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Recensioner av Comwell Copenhagen Portside Dolce by Wyndham

4 out of 5
Comwell Copenhagen Portside Dolce by Wyndham
Alexandriagade 1, Copenhagen, Hovedstaden

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 1645 av 2862 recensioner" "
8 - Bra i betyg. 822 av 2862 recensioner" "
6 - Okej i betyg. 227 av 2862 recensioner" "
4 - Dåligt i betyg. 84 av 2862 recensioner" "
2 - Väldigt dåligt i betyg. 84 av 2862 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Emma

Bodde här 2 nätter i januari 2024
Svar från Sannah 3 feb. 2024
Dear Emma,Thank you for taking the time to rate our product/service. We value all feedback, positive or negative, as it helps us improve and better cater to our customers' needs.We noticed you rated us a 2 out of 10, but unfortunately, without specific comments or details, it's challenging for us to address your concerns or understand what aspects of our offering fell short of your expectations.We genuinely care about our customers' experiences, and we would greatly appreciate it if you could provide us with more information about your experience. This will enable us to investigate the matter further and take any necessary corrective actions.Please feel free to reach out to us directly with any additional feedback or concerns you may have. Your satisfaction is our top priority, and we are committed to ensuring that your next experience with us exceeds your expectations.Thank you once again for your feedback, and we look forward to hearing from you soon.Best regards,Sannah, Front deskComwell Copenhagen Portside

10/10 Fantastiskt

Odd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helg i Köpenhamn
Bott här flera gånger. Mycket bra överlag. Trevlig personal och fantastisk frukost. Vi kommer tillbaka!!
Bodde här 2 nätter i januari 2024
Svar från Sannah 29 jan. 2024
Dear Odd,Thank you for being a repeat guest at our establishment! We are thrilled to hear that you have stayed with us several times and that your overall experience has been very good. Our team is genuinely grateful for your kind words about our staff - it's always our goal to provide friendly and helpful service.We're particularly delighted that you found our breakfast fantastic! Our culinary team works hard to create a memorable dining experience, and it's rewarding to know it has left a positive impression on you.Your loyalty means a lot to us, and we look forward to welcoming you back again. If there's anything specific you enjoy or anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Safe travels until we have the pleasure of hosting you again!Yours Sincerely,Sannah, Front deskComwell Copenhagen Portside

10/10 Fantastiskt

Linda

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sannah 29 jan. 2024
Dear Linda,Thank you for the perfect 10/10 rating! We're thrilled to know your experience was exceptional. It's always our goal to exceed expectations, and we look forward to providing you with more memorable stays in the future.Have a wonderful time until then!Yours Sincerely,Sannah, Front deskComwell Copenhagen Portside

8/10 Bra

Annika

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Typ konferenshotell. Fräscht och opersonligt.
Bodde här 5 nätter i januari 2024
Svar från Cathrine 28 jan. 2024
Kære AnnikaTak for besøget og for at du har taget dig til at give os denne tilbagemelding. Jeg er ked af at høre du finder hotellet upersonligt. Det er absolut ikke vores ønske, så jeg er glad for at du fortæller os det, så vi kan arbejde endnu mere på det i fremtiden. Det er glæder mig dog at se du stadig også har kunne nyde opholdet og jeg håber vi får muligheden for at byde dig velkommen igen en anden gang.Med venlig hilsenCathrine, ReceptionenComwell Copenhagen Portside Dolce by Wyndham

8/10 Bra

Håkan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Merce 21 jan. 2024
Dear Håkan,Thank you for taking the time rating us.We are thrilled to see that almost all our facilities met your expectations and that you have enjoyed your stay at Portside.Do not hesitate contacting us directly, if you want to add anything that could be improved.Thank you for this time Håkan, and we hope to welcome you back in the near future!Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

8/10 Bra

David

Bodde här 1 natt i januari 2024
Svar från Merce 21 jan. 2024
Dear David,Thank you for rating us.It means a lot to us to see that almost everything met your expectations and that you have enjoyed your stay.If you want to add anything that could be improved, you are more than welcome to contact us directly.We hope to welcome you back shortly and we thank you for this time.Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Fantastiskt

