Lyxhotell i Crete Senesi

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“We were looking for a quiet and tranquil location and this is it. Wonderful views from the magnificant gardens which surround the tastefully restored monastery. The exterior and interior have been tastefully renovated to the highest standard and our room was perfect. Yet the main contribution to our stay was the warmth and oustanding service that we received from the whole service team. We loved this hotel; we have travelled all around Europe and feel this is the best we have stayed in.”