Dear Catharina,Thank you for taking the time to share your feedback and for choosing to stay with us. We're pleased to see you had a positive experience.Your satisfaction is important to us, and we would love to hear more about your stay. If there are specific areas where we excelled or aspects that we can enhance to earn that extra point in the future, please feel free to share your insights.We appreciate your valuable feedback, and it will certainly help us in our continuous efforts to provide the best possible experience for our guests. We look forward to the opportunity to welcome you back and strive for that perfect 5 in the future.Warm regards,

Dear Jonas,Thank you for taking the time to share your feedback, and we're grateful for your rating of 4 out of 5. We're glad to know that your experience with us was positive overall.If there are specific areas where we can improve and earn that extra point for your next visit, please feel free to share more details. Your insights are invaluable, and we are committed to enhancing our services based on guest feedback.We appreciate your choosing our hotel, and we look forward to the opportunity to host you again for an even more exceptional stay.Warm regards,

Dear Helen,Thank you for your business, and an extra thank you for taking the time to let us know how your stay went :)We are delighted to hear that you had an awesome stay with us, and look forward to having you back as guest.Till then, have a wonderful day!Kind regards,

Dear Åse,Thank you for your business. We are sorry to hear that your experience wasn't up to our usual high standards.Guest feedback is very important to us, so if you have the time to write us a few lines, we'd love to hear what we could improve on.Kind regards,

Dear Cecilia, Thank you for taking your time to evaluate your stay. We are pleased to hear that you had a good time during your stay with us and I hope we will see you again soon. Best regards

Dear Medina Thank you for your review. I'm happy to hear that you enjoyed you stay with us and I hope you will visit us again. Have a pleasant day Kind regards

Dear Layla, We appreciate that you've taken your time to give us a rating. I'm sorry to see that it looks like you weren't completely satisfied. We always strive to get better and the best way to know what needs to be improved is through our guests, so if you have any comments regarding your given score of Mercur Hotel then please don't hesitate to tell us. Have a nice day. Kind regards Nanna, Front desk

Dear Ida, We sincerely appreciate when our guests take the time to review us. You describe a dissatisfaction with the cleaning of your room, we are very sorry to hear about this. We would have liked the possibility to rectify it directly during the stay, but hope that you still enjoyed your stay with us. We hope that you will give us a second chance to prove how great we can be, welcome back.

Dear Marcus Thank you for your review. It is wonderful to hear that you had a perfect stay with us and I hope you will visit us again. Have a pleasant day Kind regards

Godaften og mange tak for din anmeldelse, det er altid rart når vores gæster har haft en god oplevelse! Mht. badrum, så har vi spritnye badeværelser i vores Double deluxe eller Deluxe family room, hvis du skulle få lyst til at besøge os igen! Med venlig hilsen Marcel

Dear Leif, Thank you many, many times for booking with Mercur hotel, we love when our guests have a positive experience. We would love to have you back at the hotel sometime!

Kære Juan. Tak for din feedback, man bliver altid glad når vores gæster er glade, så det er dejligt at hører at du nød dit ophold. Forhåbentlig på gensyn! Med venlig hilsen Marcel

Kære Eva. Mange tak for din fine bedømmelse, vi er glade for du har nydt dit ophold! Det er nemlig dejlig tæt på det hele. Vi glæder os til at se dig en anden gang. Med venlig hilsen Marcel

Dear Ingvar. Thank you so much for your review. we are always happy when our guests are satisfiyed. We hope to se you again in the future! Kind Regards Marcel

Kære Martin Tak for din fine reviews Vi er ked af og hører du havde lidt besværligt med brusehovedet, vi har bedt vores tekniker til at kigge på det vi håber du får en god weekend Venlig hilsen

Dear Mohammed, We are sorry that your stay didn't live up to your expectations. Sadly do our hotel not specialize in people with handicaps or special physical issues. But our Deluxe Rooms at our first floor do have more space and a walk-in shower, so they are easier to navigate in, if you e.g. are in a wheelchair. I hope this was helpful, and if you want to elaborate, then please contact us. Have a nice day

Dear Lina Thank you for your review. I'm happy to hear that you enjoyed your stay with us and I hope you will visit us again. Have a nice day Kind regards

