Hotell i Crest Hill

“Pool was a bit chilly but still good ”

“Bra rum och särskilt till priset. Mycket trevlig personal som hjälpte oss att checka in. Lite bullrigt från vägen och trist frukost, men överlag en bra upplevelse! ”

“Check in was unpleasant, there were only 2 staff members and one staff member was on the phone and the other staff member that assisted me was overwhelmed. He mademe wait, write down my information even though i had a reservation as he had to attend to other customers they were at the concession. ”

“Everything is good I like the stay ”

“Adequate. ”

“Mycket bra”

“Nice property, limited amenities for the price, but the staff was top notch.”

“Yes”

“The staff was friendly and polite. The room was clean. ”

“Washer and Dryer always broke. Machines are empty. You need another luggage cart , if 1 person has it its gone forever. Staff is excellent. Jackie and Zuluma are great but are limited. Cleaning staff is great and is custodial crew. ”

“Hotel was great…staff was nice and friendly ”

“Front desk staff disappointing for my first encounter ”

“The property and staff were very professional and kind. The check in experience because of Expedia's screw up was less than terrible. I reserved 3 Rooms for my family and Expedia only reserved 2 rooms. After a one hour and 30 minute conversation with Expedia by I was finally credited back for the one room and the hotel generously approved the same rate for the third room. Expedia needs Quality Customer Service training in the worst way!”

“Very warm staff rooms clean and top class!”

“When I arrived at the room, I immediately noticed that the toilet was clogged. I notified the staff, and they told me they would move me to a different room—something that NEVER happened. I went to speak with the woman working in the lobby, and she was incredibly rude. She told me that the only thing she could do for me was hand me a plunger so that I could unclog the toilet myself. I told her that I absolutely would not do that, as I had paid for a clean room with all amenities in working...

“Helt ok, hade allt man behövde men inget speciellt ”

“I could NOT receive a refun!d! I had to check out 9 days early. Stay America nor Expedia would accommodate me with a nominal refund. Stay America said I didn't book thru them, Expedia states there is nothing that can be done because Stay America won't approve a refund!. Totally unacceptable with no remorse or resolution. I'm disappointed in both businesses for the lack of due diligence to assist a guest and customer. ”