Hotell nära Crystal Ice Palace

“The room keys were not properly created and had to be reset. Housekeeping comes every second day, although this wasn’t communicated at check in. The person at the front desk was not overly accommodating. The hard surfaces on the hotel room floor were sticky and dirty. Never again will I stay at this property.”

“Great overall”

“Perfect”

“Parking was fine. Tight in the front and side but plentiful in the back. Hotel was pretty good. Room was clean. Lobby was clean. Really great experience. Breakfast was limited with choices but got the job done. Nothing great but nothing bad either. Just to get you through the day. Breakfast area was very tight but the lobby seating was plentiful. Get there early lol. Great experience. 7/10.”

“Fine”

“Very old building needs an update and breakfast was not great, customer service was good but the buildings furniture was old and looked dirty”

“Don't use ”

“Windows have plastic mini blinds and do not keep the bright outside lights from disturbing sleep. The elevator does not work and I was given a room on the 4th floor, even though I reserved a handicap accessible room. After the 3rd day of complaining, I was moved to a handicap room on the first floor. The bed was so low to the ground (about 10 inches) there’s no way someone with limited mobility would be able to ambulate from bed to wheelchair or walker. Also, shower did not work at all. Only way...

“I came in a lot later than planned and the night lady was super helpful breakfast was great and didnt have a problem with anything else”

“Roaches In room hole in wall in bathroom ”

“Todo muy bien gracias”

“Very nice great hot tub will return”

“Shower curtain was missing. Remote control for tv nonfunctional. Sound insulation is not ideal, proximity to the highway was noticeable ”

“Excellent stay! My husband and I slept like babies and it’s so accommodating that they had soap in the shower and lotion , conditioner and shampoo. The staff was very professional and pleasant.”

“Muy malo y poco ”

“Dirty. Room was gross. Times in bathroom were loose and coming up, room had stains throughout, there was a leak when you enter the hallway inside that the water was being caught by a trash bin, some motor parts were tucked in a corner of the inside, smelled like weed in the hallways, the carpeted stairs and hallways were filthy, a dead roach was in the corner for the 2 days i was there. Will never stay there again. ”

“When they say breakfast, they actually mean stale Cheerios, and watered down coffee. When you finally get into your room, you get hit in the face with a wall of smoke smell, we had to run to the store to get deodorizer and Lysol because we were scared to sleep in the bed. We made sure to wipe down every surface when we got back into our room because every time we got back into our room, there was a roach crawling around either on the counter or the floor.”

“The staff was super helpful in recommending restaurants. Very helpful in pointing out all the hotel amenities.”

“Great service ”