I usually stay at this hotel. Staff are very friendly and rooms are not that great but the times that I have stayed are very clean. But today, front desk girl was very rude, I requested a room downstairs which there were a lot of them empty. She never said yes or no she just gave me an upstairs room which was not very clean. There was hair on bed and cigarette burns on bedsheets, restroom had details to be fixed as well as air conditioning panel. I checked in at 3:00pm and end up leaving the hotel at around 6:15 pm that same day. Very disappointed ☹️