Hotell nära Comerica Bank Tower

“Beautiful property with the most attentive staff.”

“It was verry dificult to park the car when you not have a frontdesk and no were to put the car when you fix the practical things. I don´t like hotels without peopele to talk to also when you have other language in the bottom and not understanding everything. it´s was also verry difficult to understand which elevator system to use for parking and guest floor.”

“It’s one of those properties that doesn’t try to impress you—it just is impressive from the moment you step out of the car. Valet sets the tone immediately: seamless, polished, and fast without feeling rushed. Check-in is handled like they’ve already anticipated your arrival, not like they’re reacting to it. That matters in a hotel at this level. The room quality is exactly what you’d expect from a flagship Ritz property in Uptown Dallas—quiet, heavy on comfort, and designed for actual rest...

“They had missed cleaning the room enough, after someone had probably puked. I showed a photo at the reception, and they only said ”sorry about that”, and there were no compensation whatsoever. They also called us to say that we had unpaid bills, just so we ”knew”, before checking out. It was 8 USD, they had not been able to charge. I called Amex to check, and they could see that they had tried, but it was not Amex who denied using the card, but Hyatts terminal according to Amex. Really...

“Excelente personal”

“Would not stay again. The windows and walls must be thin. There are lots of bars around this property but the music vibrates the whole hotel. Don’t expect to get any rest here. Starts at 9 stops about 230 but then police cars everywhere with sirens on trying to get people to disburse . Completely insane that those places are ruining this great hotel.”

“Great pool and cool rooms”

“Dirty room, bed was not made, dirty towels. Front staff could not provide a functional key for my room. Never provided any key for my stay. Do not recommend.”

“Valet/doorman made are stay great. He was polite, knowledgeable and funny”

“Loved the pool party!”

“Frukosten ingick inte, ganska dyrt”

“.”

“Great property , good gym , and nice staff .”

“Overall good hotel but not top class service. Not clear instructions at the front desk, didn’t tell us where to go, where our room was and what to expect, we had cleaner/handyman knocking 5 times at the door starting 8.30am the same day we were checking out. Other than that, beautiful hotel and location and clean place. ”