Dear John, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Columbus - Ohio State Fairgrounds. It's great to read that you were pleased with your stay, prompting your 4/5 score following your stay. Please be advised that the security deposit may take 7-14 business days to reflect on your account. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Autumn,Thank you for taking the time to tell us about your stay at the Red Roof Inn Columbus - Ohio State Fairgrounds. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor of the room and the possible mold you encountered. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not achieve that with your visit. Nevertheless, we appreciate your comments in regards to the hospitality of our staff. To ensure that a situation like yours doesn't happen again, your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof Management RediResponse Specialist

Hello Clinton, Thank you for taking a moment to complete our survey at the Red Roof Inn Columbus - Ohio State Fairgrounds. I was disheartened to see your stay resulted in a 1/5 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

Dear Rebecca, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS regarding the helpful staff. I do apologize for the lack of cleanliness you described, the condition of the outlets that you mentioned along with the other concerns highlighted. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Kirsten, The staff at the Red Roof Inn Columbus - Ohio State Fairgrounds and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Regina,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. It's so rewarding to hear that you had a great stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus - Ohio State Fairgrounds. We are delighted to see that you were pleased with our hotel and your stay, prompting your 5/5 score. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Jorge, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus - Ohio State Fairgrounds and I appreciate your 3/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. I'm having difficulty understanding the nature of your feedback. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Bradley, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Columbus - Ohio State Fairgrounds. The staff and I are happy to see that you had a good experience, prompting your 3/5 rating. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Nirmeen,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Columbus - Ohio State Fairgrounds with us. It was so rewarding to see that we earned your 5/5 score with our comfortable rooms, along with our easy check-in and check-out processes. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. As it pertains to the exterior being trashed, this may be taken into account.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Abby,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. We value you as our guest and welcome your 3/5score. At Red Roof we are happy to know that you were satisfied with your short term stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Abdullahi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Wesley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Aloysious, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Jorge, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Britney, I appreciate you sharing your feedback following your stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please feel free to reach out to your booking source in regards to your refund. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Bmotwin, I appreciate you sharing your feedback following your stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you highlighted along with the encounter you described with the staff. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Frank,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation highlighted with the tv stations along with the other concern mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist

Thank you so much, Asley, for posting a review of your stay at the Red Roof Inn Columbus - Ohio State Fairgrounds. It is so rewarding to read that you had a great encounter with with our staff, resulting in a 5/5 score. However, it upsets me to hear that the room was dark, lampshades were ripped, bathroom light didn't work and the TV speaker sounded like it was busted. I am sorry for your experience. I can assure you that I have brought your feedback to management s attention in an effort to ensure your concerns are addressed.On your next stay, Ashley, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Desiree,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I am glad to read that you found our customer service to be very nice and the rooms to be clean resulting in a 5/5 score.Thank you again for your kind words and it would be our pleasure for you to repeat your experience with us at Red Roof in the future. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Dorekay,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I am sorry that your experience did not meet your expectations due to the conditions of the toilet seat you mentioned, the lack of a coffee maker, the cleanliness of the heater not being to your standards, and the other highlighted issues. Based on investigations conducted, I realized that you had reserved one of our Deluxe 2 Full Bedded rooms. In the future, should you require an in-room coffee, I would recommend that you book one of our Superior King rooms. I have shared your comments with management to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Thank you, Richard, for telling us about your stay at the Red Roof Inn COLUMBUS - OHIO STATE FAIRGROUNDS. You indicated that the cleanliness of our hotel was not being up to your standards, you were unaware of a deposit prior to arrival, and the other concerns that dampened your experience. Please accept our apologies for the impact these issues had on your stay. At Red Roof, it is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. In the future, please feel free to book with us directly through our General Reservations department.We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Hello Richard,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Rachel,I appreciate you sharing your feedback following your stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I was saddened to read that your stay fell short of your expectations due to the pests you reported and the other highlighted concern. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. Thank you again for sharing your concerns and we wish you all the best in your future travels. Sincerely,SharmaRed Roof Management RediResponse Specialist

