Hotell med pool i Cragg Vale

“The attention to detail is so lovely. Everyone was really helpful and we enjoyed the food, the surroundings and the spa. A really beautiful getaway. The female members of staff had to put up with a pretty misogynistic guest while we were there (which we witnessed at breakfast) and they kept their cool and handled his rudeness with grace and patience. A lot of friendly professionals work here and you can see they put love into their work! ”

“Lovely staff! Comfy room! Nice dining spaces and a spa!!!!”

“My second time here but first since the name change. It was a lovely grand room. Very comfortable My only ding was that the grout between the tiles in the shower needed cleaning. A bit mildewed”

“Hotellet hade otroligt dåliga sängar och var inte i det skick vi förväntade oss av ett Best Western hotell. Jag reser i tjänsten och har 220 hotellnätter per år så jag vet vad jag pratar om. I badrummet var elementets in och baksida fyllt av stora dammkorvar. Dock mycket trevlig och service inriktad personal, mycket bra läge och jättebra frukost.”

“Ok hotell. Sängen på rummet kanonskön, rymligt och bra men lite kallt början av oktober. Det fanns en heater. En bra bit att gå till närmsta centralort(kom utan bil). Receptionist var ej uppdaterad om öppettider på närmsta matställen (se upp för måndagar) så det blev någon onödig promenad. Hotell-restaurangen öppnade 19 och det fanns ingen kock innan dess tydligen. (Hade jag beställt roomservice hade det nog inte gått). Första frukosten runt 07.30 vilsam och bra med bordsservering Det blev ett...

“Main areas of hotel very well presented. Rooms were a little dated but still very much up to a good standard”

“What a lovely place, check in was nice & easy & the receptionist was very welcoming & friendly. We had a drink in the pub & all staff were super friendly, especially the lad who was also on check out this morning! We didn’t have breakfast as we went to my parents house nearby & my dad cooked for us 😊”

“When i arrived I was not sure where to go and got to meet Ralphaldo who is the concierge that put me straight in the hotel's golf buggy and took me to the reception. He was great to talk to and was a lovely person to chat with and so cheerful. The suite was amazing and spacious, it was also clean and spotless. The staff were lovely and were extremely helpful in the restaurants and made wonderful suggestions. The food was amazing, each restaurant was great and had their own wonderful menus”