"This hotel doesnât really feel like a five-star property. Itâs quite old and somewhat run downâcloser to a 3+ star experience. However, the views are breathtaking and the building has a lot of historical charm.
The gym is very small, with outdated machines and unfortunately full of mosquitoes, so itâs not very usable. We also had mosquitoes in the room. The balcony door had a gap underneath, which made the room windy at night and likely allowed mosquitoes to come in.
The first room we were given was nothing special. After we complained, we received an upgrade, but the room still felt old and quite dark. Some things were broken, like a cabinet handle. They only provide a very old iron with no steamer.
The afternoon tea was nice but not something youâd want to do every day. Breakfast was average and didnât feel very fresh, with flies around the buffet.
On the positive side, the bell staff were lovelyâalways cheerful and dressed nicely in traditional outfits. The garden is beautiful and a great place for a walk or some exercise with all the stairs. The location is also convenient, close to the night market, the square, the lake, a supermarket, a small mall and many restaurants around.
We stayed three nights, but one night would have been enough. I wouldnât stay here again, though it might still be worth visiting during the day for the view."