Dear Kristina,All comments are welcome, and we value your input. We strive to provide our guests with a clean, orderly, and well-maintained environment and helpful maid service and we are very sorry to hear your concerns on these matters. Our team will review your comments as we work to uphold our standards. Thank you, and we hope to have the opportunity to welcome you back for a more seamless stay.

Dear Marc,We thank you for your understanding while we are undergoing a refresh, and we're so glad to hear you enjoyed your newly upgraded rooms. We're thrilled you enjoyed our warm hospitality, and we'll keep your feedback in mind as we work hard to incorporate guest comments into future enhancements to deliver the best experience possible. We hope you'll visit us again soon.

Dear Sarah,Thank you for taking a moment to leave a review. We regret to learn of your disappointment with your recent stay. Guest comfort and satisfaction are of the utmost concern to us, and we will have a discussion with housekeeping to ensure any odor issues are swiftly resolved, and our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression.

Dear Rohanee,Thank you so much for the four stars. We are pleased to hear our team took such great care of you, and we will be sure to pass on your compliments to them. We appreciate your feedback, which will help us evolve and improve the experience of future guests. Should you return to the area, we'd be delighted to welcome you back for a stay that is sure to go above and beyond your expectations.

Dear Juline,Your positive rating of Best Western Plus Newport Mesa Inn is much appreciated. We're glad our heated pool was an asset to you, and we'll also make sure rooms are fully stocked. Thank you for your thoughtful praise and we hope you'll return.

Dear Karinna,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies if you weren't able to enjoy some of our relaxing amenities. Also, we're sorry for any disturbance you encountered while you were here. Your comments have been noted and will be addressed by our team. We appreciate your feedback and wish you safe travels ahead.

Dear Neide,We are very sorry for failing to meet your expectations. Your feedback will be discussed internally to ensure we're meeting the needs of our guests at all times and minimizing any inconveniences. Thank you for your time.

Dear Sandra,Thank you so much for the high rating. From our clean, comfortable accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Please consider coming back to join us again soon.

Dear Ali,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff and delicious breakfast, we are sorry you had a noise concern. Please know that our team is always ready to provide assistance and address any issues that may arise. We hope to have the pleasure of welcoming you back and impressing you further.

Dear Claudia,It was such a pleasure to welcome you to Best Western Plus Newport Mesa Inn! We're thrilled our comfortable, well-appointed suites left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. Thank you for your review, and we hope you return soon!

Dear Anmar,Thank you for staying at Best Western Plus Newport Mesa Inn and sharing your review. We're grateful for your suggestion on improving our breakfast menu. Your input is invaluable as we continuously strive to enhance our dining offerings to better meet our guests' tastes and preferences. We look forward to welcoming you back soon, hoping to impress you with our refined breakfast options.

Dear Laura,Thank you for your review. We sincerely regret that your experience was not as restful as you had hoped. Your feedback about noise will be shared with our internal team to determine ways of improving in this respect. It was a pleasure having you here, and we hope to welcome you back in the future for the seamless visit you expect and deserve.

Dear Jomari,It was a pleasure to welcome you to Best Western Plus Newport Mesa Inn and we are delighted to hear our lovely extras were exactly what you needed for such an enjoyable stay. We look forward to welcoming you back any time you're heading back in our direction.

Dear Juliana,We're delighted that the room met your expectations and our team was helpful. Your satisfaction is our top priority, and we look forward to welcoming you back to Best Western Plus Newport Mesa Inn for another pleasant stay.

Dear Samantha,Thank you for choosing Best Western Plus Newport Mesa Inn and for sharing your delightful review. We do have the best team in the business so they will be honored to know how much you appreciated their service after your long day. It would be a pleasure to welcome you back for another great stay.

Dear Helene,Thank you for your review. It was a pleasure having you join us during your time in Costa Mesa! We're pleased you enjoyed your overall experience, and we hope you return soon.