Hotell i Cypress Mill

“Clean and well appointed room; however, the lighting in the room and bathroom needed to be brighter. The breakfast was standard fare for this type of hotel: ok, but not outstanding.”

“We loved the location lake side.”

“Property was clean and breakfast was good. Plenty of parking.”

“We found this place by chance and it was a Gem!! We were in a bind but the Manager Courtnaye Richard worked hard for us and made magic happen. We are so grateful and thankful for her dedication to customer service ensuring that we had everything we needed and much more. We really appreciate her thoughtfulness, patience and going above and beyond to make sure we had a wonderful anniversary. God bless her 🙏”

“Most of the staff was great. But really depends on who is there that day. I had a couple of people being extremely helpful and nice. but one morning we didn’t have water during breakfast and the main desk attendant just said: “there is nothing we can do about it.” But other times I had people walking an extra mile to help with the laundry machine and other things. Outside needs care. But the room was clean and the mattress was new and confortable. Breakfast was good for what it is.”

“The bar is not open when stated. The bartender was rude and unorganized. At night the ac didn’t kick back on causing the room to be warm”

“Decent breakfast, clean area. Ice machine broken was an inconvenience”

“Great restaurant choices within easy walking distance from the property.”

“Staff was great, Good place to stay over night. No breakfast but did have coffee and there is a store next door to the motel.”

“The bed was very comfortable and the pool area was fun. Unfortunately Lakeway Resort charges resort fees and resort prices — which don’t match the quality (or lack thereof). The bathroom was laughably small, in desperate need of updating, it flooded when anyone took a shower. Additionally the carpet in the room needed serious cleaning — pet stains, wine (or blood) splatters, and marks that any normal hotel would address. House keeping wasn’t great either — our call for extra towels was...

“The resort was very nice. We were able to check in early which was great. The beds were comfortable. Sara at the front desk was very nice and hospitable. We ate dinner at the Old 290 brewery and had a wonderful time. Good food, great service from Megan and the wine and the Hellraiser beer was delicious. All in all a great stay!”

“Staff were missing most of the time. The pool was in bad condition, with live bugs in the water and dirty. The ice machine was broken, and the food (yogurt) and other things in the refrigerator were expired. The room was also not in very good Condition. The only good thing was the view (Mountains)”

“Don't change anything might stay with excellent”

“We were having AC issues so I booked a room just in case late at night and within 5 minutes learned tge AC started working again so I attempted to cancel (again - less than 5 mins after booking and it was already late in the evening around 10:30 pm). They wouldn’t allow me to cancel despite how quickly I attempted to do so after booking. I get that there are policies but it seems there should have been something they could have done to assist.”

“We absolutely love the place very quiet and peaceful,”

“The Spa”

“Very old but clean and cozy, good location if you need a spot in Johnson City”