Gabriel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel in a cool area
The hotel itself was nice! Close to the metro and ferry in a new area in Copenhagen. The rooms was nice and the staff was friendly. The parking garage in the basement of the hotel but is operated by another company. And they don’t seem to care about the hotel guests, just money. It was very pricy, seems to be cheaper options in the area. All signs were in danish so a bit confusing for international guests. We saw another guest who got a very pricy ticket even though he had a receipt displayed in the dashboard. Turned out he had put one number wrong and got a 850 DKK ticket, even though he had paid over 500 for the parking.
Bodde här 1 natt i december 2023
Svar från Merce 9 jan. 2024
Dear Gabriel,Thank you so much for taking the time giving us a review.It means a lot to us to see that you have enjoyed your stay with us and that almost everything was to your liking.As you said, the parking is owned by a company called EuroPark, who we have a partnership with, so we can help the guests to register and pay through us.It is true that in our area there is another parking house that costs 150 DKK per 24h (Orient Plads), which is cheaper than the rate in the basement of the hotel (195 DKK / 24h).However, the signs in the basement are written in both Danish and English (just smaller letters in English below the sings). We also added extra signs in English for our international guests next to the doors to get in the hotel.We want to thank you for this time and we hope to welcome you back in the near future! Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Fantastiskt

Charlotte

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Daniela 25 dec. 2023
Kære Charlotte,Tak for besøget and feedback.Din mening betyder meget for os.Vi er glade for at høre, at du havde en skøn oplevelse under dit ophold. Vi stræber efter at give vores gæster enestående service, komfortabel indkvartering og et mindeværdigt ophold. Tak for din feedback, og vi håber at byde dig velkommen tilbage i fremtiden. Med venlig hilsen Daniela, Reception Comwell Copenhagen Portside

10/10 Fantastiskt

Linda

Bodde här 1 natt i oktober 2023
Svar från Judy 13 okt. 2023
Dear Linda, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you have enjoyed your stay and that everything has met your expectations, and we are looking forward to many more visits from you in the future! Sincerely, Judy, Front Desk

8/10 Bra

Desen

Bodde här 4 nätter i september 2023
Svar från Merce 3 okt. 2023
Dear Desen,Thank you for staying with us and for taking the time giving us a review.It means a lot to us to see that you had a pleasant stay at Portside.Thank you for this time and we hope to welcome you in the near future! :)We wish you a lovely day Desen!Kind regards,Merce, receptionComwell Copenhagen Portside Dolce by Wyndham

8/10 Bra

Örjan

Bodde här 1 natt i september 2023
Svar från Judy 6 sep. 2023
Dear Örjan, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you have enjoyed your stay. Please let us know if there is anything we can do to make your stay perfect. We are looking forward to many more visits from you in the future! Sincerely, Judy, Front Desk

8/10 Bra

Niclas

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 3 nätter i juli 2023
Svar från Cathy, Front Desk 30 juli 2023
Dear Niclas, Thank you for your visit and thank you for taking the time to give us a review. We constantly strive to improve our service, and your opinion helps us to optimize it. We therefore appreciate it and are happy to see that you have enjoyed your stay. We value your rating, and we hope that we will have the opportunity to welcome you again! We thank you for this time, and you are always welcome to write to us in case we can assist you unto your next trip to Comwell. Have a nice day. Yours sincerely, Comwell Copenhagen Portside Dolce by Wyndham

4/10 Dåligt

Christina

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
För dyrt!
Priset satte en hög förväntan på service men tyvärr va servicen inte bra; ej tillmätesgående, svårt att få information, detta förtog upplevelsen. Att det är hög standard på renlighet är givet med ett så nytt hotell.
Bodde här 1 natt i juli 2023
Svar från Cathy, Front Desk 29 juli 2023
Dear Christina, Thank you for your visit and thank you for taking the time to give us a review. We constantly strive to improve our service, and your opinion helps to optimize it. We therefore appreciate it, but are incredibly sad to hear that the facilities did not suit you. it saddens us to hear you experienced a less than ideal service. If the front desk staff was unfriendly, please accept my apologies. We doubt that was their intention, but we can see how that would have made you feel uneasy nevertheless. Thank you for this time, and you are always welcome to write to us in case we can assist you unto your next trip to Comwell. Have a nice day Yours sincerely, Comwell Copenhagen Portside Dolce by Wyndham

