Husdjursvänliga hotell i Cypress

“Ok”

“Advertisement of what it looks like was decieveing.”

“Habitación limpia, no vieja, buena relación precio”

“my ac unit leaked a large amount of water onto the floor.. desk clerk in charge said he couldn't do anything about it becaunuse there had been lots of rain. said he could bring up some towels for me to dry the floor myself. really? no maintenance staff to come up and check it our or to dry the floor? no offer for me to switch rooms? no discount or rewards point offered? granted I booked through expedia so maybe they couldn't offer a discount or points, but I did try to book directly through the...

“Staff was completely useless and not willing to help with the issues at hand. They put multiple charges on my room and could not explain them. Also ran the wrong card after “confirming” it was correct when in fact it wasn’t. The morning staff couldn’t explain the charges nor could she see them on her end to match the print out she gave me. The employee also had no clue how to print out the itemized break down of my room and what was charged. Horrible staff that didn’t care and completely...