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Recensioner av The Citadel apartments by Daniel&Jacob’s

3.5 out of 5
The Citadel apartments by Daniel&Jacob’s
Esplanaden 46, Copenhagen

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 7 av 18 recensioner" "
8 - Bra i betyg. 7 av 18 recensioner" "
6 - Okej i betyg. 2 av 18 recensioner" "
4 - Dåligt i betyg. 1 av 18 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 18 recensioner" "

8,4/10

Renlighet

7,0/10

Personal och service

10/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Hanna

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i december 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Christian

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Fin yta - inget innehåll!
Jättefint på ytan men tyvärr inget innehåll! Trendigt inrett och vackert hus. Väl inne - ingen el i ena rummet, en sänglampa var uppsatt men det fanns inga väggkontakter.... Inget shampoo eller duschgel i badrummet vilket jag tycker att man kan förvänta sig av ett hotel. Hittade en LL:Bruket tvål som jag vet att man kan använda att duscha med också - bara det att de bytt ut innehållet till en vanlig, billig handtvål. SNÅLT!

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Svar från General Manager 7 dec. 2016
Hi Thank you for your reviews. Jacob

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Lejligheden var beskidt. Køkken var meget primitiv Sengene var ikke særlig gode Placeringen var rigtig god tæt på alt
Bodde här 5 nätter i juli 2021

10/10 Fantastiskt

Universal

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i maj 2021
Svar från Nelli 20 maj 2021
Thank you very much for the good feedback! Kind Regards

8/10 Bra

claus

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
pænt og praktisk.
super velbeliggende. pænt og rent. noget af møblement er lidt slidt.
Bodde här 3 nätter i december 2020
Svar från Jacob 15 dec. 2020
Hej Claus Mange tak for dit ophold. Glæder os til at se dig igen... Glædelig jul

8/10 Bra

Carsten

Reste med familjen
Gillade: Renlighet
Det bar helt fint, men der var problemer med køleskab kunne ikke komme i fryseren. Manglet gafler. Den ene seng var så utrolig blød i den ene side.
Bodde här 3 nätter i juli 2020
Svar från Nelli 23 juli 2020
Hi Carsten, Thank you for the stay and the feedback! We are happy to hear that you have enjoyed the stay and checking on the issues you mention. Hope to see you again another time!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Great location and clean. There were coffee pods and a coffee maker provided. There was no oven/ cooker provided, just s microwave which created a different type of food experience!!!
Bodde här 3 nätter i april 2019
Svar från Nelli 12 maj 2019
Dear guest, Thank you, we are very happy to hear that you have had a good time with us. We have 2 apartments in the building, 1 of them is with a fully equipped kitchen, and the other one is with a kitchenette without cooking facilities:) You will see this before booking from the mentioned facilities:) Hope to see you again next time:) Kind Regards

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The interior was super nice and the apartment sparkling clean. Check in information on the spot! Will recommend.
Bodde här 1 natt i februari 2019
Svar från Nelli 25 feb. 2019
Thank you again for staying with us. We do hope to see you another time.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Mathias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
cozy + great value
Esplanaden 46 is a great hidden gem - a nice-sized, apartment-style room on the edge of downtown. There were a couple of hiccups checking in, but those were due to the last-minute nature of the reservation (as it is managed remotely). It's a great spot and I hope to stay there again soon!

10/10 Fantastiskt

Aleksander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lett tilgjengelig og renslig leilighet
Veldig bra opplevelse

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible experience and not responsive owner
First, be aware this is NOT a hotel it's a private apartment on the ground floor or a building. NO reception or anyone to help you, you are by your own; I say that from my own experience. My husband and I were having problems with our email account, as we were already abroad. We call many times the owner, whom once in ten calls will pick up the phone, explained our situation and each time she didn't answer anything, not if she would be there to receive us or where to take the keys! Her answer would be send me a text message! serious, she has no idea how intl calls or text works abroad. Or she would say, call Expedia. So, we did that also, many times. Expedia every time would inform us that everything was OK, and we just need to show up there, since Expedia was unable to talk to the owner as well. Once I had Expedia on my cell and Sophie, the owner on my husband's phone, and they couldn't communicate btwn themselves. All the calls and stress added to our vacation was too much! Please know that we PREPAID our two nights, each night $ 400.00+! I told Sophie many times, come and see our documents, see our passport, so for security you see it us, Nothing! She never came or apologize to us, completely disrespectful! After waiting 3 hrs, tired on the street outside the building, a nice neighboor help us! She looked our docs, we gave Sophie's # and she called her. So, Sophie finally explained to her, the keys were just on the locked box outside the building in front the bikes.
Svar från Jacob 7 dec. 2016
Hi Sorry that you were disappointed with your experience. It seems you might have missed some information since you booked a self-serve apartment. You have been sent a link with a password to enter a webpage with all the info including how to get the keys and phone numbers for responsible persons in case needed. Sorry we do not have anyone called Sophie working with us.

6/10 Okej

Marina

Gillade inte: Boendets skick och faciliteter
We were away for the weekend with our 10 year old son, and was looking for some place central to stay. The apartment was very local to the sigthseeing around the queens palace, Nyhavn and Strøget. we could walk around to everything. The Apartment was a bit of a disappointment. Dirty carpet, plus it is very dark and have windows facing the smallest and darkest back yard full of construction mess and full view for other residents. There was a note about the construction work when we arrived, but had we known the extend of it, we would not have payed this much to spend the night here.
Svar från General Manager 7 dec. 2016
Hi We are glad you liked the location and do apologise for the construction work. It has now been finished finally. Please also note that the price was discounted during construction period. Kind Regards Jacob

10/10 Fantastiskt

family of 4, FL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A dream
Perfect location. Lovely & clean. Coffee shop next door walking distance to the castle
Svar från Jacob 7 dec. 2016
Glad you liked it.

8/10 Bra

Max, Värmdö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice room, great service.
Very nice room, modern and clean. Extremely difficult to check in. No published phone numbers. After a long time with hotels.com representative we finally got connected. When we did they were very serviceminded and gave good help. Also the info we had on the room on hotels.com was wrong. Have since then been fixed. Do recommend it though. You need to be a family or friends that dont hide anything from each other, the sleeping rooms have open windows out to the main areas.
Svar från General Manager 7 dec. 2016
Hi Glad you liked it. Jacob