Dear Martin,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. It's good to hear that you found our hotel to be clean. However, I am sorry the upkeep was not being up to your standards.Thank you again for your review and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Dear Amanda, Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I am sorry that your experience was less than ideal due to the unpleasant smell you indicated and the room being barely furnished. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Richard, We at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS appreciate your scoring of 3/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Francis, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Kiara,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Sandra,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the issue you had with not being able to check in due to some issue that had occurred. We sincerely apologize for any inconvenience caused. We will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Susanne,Thank you for taking a moment to rate your experience with us. The staff at the Red Roof Inn Columbus - Ohio State Fairgrounds and I appreciate your positive 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Valued Guest, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Columbus - Ohio State Fairgrounds. The situation you described regarding your interaction with our front office staff, the odor of the room not being to your liking and the possible mold in the bathtub is truly regrettable. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed yours was less than satisfactory. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we wish you all the best in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Dave,Thank you for your review following your stay at Red Roof Inn Columbus - Ohio State Fairgrounds. You indicated that a card was requested for a deposit. I apologize for this mat impacted your experience. It is important to note that deposit charges are standard within the industry, so most of the Red Roof brand requires a deposit payment via card. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Devorine RediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus - Ohio State Fairgrounds, Meesun. I am sorry that your experience did not meet your expectations. You stated that the subpar cleanliness and the unwelcome odor described hindered your stay. As such, Red Roof would like to apologize for your poor experience.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Very truly yours,XaoRediResponse Specialist

Hello Purna,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus - Ohio State Fairgrounds and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediResponse Specialist

Estimado Brenin,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. Agradecemos sinceramente sus comentarios y nos alegra saber que tuvo una excelente experiencia con nosotros, lo que provocó su puntaje de 5/5 después de su estadía. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal, ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Tenga en cuenta que lo valoramos como nuestro invitado y apreciamos su negocio.Gracias de nuevo por publicar tu reseña. Espero que regrese a nuestro hotel, o a cualquiera de nuestras otras ubicaciones de marca, en el futuro.Atentamente,Kamaria RediResponse Specialist

Hello Scott, Thank you for being our guest. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann RediResponse Specialist

Hello Erin,Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding the uncleanliness of the hotel, an odor in your room and you having a bad experience with our front desk staff are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Hello Caitlyn, The staff at the Red Roof Inn Columbus - Ohio State Fairgrounds and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRediResponse Specialist

Thank you for sharing your feedback with us, Sarika. The team at the Red Roof Inn Columbus - Ohio State Fairgrounds was pleased to know that you were fond of the property's cleanliness. However, you made mention of the broken toilet top and the listed insect. We work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In an effort to address your concerns, I have shared your comments with the property.Guest feedback, like yours, aids in our growth, so Red Roof would like to extend its thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist

Dear Kathleen,Thank you for taking the time to tell us about your stay at the Red Roof Inn Columbus - Ohio State Fairgrounds. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. The situation you described regarding the lack of cleanliness, the condition of the room not meeting your expectations, the safety of the neighborhood not to your liking and the other concerns you listed is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Julie. Myself and the staff at the Red Roof Inn Columbus - Ohio State Fairgrounds were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle RediResponse Specialist

Dear Beverland. I was truly dishearten to read your stay wit us at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS was less than ideal. Our apologies for the uncleanliness you highlighted, the faulty toilet, the lack of an elevator along with other listed concerns. Its saddening to know we failed to provide you with the best possible experience. Your feedback will be used as encouragement in an effort to be better.Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Gary,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Columbus - Ohio State Fairgrounds. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you re comfortable. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Tianna RediResponse Specialist

Hello Aliviya,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. I am glad to hear that we're your choice hotel, you found our price and front desk service to be great, your room to be clean, and you will continue to visit our location prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Ruth,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS. We appreciate your 3/5 rating. It's great to hear that you were pleased with our beds. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Hello Pedro,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - OHIO STATE FAIRGROUNDS and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist