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Recensioner av Best Western Fairwinds Inn

2.5 out of 5
Best Western Fairwinds Inn
1917 Commerce Avenue, Cullman, AL

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 204 av 638 recensioner" "
8 - Bra i betyg. 215 av 638 recensioner" "
6 - Okej i betyg. 128 av 638 recensioner" "
4 - Dåligt i betyg. 54 av 638 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 638 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

6/10 Okej

Julie

Reste med sin partner
Good news! The motel has just been remodeled with lotsa new stuff, including new bathtubs! Bad news! New tubs a very slick on the bottom. WOW! I had trouble standing in the slick floor and I flipped out of the tub onto the floor! I’m 76 and survived with bruises and pain. Please fix the tubs!!!!
Bodde här 1 natt i april 2024

8/10 Bra

Anthony, Darlington

Gillade: Renlighet och personal och service
Close to restaurants and shopping
Bodde här 7 nätter i mars 2024

8/10 Bra

April

Reste med sin partner
There was a puddle of water on the floor of the room had to ask staff to clean up.
Bodde här 1 natt i mars 2024

6/10 Okej

Amanda

Gillade inte: Renlighet och boendets skick och faciliteter
Room was clean-ish, but boxes from previous renter's white claws were still in the corner of the room and other pieces of trash were found as well. Looked as though cleaning had happened quickly, but not thoroughly.
Bodde här 1 natt i mars 2024

6/10 Okej

bonnie

This property is a work in progress. Rooms need a deep cleaning including the bed backboards need wiped down after each customer. Sheets were white but had some strange gray staining. Bathrooms totally redone but do need swept better. Breakfast was a positive surprise!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mary

Bodde här 1 natt i februari 2024

4/10 Dåligt

Kristen

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It would have been nice to have known the place was under construction. It was loud and messy. Our room was right next to the construction zone. The room smelled terrible and was nothing like the photos.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Dave

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lady at the front desk was excellent. Room was clean.
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

The hotel was very very clean, which is major for me. The service was great. The only complaint I have is the bed. It caved in the center which made it uncomfortable and we didn’t sleep good at all.
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Florence Jeannette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and good value.
Very nice. Staff was helpful. Older hotel but clean and generally well-kept. Good value.
Bodde här 1 natt i december 2023

4/10 Dåligt

Dennis

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Judy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, very near the highway.
Bodde här 1 natt i november 2023

4/10 Dåligt

Jody

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Do not disturb is a must
I would advise all to put the do not disturb sign out. I ran my son to the dr at 8am. At 8:15 housekeeping knocked, we’re told no thank you, and walked in anyway. Hubby was still in bed.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Linda

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
It was a good place to stay at. Friendly, helpful, and comfortable.
Bodde här 1 natt i oktober 2023

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth it
Perfect hotel for a quick trip to Cullman for a wedding. Easy check in, clean rooms, quiet hotel. The beds could have been a little more comfy but otherwise it was a great, affordable stay.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Leslie

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Jothi Prakash

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend for planning to stay with family
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Don

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Ok place
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

6/10 Okej

Janet

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stuff,good breakfast. Thanks
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Mary Ann

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One of the worst hotel experiences
The room had mold. Plus, there was some kind of weird smelling cleaning fluid used to try to hide it that was also overpowering. We had to leave in the middle of the night.
Bodde här 1 natt i juli 2023

6/10 Okej

Mohammed

Bodde här 6 nätter i augusti 2023

2/10 Väldigt dåligt

Shirley

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I was not notified that I had this reservation and did not even go. . every hotel reservation I've had in the past 20 years noified me about my upcoming stay... this one did not. hence, I didn't make the trip.. had made the reservation a long time ago and got nothing to put in my upcoming trips file. so I looked and didn't see anything so I booked somewhere else. so I'm stuck with paying for stay and didn't even know about it. you might notify people when they book with you.
Bodde här 2 nätter i augusti 2023
Svar från peter 7 aug. 2023
u have reseve the room through expedia so go n tell expedia and if u did knw how did u call us n tell us that u cannot make it if u did knw that u had resrvation . thank u

4/10 Dåligt

Teresa

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

6/10 Okej

Danielle

Reste med familjen
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

2/10 Väldigt dåligt

Emily

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Save your money!
The room and even the lobby smelled horrible. Nothing was clean. We won’t be back to another Best Western again. It was also extremely over priced.
Bodde här 3 nätter i juli 2023
Svar från peter 25 juli 2023
there was rock the south music festival the rate was higher 340 and people enjoy n came with drink n enjoy now due to higher price u have written that room was not clean . we did not told u to reseved room that time when we were busy n when u check in we told u that there will be noise n everthing . thank u

8/10 Bra

Billie Jean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice surprise
Best Western in Cullman was accommodating to all of our needs. The surroundings were a little unsettling. The personnel were helpful. Room was comfy/
Bodde här 1 natt i juli 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Disappointing, needs an upgrade
We were expecting a bit more based on the price and the reputation of the company, but this BW was not up to standards. There were many spots where the wall was visibly patched. The couch was so run down it was nearly impossible to get out of. The bed was somewhat lumpy with a "valley".
Bodde här 1 natt i juli 2023
Svar från peter 28 juli 2023
u came during the rock the south weekned n the prove was 340 plus tax . p

2/10 Väldigt dåligt

David

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från peter 11 juli 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to sleep for 1 night stay when traveling.
Bodde här 1 natt i juli 2023
Svar från peter 11 juli 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

4/10 Dåligt

Virgil

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The motel is in dire need of renovation.
Bodde här 1 natt i juli 2023
Svar från peter 11 juli 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

2/10 Väldigt dåligt

Jake

Bodde här 1 natt i juli 2023
Svar från nike 28 juli 2023
he fid nkt stay how can u review at the property

10/10 Fantastiskt

Jerry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

8/10 Bra

Mona

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från peter 11 juli 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

8/10 Bra

Sherry

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
We stayed in a handicapped accessible room. It was a little outdated. I did have to call because my daughter wore her socks and just walking across the floor they turned black. The check-in and out process was good and simple. They honored my telephone request for a downstairs room.
Bodde här 2 nätter i juni 2023
Svar från peter 11 juli 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

10/10 Fantastiskt

Beverly

Bodde här 1 natt i juni 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

10/10 Fantastiskt

Curt

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

2/10 Väldigt dåligt

Alisha

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We didn’t stay and tried to cancel multiple times. Still charged!!
Bodde här 3 nätter i juni 2023
Svar från peter 24 juni 2023
that not our problem u have to call expedia to cancle thank u

10/10 Fantastiskt

Lisa, Normal

Bodde här 1 natt i juni 2023
Svar från peter 7 aug. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

6/10 Okej

Emily

Reste med familjen
Gillade inte: Rummets bekvämlighet
Not so satisfied
We got in last night to having no power and apparently it was a scheduled outage that nobody had told us about. Also breakfast this morning was rancid. The biscuits were so soggy they were in-edible. Sausage was burnt and eggs were practically water. Really disappointed because we now have to go out and pay for breakfast elsewhere.
Bodde här 1 natt i juni 2023
Svar från peter 24 juni 2023
in the eggs there was not water it was butter n brekfast is complementary for us we r not chargeing any money for having brackfast thank u

8/10 Bra

Brianna

Reste med familj och småbarn
Gillade: Renlighet
I liked the location of this property. It has been updated. The first floor had laminate flooring and it was so nice. The second floor had carpet and my little ones feet kept turning black.
Bodde här 2 nätter i juni 2023
Svar från peter 24 juni 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

8/10 Bra

Hamilton

Bodde här 3 nätter i juni 2023
Svar från peter 24 juni 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quick and convenient after a storm damaged my home
Bodde här 2 nätter i juni 2023
Svar från peter 24 juni 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

10/10 Fantastiskt

Jim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient to downtown and a large variety of restaurants, including several within walking distance.
Bodde här 1 natt i juni 2023
Svar från peter 24 juni 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

10/10 Fantastiskt

Jovita

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy access from the interstate. The staff was friendly and polite.
Bodde här 2 nätter i juni 2023
Svar från peter 24 juni 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team

8/10 Bra

Michael

Bodde här 1 natt i juni 2023
Svar från peter 24 juni 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Best Western Team