10/10 Fantastiskt

Annika

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Michael 20 juli 2023
Tak for at besøge os og for at tage dig tid til at give os en bedømmelse efterfølgendeMed venlig hilsen,Michael, ReceptionComwell Copenhagen Portside

8/10 Bra

Daniel

Bodde här 1 natt i juli 2023
Svar från Florentina 20 juli 2023
Dear Daniel, Thank you for your visit and thank you for taking the time to answer our questionnaire/give us a review. We constantly strive to improve our service, and your opinion helps us to optimize it. We therefore appreciate it and are happy to see that you have enjoyed your stay. We value your rating, and we hope that we will have the opportunity to welcome you again! We thank you for this time, and you are always welcome to write to us in case we can assist you unto your next trip to Comwell. Have a nice day. Yours sincerely, Reception Comwell Copenhagen Portside Dolce by Wyndham

10/10 Fantastiskt

Simon

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Florentina 20 juli 2023
Dear Simon Thank you for your visit and thank you for taking the time to answer our questionnaire and give us a review. We constantly strive to improve our service, and your opinion helps us to optimize it. We therefore appreciate it and are happy to see that you have enjoyed your stay. We value your rating, and we hope that we will have the opportunity to welcome you again! We thank you for this time, and you are always welcome to write to us in case we can assist you unto your next trip to Comwell. Best Regards Comwell Copenhagen Portside Dolce by Wyndham

10/10 Fantastiskt

Renate

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Dubraska 12 juli 2023
Dear Renate Thank you so much for the fantastic rating!We hope to see you again in the near future. Please do not hesitate to send us a message if you are in the area.

6/10 Okej

Peo

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Yahye 11 juli 2023
Hi Peo,We are sorry to hear that you stay did not meet your expectations,We hope the next time you visit we can give you the stay you deserve.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Dubraska 30 maj 2023
Dear RichardThank you for the generous and kind rating.We hope to see you again in the futur!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fint hotell men tråkigt område (byggarbetsplats).
Bodde här 1 natt i maj 2023
Svar från Yahye 15 maj 2023
Hi Sir/Madame,Thank you so much for your review and taking your time to give us feedback,We hope to bid you welcome again!

8/10 Bra

Lisbeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend i Köpenhamn
Relativt nytt hotell i område under utveckling. Bra frukostbuffe, men mycket folk under helgen. Rummen bra med sköna sängar. Nära T-banan och färja till bl a Nyhavn. Ca 10 min med T-banan till city.
Bodde här 1 natt i maj 2023
Svar från Arif 14 maj 2023
Kære LisbethTak fordi at du har taget dig tid til at besvare dette spørgeskema.Jeg er glad for at du valgte et ophold på Portside, og hvor er det dejligt at alting mødte dine forventninger. Tak for alle dine søde kommenter om hotellet. Jeg skal videresende dem til mine kollegaer. Jeg håber at vi får lov til at byde dig velkommen snart igen, og ønsker dig en dejlig dag. Med venlig hilsenArif, Receptionen

8/10 Bra

Bo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Sannah 13 apr. 2023
Dear Bo,Thank you for taking the time to leave us a rating after you recent stay.It is great to see that almost everything lived up to your expectations during your stay and that you had a great experience with us. If you have any further comments on how we can make your next stay even better, please do not hesitate contacting us.We look forward to welcoming you again in the near future.Have a wonderful day.Yours sincerely,Sannah, Front deskComwell Copenhagen Portside

10/10 Fantastiskt

Flemming

Bodde här 1 natt i mars 2023
Svar från Dib 28 mars 2023
Dear Flemmingthank you for taking the time to make this review. It is fantastic to read that everything met your expectations doing your time here at Portside. We truly appreciate your honest opinion. I hope that we get an opportunity to welcome you back soon. Best regards Dib, Reception

