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Recensioner av Holiday Inn Express Hotel & Suites Culpeper, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Culpeper, an IHG Hotel
787 Madison Rd, Culpeper, VA

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 471 av 686 recensioner" "
8 - Bra i betyg. 157 av 686 recensioner" "
6 - Okej i betyg. 33 av 686 recensioner" "
4 - Dåligt i betyg. 12 av 686 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 686 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Niklas, Good

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome
Great service at the front desk. Free coffee, nachos for the kids. Great wifi, nice clean rooms. Great breakfast with bacon. Highly recommending this place.

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
V
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

gail

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The clerk, Cheryl was very nice, professional and soothing. Our room was horrific! Spider in my turned down bed sheets , dirty . Awful room. Cheryl put us in another room, another handycap which we did not want but it was cleaner. However , the blinds did not work and were facing the lights of the parking lot! We wont get any sleep tonight for over 300.00 plus. Horrible experience.
Bodde här 1 natt i maj 2024
Svar från Lisa L 6 maj 2024
Gail, Thank you so much for your review. We apologize for any inconveniences during your stay. We are so sorry about your housekeeping issues and we will be sure to share your review with our housekeeping and maintenance staff. We hope that if you are in Culpeper again in the future that you will give us another try.

8/10 Bra

Michelle

Gillade: Renlighet och personal och service
Overall we enjoyed our stay. Just one thing...We stayed on the second floor, and the air conditioning didn't seem to work well in the hallway area. There was a noticeable difference when we stepped into the hallway leaving our room.
Bodde här 4 nätter i april 2024
Svar från Lisa L 6 maj 2024
Thank you so much for the good review and feedback. We apologize for our air conditioning. We will inform our housekeeping and maintenance staff to have any issues resolved. We hope that you will choose us again next time you visit Culpeper.

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel and experience. Only exception was the coffee at breakfast, which was actually worse than what comes from the little machine in the room, which I didn't think was possible. Outside of that a very completely wonderful experience.
Bodde här 1 natt i april 2024
Svar från Lisa L 6 maj 2024
Thank you so much for the amazing review! We apologize for the taste of our coffee. We hope to see you again soon.

10/10 Fantastiskt

Pamela

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Did a “Girlfriend Retreat” for 2 nights…despite the rain, it hit all of our boxes above including close proximity to a park to walk on paved trail! Great array of dining options and shopping downtown! Would be nice if the city of Culpeper had a shuttle that would make pick-up & drop-off stops to our hotel. Would highly recommend!
Bodde här 2 nätter i april 2024
Svar från Lisa L 6 maj 2024
Thank you so much for the amazing review! We are so happy to hear that you enjoyed our wonderful new hot breakfast. Our staff works really hard to make guests stay a wonderful experience and it is always so nice to hear feedback that it was appreciated. We hope to see you again soon!

2/10 Väldigt dåligt

Christopher

Affärsresenär
Gillade inte: Bekvämligheter
Property canceled my room after I drove 7 hrs there and couldn’t notify me! Then Expedia won’t return the money they took and saying it’s the hotel who took it but I have invoice from the hotel canceling the room and never charging any card!
Bodde här 1 natt i april 2024
Svar från Hotel Staff1234 23 apr. 2024
I am sorry that the Baymont cancelled your reservation after driving 7 hours to that hotel. But we here @Holiday Inn Express cannot help you when the reservation is at another hotel property chain. We are sorry that you had such a ruff weekend.

10/10 Fantastiskt

Galyna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
great place to stay
Bodde här 1 natt i april 2024
Svar från Hotel Staff 6871 23 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 Okej

Lilly

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I stayed for 1 night. As a woman traveling alone, I booked this hotel because it is well known and safe. My checkout was the following day at noon (12pm). I was literally on the toilet at 8:43am when housekeeping came into my room without knocking or announcing themselves. She quickly apologized and said “I thought you were gone”. I understand mistakes happen, but as a woman rebelling alone that is a very scary and unsafe situation. Thankfully, she was a woman. I did tell the front desk, who said thank you for letting us know. They need to work on communication. That was a scary, uncomfortable, and unsafe position to be in.
Bodde här 1 natt i april 2024
Svar från Hotel Staff 4321 23 apr. 2024
I am so sorry that someone came into your room. We have followed up on this matter and making changes. For your safety while traveling alone, be sure to use the dead bolt next time, no one will get in.

