i maj 2024
8/10 Bra
robin
12 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Spacious and always have refrigerator
robin
Bodde här 1 natt i maj 2024
2/10 Väldigt dåligt
Darren, Seattle
Affärsresenär
7 maj 2024
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I checked in late, put my stuff away and went to bed. After 30 minutes, I felt itching/biting so I turned on the lights. I found that the bed was infested with BEDBUGS! I had to grab my stuff and flee the room. The night clerk was
Nice enough to change my room, though it was a downgrade. I had to have everything decontaminated after the trip.
NOT ONE WORD of apology or any compensation from the management of the hotel. AVOID THIS HOTEL.
Darren
Bodde här 3 nätter i april 2024
6/10 Okej
June
Reste med familjen
30 apr. 2024
Gillade: Boendets skick och faciliteter
Staff was very pleasant, but couldn't get them to freshen up our room or bring more towels after asking 4 times!
June
Bodde här 4 nätter i april 2024
Svar från Staff 3 maj 2024
Thank you for your feedback.
10/10 Fantastiskt
Karen, West Haven
17 apr. 2024
Gillade: Renlighet
The hotel for the most part was great, unfortunately we onlynhad ice cold water to shower. Noone was at the front desk or answered the phone to help us.
Karen
Bodde här 1 natt i april 2024
Svar från Staff 3 maj 2024
Thank you for your feedback.
8/10 Bra
Corinne
7 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Corinne
Bodde här 1 natt i april 2024
Svar från Staff 3 maj 2024
Thank you for your feedback.
8/10 Bra
Janice, Fresno
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel to stay. However, the pillows were not that good. I had a hard time to sleep well all night.
Janice
Bodde här 1 natt i mars 2024
Svar från Staff 3 maj 2024
Thank you for your feedback.
10/10 Fantastiskt
Robert
Reste med familjen
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was within walking distance for dinning and entertainment
Robert
Bodde här 1 natt i mars 2024
Svar från Staff 3 maj 2024
Thank you for your feedback.
10/10 Fantastiskt
Jessica
Reste med familj och småbarn
30 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved staying at this hotel. We loved seeing the dogs and playing in the pool
Jessica
Bodde här 1 natt i mars 2024
Svar från Staff 3 maj 2024
Thank you for your feedback.
6/10 Okej
Colleen
Reste med familjen
24 mars 2024
Gillade inte: Renlighet
The bathroom was dirty. There was a car in the parking lot at 12:45 am with an alarm going off and it took the staff more than an hour to do anything about it. It made it impossible to sleep.
Colleen
Bodde här 1 natt i mars 2024
Svar från Staff 28 mars 2024
Thank you for your feedback.
2/10 Väldigt dåligt
Christian
23 mars 2024
Christian
Svar från Staff 28 mars 2024
Thank you for your feedback.
10/10 Fantastiskt
Lani
18 feb. 2024
Lani
Bodde här 3 nätter i februari 2024
Svar från Staff 28 mars 2024
Thank you for your feedback.
2/10 Väldigt dåligt
Emily
Reste med familj och småbarn
10 feb. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We made reservations 4 months ahead of time and arrived only to find that the hotel had overbooked and our reservation was moved to a different hotel. We were not notified ahead time!!! We then check in to the new hotel only to discover our two queen bed room was a one king bed. We were traveling with our kids so we needed two beds. Plus the two queen bed room was more expensive. I went to the front desk to let them know we needed a new room only to be told that THEY were booked up and that’s all they had to offer. Again we made our reservation 4 MONTHS ahead of time. They were able to provide a roll away bed. I then went to request additional towels since we were now in a room for 2 people only to be told they only had 2 towels left IN THE ENTIRE HOTEL!!! Remember this is NOT THE HOTEL we had reservations, we were moved to a different hotel without being told ahead of time, then we get a room with 1 bed when we reserved a room with 2 beds since we were traveling with our kids. Then this new hotel is overbooked and can’t provide the type of room we reserved, then when we request additional towels they only had 2 LEFT IN THE ENTIRE HOTEL!!! Our hallway had dirty washcloths on the floor and trash. This is one of the WORST experiences.
Emily
Bodde här 1 natt i februari 2024
Svar från Staff 11 mars 2024
Thank you for your feedback
10/10 Fantastiskt
Japhet
19 jan. 2024
Japhet
Bodde här 1 natt i januari 2024
Svar från Staff 11 mars 2024
Thank you for your feedback
10/10 Fantastiskt
Lisa
14 jan. 2024
Lisa
Bodde här 1 natt i januari 2024
Svar från Staff 11 mars 2024
Thank you for your feedback
10/10 Fantastiskt
leah
Reste med familjen
9 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
leah
Svar från Staff 10 jan. 2024
Thank you for your feedback.