10/10 Fantastiskt

Ralf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Daniela 13 mars 2023
Dear Ralf, Thank you for your stay and for taking the time to write us a review. We really appreciate your opinion, because that make us become better. We are happy to know that you had a good experience visiting our hotel. We are looking forward to welcoming you again in the future. Kind regards Daniela, Reception Comwell Copenhagen Portside

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Comwell Copenhagen Portside 20 feb. 2023
Dear FrederikThank you for your visit and for taking the time to write us this review.Its our highest priority that our guests leave us satisfied and well rested. so we are very happy to hear that you have had a nice stay with us. We are always looking to optimize our services and facilities and with your feedback we are able to do even better. So thank you very much for your response regarding the xxx, we will take it to heart and include it when optimizing our procedures. We hope to be able to welcome you back soon.Have a great day!Kind regardsAstrid, ReceptionComwell Copenhagen Portside

8/10 Bra

Annika

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nytt hotell i ofärdigt Nordhavn
Nytt hotell i område som genomgår stora byggprojekt. Metrostationen ligger nära. För att komma till de färdiga och trevligare delarna av Nordhavn så behöver man gå ca 10 minuter genom byggarbetsplatser. Hotellet är fräscht. Bra frukost men dyr (hade varit trevligt om det varit möjligt att få det inkluderat i priset från början när man bokar på hotels.com för annars blir man snål och köper något enklare på mataffärerna i närheten). Ingen trappa, bara hiss...
Bodde här 5 nätter i januari 2023
Svar från Daniela 31 jan. 2023
Dear Annika, Thank you for your visit and thank you for the time you spend to leave us a review.The opinion of our guests matters a lot to us, so we can provide the best service. We are happy to know that you stayed satisfied with our location and breakfast. We hope to welcome you again soon.Have a great day!Kind regards, Daniela, ReceptionComwell Copenhagen Portside

6/10 Okej

Per

Bodde här 2 nätter i januari 2023
Svar från Emma 13 jan. 2023
Kære PerTak for dit besøg og for at tage dig tid til at svare på vores spørgeskema, det betyder meget for os.Jeg er glad for at se at du har haft et dejligt ophold hos os, og at du har været tilfreds hele vejen rundt. Jeg håber vi får mulighed for at byde dig velkommen igen en anden gang, og ønsker dig en rigtig god dag. Med venlig hilsenEmma, Receptionen

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Norbert 2 jan. 2023
Hey, MikaelThank you for your visit and for taking your time to reply to our questionnaire, this means a lot to us.I am happy to see that you have enjoyed your stay with us. I hope to welcome you back to the hotel again soon, and wish you a very pleasant day. Kind regardsNorbert, receptionComwell Copenhagen Portside

8/10 Bra

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022
Svar från Emma 29 dec. 2022
Kære Per Tak for dit besøg og for at tage dig tid til at svare på vores spørgeskema, det betyder meget for os.Jeg er glad for at se at du har haft et dejligt ophold hos os, og at du har været tilfreds hele vejen rundt. Jeg håber vi får mulighed for at byde dig velkommen igen en anden gang, og ønsker dig en rigtig god dag. Med venlig hilsenEmma, ReceptionenComwell Copenhagen Portside

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Judy 4 dec. 2022
Dear Peter, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you enjoyed your stay and we are looking forward to many more from you in the future! Sincerely, Judy, Front Desk

10/10 Fantastiskt

Henrik

Bodde här 1 natt i december 2022
Svar från Judy 4 dec. 2022
Dear Henrik, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you enjoyed your stay and we are looking forward to many more from you in the future! Sincerely, Judy, Front Desk

6/10 Okej

Tommy

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 2 nätter i november 2022
Svar från Judy 24 nov. 2022
Dear Tommy, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad that you mostly enjoyed your stay, please let us know how we can make it up for you, don't hesitate to contact us and we are looking forward to many more from you in the future! Sincerely, Judy, Front Desk