Thanks for your fine review - we hope to see you again soon. Kind regards Marcel

Good morning Carl-Wilhelm. Thank you for taking the time to give os this review, we are happy that you had a pleasent stay at our hotel, and looking forward to see you again in the future! Kind regards Marcel Front desk

Kære Marcus. Tak for din anmeldelse, på trods af at opholdet ikke levede op til dine forventninger. Bedste hilsner

Dear Jessika Many thanks for your nice review.We are happy to hear that you liked the hotel and its space also the bathroom you thought it was big. We are happy to hear that you found the staff friendly and helpful too Looking forward to welcoming you again soon

Dear Guest Thank you for your review. It's nice to hear that you enjoyed your stay and I hope you will visit us again. I wish you a pleasant day Kind regards

Dear Guest Thank you for your review. It's nice to hear that you liked our hotel and that you appreciated the weights in your room. i hope you will visit us again and I wish you a pleasant day Kind regards

Hi Thomas. Being a three star hotel air-conditioning isn't standard but we do offer fans to guest who come to us. I hope other than the heat that you had a pleasant stay. Have a nice day.

Hi Alda. Thank you for the kind review. We are happy to hear that you enjoyed your stay. We look forward to seeing you again. Have a nice day.

Dear Carina Many thanks for your nice reviews Have a nice day Regards

Dear guest. Thank you the feedback. I'm happy to hear you enjoyed our location and our staff. However I'm sorry to hear about you problems sleeping usually the fans don't make that much noise. I hope you asked for a new one. Unfortunately air-conditioning isn't standard in a three star hotel. We hope to see you again.

Dear Guest Thank you for your review. I'm sorry to hear that your stay did not live up to your expectations and your are more than welcome to tell us more about your experience and tell us how to improve. Have a nice day Kind regards Liv, Front Desk

Kære Sverre Mange tak for dine fine reviews , det er vi glad og læse at i havde godt ophold og at hotellet ligger centralt Vi håber at se jer igen Venlig hilsen

Dear Guest Many thanks for you nice reviews We are happy that you enjoyed your stay and we hope to see you soon again Regards

Dear Guest We are sorry to hear that thought it was hot in the room, we could have provide you a fan since we do not have aircondition. And we are sorry to hear about the noise from the street/station. We are in the center and we can not help the traffic outside. However we do have rooms on the backyard so hopefully next time you visit us ask for one of those rooms We hope that you enjoyed your stay regardless the issue you had Have a nice evening

Dear Catharina Thank you for your review. It's nice to hear that you have had a pleasant stay with us, and I hope you will visit us again. Kind regards

Dear Guest Many thanks for your reviews we appreciate the time you made to review os Have a nice day

Dear Erica Many thanks for your amazing reviews . We appreciate your time to review us We hope to see you soon agagin Regards

Dear Anton Many thanks for your nice reviews about the hotel and your stay we appreciate your comments and very pleased to know that you will recommend this hotel Have a nice day

Dear Karin Thank you for your review. It's wonderful to hear that you've had a perfect stay! I hope you will visit us again and I wish you a pleasant day Kind regards

Dear Saea Thank you for the nice review! We always appreciate feedback from our guests. You are always welcome back to Copenhagen Mercur Hotel. Thank you, and have a nice day.

Kære Monika. Tak for din fine anmeldelse, den er vi glade for. Det er godt at høre, at du kunne lide hotellets beliggenhed. Vi håber, at du kommer igen en anden dag.

Kære Maria. Tak for din anmeldelse, den er vi glade for. Vi er kede af, at det har været varmt denne sommer, så du har været generet, når balkondøren har været åben. Vi har dog altid ekstra vifter i receptionen, som vi kan låne til vores gæster. Vi håber, at se dig igen en anden gang

Hi Ola. Than you so much for your kind feedback! We hope to see you again. Have a nice day.

Kære Daniel. Tak for din anmeldelse, den er vi glade for. Vi vil altid gerne forbedre os, så hvis du vil uddybe dit svar, må du meget gerne skrive en mail til os. Hav en god dag, og vi håber at kunne byde dig velkommen en anden gang.

Dear Jarl Stefan Thank you very much for your high score, we always appreciate positive feedback from guests. Thank you! You are always welcome back to Mercur Hotel.