6/10 Okej
Mark
Reste med familjen
23 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Website says FREE parking, it cost $12.
The website says nothing about the pet fee of $75.
Mark
Bodde här 1 natt i december 2023
Svar från Staff 10 jan. 2024
Thank you for your feedback.
10/10 Fantastiskt
DeAndre
Affärsresenär
11 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A1 Customer Service
The staff here was wonderful; Yvette in particular. Whether I was coming or going, I was always greeted with a warm hello and a smile. The room was clean and the hotel is located in the middle of everything.
DeAndre
Bodde här 2 nätter i oktober 2023
6/10 Okej
Joy
Reste i grupp
10 dec. 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fine for one night
They were busy and sold out so no early check in for us. The room was clean mostly but looking around, bathroom walls needed washed. Little things were in need of repair. It was fine for one night. Many sirens on the street.
Joy
Bodde här 1 natt i december 2023
4/10 Dåligt
Leslie
Reste med familjen
9 dec. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Check in was supposed to be 3 we couldn't check in till 6. Room was extremely hot when we got in it. They pnly had half a roll of toilet paper in room. No body wash in the container
Leslie
Bodde här 1 natt i december 2023
4/10 Dåligt
Crayton
27 nov. 2023
Gillade: Personal och service och bekvämligheter
Crayton
Bodde här 1 natt i november 2023
4/10 Dåligt
Michelle
Affärsresenär
19 nov. 2023
Gillade: Renlighet och bekvämligheter
Upon check in I was offered a room on the second floor that was dated and in need of repair. I then spoke with Dylan at the front desk, who should not speak to customers given his abrupt, condescending tone, about waiting until after 3pm when more rooms would be clean and ready, no problem. When I returned to the front desk at 6pm Maria quickly found a comfortable room on the 6th floor. I do like having the kitchen amenities and larger living space for a more home like feel after a long day from my business trip. The location was convenient and within walking distance to many things locally. The bathroom is clean, smaller but updated and could use a bit more water pressure. However, overall a comfortable stay for the price. Be aware they charge a daily parking fee that I was surprised by since the cars are not garaged and I don’t believe was disclosed on Expedia.
Michelle
Bodde här 3 nätter i november 2023
Svar från Staff 20 nov. 2023
Thank you for your feedback. Please know that any concerns you have noted will be promptly addressed. We appreciate your business and look forward to welcoming you back.
2/10 Väldigt dåligt
Tiffany
Reste i grupp, Reste med familjen
29 okt. 2023
Gillade: Renlighet
Gillade inte: Personal och service
Check in was at 3:00 and my room wasn’t ready u too 5:10. They also make you pay 13.00 to park . The breakfast was terrible and everything was dry. For the amount of money I was very disappointed . They did not try and compensate me for the 5:10 check in time.
Tiffany
Bodde här 1 natt i oktober 2023
Svar från Linda 8 nov. 2023
Thank you for your feedback. I am very sorry to hear that we were unable to meet your expectations. Please accept my sincerest apology. We hope you will forgive us and give us another chance to make it right.
10/10 Fantastiskt
Julie
Affärsresenär
27 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel with kitchenette.
Julie
Bodde här 1 natt i oktober 2023
Svar från Valerie Shannon 27 okt. 2023
Hello, thank you for the positive feedback.
10/10 Fantastiskt
Sergey
24 okt. 2023
Sergey
Bodde här 2 nätter i oktober 2023
Svar från Staff 15 nov. 2023
Thank you for your feedback.
10/10 Fantastiskt
Paulette
Affärsresenär
17 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Impressed
Check in was easy, room was spacious, parking was convenient. Centrally located. Would stay there again.
Paulette
Bodde här 1 natt i september 2023
Svar från Staff 22 okt. 2023
Thank you for your feedback.
10/10 Fantastiskt
raphael
28 aug. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok
raphael
Bodde här 6 nätter i augusti 2023
Svar från Staff 22 okt. 2023
Thank you for your feedback
10/10 Fantastiskt
Vanessa
25 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good in Columbia
Good Hotel we would stay again.
Vanessa
Bodde här 1 natt i augusti 2023
Svar från Staff 22 okt. 2023
Thank you for your feedback.
2/10 Väldigt dåligt
Dean
Reste med familjen
20 aug. 2023
Gillade inte: Bekvämligheter
Fire alarm went off in the middle of the night, and everyone had to be evacuated for no reason. Heard this was not the first time. Does it happen. Obviously this happens on a regular basis.