10/10 Fantastiskt

Carole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly front desk & wonderful breakfast
Bodde här 4 nätter i april 2024
Svar från Hotel Staff--88 16 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

susan, edenton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we visit Culpeper, we always stay here. Have never even looked for anything else. Why should we, when this place is so nice?
Bodde här 1 natt i april 2024
Svar från Hotel Staff 28 16 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

Adrian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in process was very smooth. The staff gave top tier customer service. I definitely recommend staying here.
Bodde här 1 natt i april 2024
Svar från Hotel Staff-100 16 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

8/10 Bra

Elijah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hotel Staff 29 16 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

Eva

Reste med sin partner
Gillade: Bekvämligheter
The property was very nice but he did have a smell. The women’s bathroom was nice and clean.
Bodde här 1 natt i mars 2024
Svar från Hotel Staff 25 mars 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms and common areas were very clean, quiet and breakfast was great. I would highly recommend
Bodde här 1 natt i mars 2024
Svar från Hotel Staff 25 mars 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Sayra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Hotel Staff 25 mars 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lots of parking. Great breakfast
Bodde här 4 nätter i februari 2024
Svar från Kenny 1 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

4/10 Dåligt

Anne Marie

Gillade: Personal och service
Gillade inte: Renlighet
Specifically choice this hotel as if had a good rating and several people mentioned cleanliness. My room had a weird smell and sheets were dirty. Tv also did not work. I do not recommend.
Bodde här 1 natt i februari 2024
Svar från Hotel Staff 14 mars 2024
Anne Marie,Thank you for taking the time to tell us about your stay. We appreciate your feedback and we use it to continually to improve our guests' experience.I am sorry to hear that you did not enjoy our property and that the TV did not work. However, it was fixed in just minutes after your check out. I wish you would have given us the opportunity to correct while you were here.We look forward to serving you again and if there is anything, I can do to assist you, please reach out.Kind regards,GMKatrina

10/10 Fantastiskt

ISAGANI

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2024
Svar från Hugo 1 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

Angelique

Room was clean. Breakfast was hot and good. Potatoes, eggs, pancakes. Service and check-in was nice
Bodde här 2 nätter i februari 2024
Svar från Hotel Staff-1 1 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

Kelly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Hotel Staff-2 1 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

denis

Bodde här 2 nätter i februari 2024
Svar från Hotel Staff 25 mars 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

April

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very nice and helpful. Breakfast was good. Building clean.
Bodde här 2 nätter i februari 2024
Svar från Hotel Staff--8 1 apr. 2024
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property in historic town.
Bodde här 1 natt i januari 2024

8/10 Bra

Nikole

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This was a nice hotel. Very quiet. The desk staff were kind and helpful. It’s a little ways from the center of town, but not too far. We drove there in less than 8 minutes. There are no Ubers or Lyft services and the taxi guy took a long time to reply (not the hotels fault). But would’ve been cool if there was a shuttle to the town center. The staff member in charge of breakfast was a little gruff at times (she was having issues with the pancake maker). Our room had a weird smell but it didn’t affect our stay. Overall, we were very happy
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Krystal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, updated rooms, friendly staff
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Maninder

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet neat place accessible to entire city
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Maria, Williamsburg

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Par

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jim, Covington

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in process was really easy. Everyone was very friendly.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Carlos R

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Manuel

Bodde här 1 natt i november 2023

10/10 Fantastiskt

pat, chester

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was excellent and we enjoyed breakfast
Bodde här 1 natt i november 2023

6/10 Okej

Courtney

Bodde här 1 natt i november 2023
Svar från Hotel Staff 20 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites of Culpeper VA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to help us make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future. We hope you enjoy your points that were added to your account. Again, thank you for choosing Holiday Inn Express & Suites, and if I can be of assistance to you, please contact me directly at 540-825-7444 or gm@culphotels.com.

10/10 Fantastiskt

RICHARD, DUNSTABLE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They are great!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Caroline

and the check in lady was extremely kind.
Bodde här 1 natt i november 2023

8/10 Bra

Kenny, Catasauqua

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A
Bodde här 1 natt i november 2023

8/10 Bra

Hugo

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff, clean accommodations and great breakfast bar. Loved having coffee, tea, hot water available 24/7.
Bodde här 2 nätter i oktober 2023
Svar från Anonymous 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

weizhen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would like to come back.
Bodde här 1 natt i oktober 2023
Svar från weizhen 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

8/10 Bra

Julie, Indianapolis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Sally

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly front desk clerk. Very clean and comfortable room.
Bodde här 1 natt i oktober 2023
Svar från Sally 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Michael

Bodde här 1 natt i oktober 2023
Svar från Michael 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Julie

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Jesus Enrique Padilla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i september 2023
Svar från Jesus Enrique Padilla 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Lisa

Bodde här 1 natt i september 2023
Svar från Lisa 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 Fantastiskt

Luisa

Bodde här 1 natt i september 2023
Svar från Luisa 9 nov. 2023
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 Okej

Beth

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Erin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Comfortable stay, friendly staff!
Bodde här 1 natt i augusti 2023