8/10 Bra

Claes

Bodde här 2 nätter i november 2022

10/10 Fantastiskt

Heléne

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2022
Svar från Judy 18 nov. 2022
Dear Helene, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad that you enjoyed your stay and we are looking forward to many more from you in the future! Sincerely, Judy, Front Desk

10/10 Fantastiskt

Elisabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel & fabolous staff
Beautiful hotel with exceptional staff in a location a little off. Good value for money though. Excellent access to working space in the lobby was a nice bonus.
Bodde här 1 natt i september 2022
Svar från Judy 6 sep. 2022
Dear Elisabeth, Thank you very much for your review. We are very happy that you choose to stay with us and appreciate your honesty regarding your stay as we are always looking to better our services to meet the expectations of our guest the best way possible. We hope to see you again!Kind regards, JudyComwell Copenhagen Portside

8/10 Bra

Marina

Bodde här 1 natt i augusti 2022
Svar från Arif 30 aug. 2022
Dear Marina,Thank you very much for your high rating on our service standard. It means a lot to us. We hope to welcome you back in near future. Kind regardsArif

8/10 Bra

Johan

Bodde här 1 natt i augusti 2022
Svar från Judy 16 aug. 2022
Thank you for your feedback, we always strive to make your stay enjoyable! Sincerely yours, Judy, Front Desk

10/10 Fantastiskt

Kristofer

Bodde här 1 natt i juli 2022
Svar från Sannah 2 aug. 2022
Dear Kristofer, Thank you for reviewing us after your recent stay. Your experience is helping us optimize our hotel. Our biggest priority is to leave all our guests happy and satisfied. I am therefore extremely glad that everything lived up to your expectations. Thank you for visiting us this time. We look forward to welcoming you again in the near future and wish you a great day. Yours sincerely, Sannah Comwell Copenhagen Portside.

10/10 Fantastiskt

Mikael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell med bra läge, vi ses snart igen
Fantastisk frukost trevligt rum bra med Metro precis bredvid. Dyr parkering dock som är i privat regi.
Bodde här 2 nätter i juli 2022
Svar från Magnus 20 juli 2022
Kære Mikael, Tak for din anmeldelse. Dejligt i nød vores morgenmad! Den har fået det økologiske bronze mærke, da vi bruger delvist økologiske og lokale råvare. Metroen er næsten lige foran vores hoveddør, og den kan let tage dig ind til byen. Parkeringen i kælderen koster DKK 150 for 24 timer, og bliver drevet af et separat firma. Hav en god dag. Med venlig hilsen Magnus Receptionen

10/10 Fantastiskt

Jens

Bodde här 1 natt i juli 2022
Svar från Norbert 21 juli 2022
Hey, Jens Thank you for taking the time to post a review of our Hotel. We are so happy to hear that you enjoyed your time at Comwell Hotel Portside. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

4/10 Dåligt

Bo Fredrik Widoff

Bodde här 1 natt i juli 2022
Svar från Norbert 21 juli 2022
Hey, Frederik Thank you for taking the time to provide valuable feedback about our Hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us ,to discuss your experience further.

10/10 Fantastiskt

Sven-Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Esther 22 juli 2022
Kære Sven-Anders, Mange tak for dit besøg og for at give os denne fine anmeldelse. Jeg er glad for at se at du har nydt dit ophold hos os, og været tilfreds stort set hele vejen rundt. Jeg håber vi får mulighed for at byde dig velkommen igen en anden gang, og ønsker dig en rigtig god dag. Med venlig hilsen Esther, receptionen Comwell Copenhagen Portside

10/10 Fantastiskt

Hakim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Esther 22 juli 2022
Dear Hakim, Thank you for your visit and for taking your time to reply to our questionnaire. I am very glad to see that you have enjoyed your stay with us, and have been satisfied with everything. I hope to welcome you back again another time and wish you a pleasant day. Kind regards Esther, reception Comwell Copenhagen Portside