Dean
Bodde här 2 nätter i augusti 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review and comments. The alarm was set off intentionally by an individual who is vaping underneath a hallway smoke detector. We will catch him eventually. I apologize for this terrible inconvenience.
8/10 Bra
dawn
Reste med familjen
11 aug. 2023
Gillade: Renlighet och personal och service
Outdoor furniture was filthy!
dawn
Bodde här 4 nätter i augusti 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review and remarks
4/10 Dåligt
Cleo, Eleuthera Island Shores
Reste med familj och småbarn
6 aug. 2023
Gillade inte: Renlighet och boendets skick och faciliteter
Parking was fine. Lobby and entrance areas were maintained. Room has a convenient kitchenette. However exiting the elevator onto the room floor was horrible. Carpet smelled old, damp. Torn curtain dividing room, room were NOT cleaned after leaving & returning. Despite calling & advising the front desk. As a Hilton Honors member, I selected this property because of the brand hence, I could not believe the Hilton brand is associated with this type of poor upkept lack of basic cleaning services. Would not return....EVER!!!!
Cleo
Bodde här 4 nätter i juli 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review and remarks. The damage to the curtain is from the grab ring was. It is a defect in the design and we are working or a solution for it. Its basically a 2 " grommet with not enough material to attach it, so it gets pulled out. I will share the remarks with the team. Thank you
10/10 Fantastiskt
KISHA
Affärsresenär
26 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
KISHA
Bodde här 1 natt i juli 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review
8/10 Bra
susan
Reste med familjen
22 juli 2023
Gillade: Renlighet och personal och service
Pros: property and room well appointed, bed and sofa very comfortable, handicap friendly to include an accessible shower, most of the staff was very friendly, room clean and updated, breakfast a real plus!
Con: poor signage on property identifying hotel (there are two hotels in the same building and when coming in one direction of Pickens Street it will say ‘Hilton Garden Inn’ and in the other direction it will list ‘Hilton Garden Inn’ and above that on the roof it will have a sign for ‘Home2Suites’. No sign where the front entrance/parking is and the entrance is hidden from Pickens street with a wall around the parking lot. $13 dollars for parking when it was not listed on the property description when I booked! I was not able to call the property to inquire about a reservation/military discount etc the call went straight to a national number who quoted an outrageous price double what was online
susan
Bodde här 1 natt i juli 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review and comments. There are 5 total parking lots for both hotels so parking is always available. The 13 fee for parking is noted on the Expedia page #1, and then once you click on it, it takes you to the page and it indicates 13.00 on the right of the parking note. Where it gets lost is when the guests use different sites that link to Expedias, there are a lot, and they do not disclose it.
6/10 Okej
Elisa
Affärsresenär, Reste med familjen
21 juli 2023
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
while waiting for elevator a cockroach crawled towards the garbage , yuck. otherwise the room was nice, sort of new hotel. very roomie Home2go.
Elisa
Bodde här 2 nätter i juli 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review and remarks. Unfortunately, the Palmetto bug comes in with people . They fly so even with our extensive pest elimination program, they still join us.
6/10 Okej
Shanise
Affärsresenär
17 juli 2023
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Shanise
Bodde här 2 nätter i juli 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review
4/10 Dåligt
Colby
Affärsresenär
14 juli 2023
Random fire alarm went off in the middle of the night waking everyone. Shower not very clean. Alarm was set in my room randomly when I hadn’t touched the clock in my entire stay.
Colby
Bodde här 2 nätter i juli 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review and remarks.
6/10 Okej
Robert
28 juni 2023
Robert
Bodde här 2 nätter i juni 2023
Svar från Bill A GM 20 aug. 2023
Thank you for your review
10/10 Fantastiskt
Jaquar
Reste med familjen
1 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jaquar
Bodde här 7 nätter i maj 2023
Svar från Bill A GM 9 juni 2023
Thank you for your review and comments.
10/10 Fantastiskt
Leslie
Affärsresenär
26 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient
Beautiful property. Front desk staff was very attentive. No cleaning the whole time I was there. I just had to ask for clean towels and more shower products through out the week. The property was a very convenient spot for me and allowed me to walk to a lot of places.
Leslie
Bodde här 3 nätter i maj 2023
Svar från Bill A GM 9 juni 2023
Thank you for your review and comments.
6/10 Okej
Jodi
Reste med familjen
8 maj 2023
Gillade: Personal och service och rummets bekvämlighet
I made the reservation 8 months ago and 2 of our rooms were moved to the hilton garden inn side which turned out to be just fine but i was a bit annoyed at first. our room was a little rough, to be a newer hotel there were lots of poorly painted areas and grommet was missing on divider curtain; nothing that was a super big deal but the room seemed a bit tired.
