Hotell i Cratfield

“There is no doubt that the hotel has been renovated to a luxurious, high standard and that the staff are well-trained and pleasant. And one of the charms of The Swan is that it is an old building with quirky staircases and little nooks and crannies. However, we were disturbed during the night by doors banging and people using stairs outside our room in order to access theirs. It doesn't matter how luxurious a room and a bed are if you are constantly disturbed and for this reason we don't feel...

“Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!”

“Very lovely to be staying here we will return ”

“Perfect for my overnight stay, no complaints. If I am in the area again I will going back.”

“Excellent breakfast, large room. Very friendly/helpful staff.”

“Stayed here before and will be staying again for sure! Great place with really friendly staff. ”

“Only stayed one night and arrived late/went early so didn't see/use the hotel's lounge or other amenities. Our hotelroom/bathroom was clean and large. The breakfast was fine, cooked to our order. Nice to sit with view of river at breakfast. All staff we meet at reception and at breakfast were polite and friendly.”

“We had a lovely few days over the bank holiday weekend. We had dinner twice in the restaurant and both times the food was excellent with impeccable service. Breakfast was equally as good. The staff could not be more helpful. We had an amazing view from our room looking out to sea. Would definitely recommend.”

“This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again.”

“Fabulous location with excellent facilities. The 2-hr session in the spa was the highlight. The room (deluxe) was large and made the experience even better. Fully recommend a stay at this hotel”

“first time at this place, and definitely won't be my last! beautiful pub, lovely staff, and only regret is that (this time!) my early morning work meant I couldn't take advantage of their excellent looking breakfast options.... ”

“Really good breakfast Very friendly hosts and staff Very good parking ”

“The reception staff i encountered were so friendly and lovely. The room was spacious and clean, the bar staff were friendly as were the spa and leisure centre staff. ”

“great hotel well priced good nice bar / food”