Hotell i Crossville

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“Staff was rude and charged me a 50$ pet fee for support animal I've had since my discharge from the military. She is certified to notice and prevent several different health issues so I had no problem paying the pet fee. By law it was all illegal and I kept mouth shut, cause I reported their business like I am supposed to too the ADA.”

“Customer service was horrible very unprofessional”

“Great stay in charming town.”

“I booked an accessible room online, due to being in a wheelchair. I have a service dog and was required to put a refundable deposit for bringing him, and since he is not a pet, I believe that is illegal, firstly. I got back the deposit, but they put me in a nonaccessible room because of my service dog. I was unable to use the restroom in the room and was required to use the lobby restroom. They gave me no reason for changing the room until after I checked out, which was that the handicap...

“Okay”

“Good price and and had all the basics.”