Jodi
Bodde här 2 nätter i maj 2023
Svar från Bill A GM 9 juni 2023
Thank you for your review and comments.
6/10 Okej
John
Reste med sin partner
29 apr. 2023
Gillade: Renlighet och bekvämligheter
Modern / new property but on a busy and very noisy main road. Complimentary breakfast was a waste of time really - very poor quality. Not a hotel I would use again.
John
Bodde här 1 natt i april 2023
Svar från Bill A GM 9 juni 2023
Thank you for your review and comments. I am the new GM here and we are making those much needed improvements
4/10 Dåligt
Xavier
Reste med familjen
12 apr. 2023
Gillade: Renlighet
Gillade inte: Personal och service
The rooms bed sheets are terrible. The rooms and hall way smells. And not clean!
Xavier
Bodde här 4 nätter i april 2023
Svar från Bill A GM 9 juni 2023
Thank you for your review and comments.
10/10 Fantastiskt
Angela
Reste med familjen
8 apr. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk was extremely polite every time we saw them and very helpful. There was someone cleaning every time we entered the hotel.
Angela
Bodde här 2 nätter i april 2023
4/10 Dåligt
Cliff
Reste med familjen
3 apr. 2023
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Hilton is usually better
Having worked in the hotel industry, I understand that oversells happen, but usually it’s acknowledged and the property tries to make up for it. In this case, we had a two queen bed reserved, but were given one king. This left our daughter to sleep on the sofa. We were told there were no extra pillows and requested bedding never arrived. There was still trash in the trash can from the previous guest. Definitely not the Hilton standard, I’d say.
Cliff
Bodde här 1 natt i april 2023
10/10 Fantastiskt
Tanya
27 mars 2023
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very close to the U of SC campus! Clean hotel with pool, gym facilities, outdoor seating, complimentary breakfast, ping pong table, and ample parking (for a daily fee). Room was spacious, modern, and very clean. Soda City Market is just a few blocks.away! We will be back!
Tanya
Bodde här 3 nätter i mars 2023
6/10 Okej
Alyson
Reste med familjen
27 mars 2023
Gillade inte: Renlighet och personal och service
Convenient location but Not much else to offer
We checked in later on a Friday night but had called ahead to tell them we would be a late check-in. There was a line to check in when we arrived. They didn’t have envelopes for our room keys and we were not offered complimentary waters for our room, I had to ask for them. We tried to go to the bar for a bite to eat/drink right after we dropped our bags in the room and the bartender ignored us for a solid 5 minutes while he counted money and then was able to tell us the kitchen was closed and finishing up the last order and he was no longer serving. Once we were unpacking and getting settled into our room I noticed how dirty it was…hair on the bathroom floor, food remnants on the floors and in the fridge/freezer and everything was very dusty. We only had 3 towels and 3 wash cloths. There were no bath mat or hand towels and no soap to wash our hands with and when I tried to call to ask for these items I couldn’t get through to the front desk, it was busy. The beds were comfortable and the room was spacious but decor was dated. We checked out at 6:15 AM Sunday morning. I grabbed a cup of coffee on my way out and there was no creamer and when I asked the front desk person for some, he determined they were all out. The hotel is conveniently located but service and room condition were lacking. Overall this place gets 2 out of 5 stars and I would not stay here again unless I had to.
Alyson
Bodde här 2 nätter i mars 2023
8/10 Bra
Heather
27 mars 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I wish the breakfast ran later than 9:30am. And there wasn’t enough help at the desk. I waited a long time to be helped and then my room was t ready for several hours later.
Heather
Bodde här 2 nätter i mars 2023
8/10 Bra
Tom
Reste med familjen
27 mars 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room had a bit of wear and tear, the bathroom light stopped working on the last night of our trip. Locaiton is ideal relative to USC Campus, less ideal for visiting downtown and/or Five Points if you're walking. Hotel construciton seems incomplete at the moment but when finished would be a solid spot to stay if you're visitng USC.
Tom
Bodde här 2 nätter i mars 2023
2/10 Väldigt dåligt
Craig
Reste med familjen
27 mars 2023
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
Check in was delayed for 2 hours, rooms not ready, didnt get to my room until after 5pm. Air condition was broken,so they replaced it rather than give me a new room. New unit also broken. I spent two nights sleeping in an 80 degree room. No one at the hotel was helpful in resolving this issues. Unbelievable, never stay there again.