10/10 Fantastiskt

Viktoria

Bodde här 1 natt i juli 2022
Svar från Norbert 21 juli 2022
Hey, Viktoria Thank you for sharing a review of your recent experience. Our team here at Comwell Hotel Portside is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Snabb och smidigt incheckning. Extra trevligt bemötande från personalen. Väldig hög standard på allt.
Bodde här 1 natt i juni 2022
Svar från Esther 22 juli 2022
Dear Guest, Thank you for your visit and for taking your time to reply to out questionnaire. I am glad to see that you enjoyed your stay with us, and that you have been satisfied with everything. We are very pleased to read your kind comments - thank you for your feedback! I hope to welcome you back again another time, and wish you a pleasant day. Kind regards Esther, reception Comwell Copenhagen Portside

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Trevlig Köpenhamnsvistelse
Bra hotel bra läge nära till både Metron och båtar tvärs över vattnat. Städningen fungerade inte, ingen städning mellan de båda nätterna. Bra frukost trevliga gemensamma utrymmen i lobbyn. Enkel in och utcheckning.
Bodde här 2 nätter i juni 2022
Svar från Esther 22 juli 2022
Kære Gæst, Mange tak for jeres besøg og for at give os denne fine anmeldelse. Jeg er glad for at se at i har nydt jeres ophold hos os, og været tilfreds stort set hele vejen rundt. Tak for de flotte kommentarer - dem sætter vi stor pris på! Jeg vil sørge for at gå videre med dine kommentarer med hensyn til rengøringen, så vi kan finde ud af hvad der er gået galt. Jeg beklager mange gange at i ikke har fået jeres rengøring. Jeg håber vi får mulighed for at byde jer velkommen igen en anden gang, og ønsker dig en rigtig god dag. Med venlig hilsen Esther, receptionen Comwell Copenhagen Portside

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Sannah 31 maj 2022
Dear Guest, Thank you for your recent stay and for taking the time to leave us a review. Our biggest priority is to leave all our guest happy and satisfied, and i am therefore happy to see that you enjoyed your stay. Thank you for this time. We look forward to welcoming you again soon and wish you a lovely day. Yours sincerely, Sannah Comwell Copenhagen Portside

8/10 Bra

Cajsa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Överlag en väldigt bra vistelse, dock var de små saker som saknades… En dörr till toaletten hade varit skönt, så man slipper höra det ena och andra. Ett skohorn hade varit användbart och en ”stör ej -skylt”. Annars en toppen vistelse! Bubblet till frukost var ett extra plus!
Bodde här 1 natt i maj 2022
Svar från Catherine, Front Desk 21 maj 2022
Dear Cajsa, Thank you for your visit and thank you for taking the time to give us a review. We constantly strive to improve, and your opinion helps us to optimize the experience for our guests, we therefore appreciate that you wanted to share your honest opinion with us! One of our biggest priorities is that our guests leave us happy and satisfied, we are therefore incredibly happy to hear that you had an overall good stay with us. We have doors - it's just sliding door. as well as "Dont Disturb" cards you can put on the door :) We appreciate your high rating of us, and we hope that we will have the opportunity to welcome you again! Thank you for this time, Cajsa. Have a nice day, Yours sincerely Comwell Copenhagen Portside

6/10 Okej

Kristen

Bodde här 1 natt i maj 2022
Svar från Sannah 5 maj 2022
Dear Kristen, Thank you for taking the time to give us a review and for staying with us. We appreciate your honest opinion and comments so we can optimize our hotel. Our biggest goal is for all our guest to leave and happy and satisfied. I am therefore sad to see that your stay did not live up to your expectations. If you have any comments on how to make your next stay a 10/10, please do not hesitate contacting us. We look forward to seeing you again soon and wish you a great evening. Yours sincerely, Sannah Comwell Copenhagen Portside

4/10 Dåligt

Joachim

Bodde här 1 natt i april 2022
Svar från Sannah 3 maj 2022
Dear Joachim, Thank you for staying with us and for taking the time to leave us a review. Your honest opinion helps us improving our new hotel. Our priority is that all our guests leaves us happy and satisfied. I am therefore sad to see that your stay did not live up to all your expectations. If you have any feedback or comments on how we can improve your next stay, please do not hesitate contacting us. We wish you a great day and look forward to seeing you again in the near future. Yours sincerely, Sannah Comwell Copenhagen Portside