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Recensioner av Ocean Haven Hotel

3.5 out of 5
Ocean Haven Hotel
295-297 Ho Nghinh St., Da Nang

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 9 av 37 recensioner" "
8 - Bra i betyg. 15 av 37 recensioner" "
6 - Okej i betyg. 9 av 37 recensioner" "
4 - Dåligt i betyg. 2 av 37 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 37 recensioner" "

8,0/10

Renlighet

7,8/10

Personal och service

6,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

6/10 Okej

Denise

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The pool was inaccessible, the floor on the roof felt like you were going to fall through. The breakfast was horrible, everything was cold, the food was put out but left to get cold, the coffee came out ice cold and put on burners, it was not geared to the western tourist. I will never recommend this hotel or return to it.
Bodde här 3 nätter i februari 2024

8/10 Bra

YOSHIHIRO

Gillade: Renlighet och personal och service
部屋は広く清潔。スタッフも親切で感じが良かったです。
Bodde här 1 natt i december 2023
Svar från Ocean Haven 13 dec. 2023
Dear Mr YoshihiroThank you so muchSee you againMr Vu - AM

10/10 Fantastiskt

jongtae

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
kind and smily staffs, good location and valuable money
Bodde här 4 nätter i oktober 2023
Svar från Ocean Haven 2 nov. 2023
Dear Mr Jong TaeThank you so much

4/10 Dåligt

TSUYUKI

Gillade inte: Personal och service
Bodde här 1 natt i september 2023

8/10 Bra

Paola

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotel in Strandnähe mit kleinem Dachpool
Ich habe insgesamt 4 Nächte in der "Suite with Sea View" auf der 12. Etage verbracht, mit tollem Blick aufs Meer. Das Zimmer ist ziemlich groß, das Flachbild-TV hat viele englische Sender. Das Bett ist bequem, das Zimmer und Badezimmer sind sauber. Ich hatte eine schöne Badewanne, aber das Wasser war leider nicht heiß, nur warm. Es gibt ein Frühstücksbuffet (überwiegend auf asiatische Gäste gerichtet: fried rice, fried noodles, soup, spring rolls, Omlet, etc.), wenn genug Gäste im Hotel sind, ansonsten bekommt man nur fried rice / fried noodles und Omlet. Es gibt auf dem Dach einen kleinen Pool, aber keine richtige Dachterrasse zum Sitzen oder Liegen. Das Personal spricht nur wenig Englisch. Meine Tours habe ich im Nachbarhotel La Lune gebucht, mit großartigen Preisen.
Bodde här 1 natt i december 2022
Svar från Ocean Haven 9 jan. 2023
Dear Mr Paola.Thay mặt lãnh đạo khách sạn , xin gởi lời cảm ơn đến Quý khách đã tin tưởng lựa chọn khách sạn làm nơi lưu trú.Chúc Quý khách mạnh khỏe, thành côngmr Vũ

2/10 Väldigt dåligt

Thi Thanh Trang

Bodde här 1 natt i augusti 2022

6/10 Okej

Emma

Gillade inte: Renlighet
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

Yoshio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel staffs are so nice and good location to go to beach or night market and restaurant. Check it out!
Bodde här 3 nätter i januari 2020
Svar från mr Vũ - sale 2 feb. 2020
cảm ơn Quý khách sạn đã ủng hộ khách sạn Ocean haven,rất mong nhận được nhiều sự quan tâm ủng hộ lần tới của Quý khách, cũng như bạn bè của Quý khách đến với khách sạn,khách sạn sẽ ngày càng hoàn thiện tốt để đảm bảo phục vụ du khách khi đến với khách sạn Ocean haven - Đà Nẵng, mr Vũ - sale

10/10 Fantastiskt

Sangwoo

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Heaven Heaven Heaven Haven~
Bodde här 1 natt i december 2019
Svar från mr Vũ - sale 31 jan. 2020
cảm ơn Quý khách đã lựa chọn khách sạn Ocean haven rất mong nhận được sự quan tâm lần sau khi đến với Đà Nẵng,ủng hộ lại khách sạn Ocean haven chúc quý khách năm mới vạn sự như ý

8/10 Bra

KA FAT

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019

4/10 Dåligt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
changed room for three times, air-con so poor, weather's so hot, no air-con at all in both lobby and room, cockroach in bathroom, very noise all aroundings, but staffs are nice and helpful, breakfast good
Bodde här 4 nätter i juli 2019
Svar från Ocean Haven Hotel - Booking department 19 juli 2019
Hello, Sorry for any inconvenient. Could you please give me the time when you check in and check out so I can send the feedback to the Hotel

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good staff and nice room. Highly recommended.
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good service. Clean room.
Bodde här 2 nätter i maj 2019

8/10 Bra

KyungHwan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2019
Svar från Thao 3 maj 2019
Thank you for your feedback, Mr. Park. Hopefully, we will have a chance to welcome you to our hotel again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
我住的房間，光線佳，可看美溪诲灘，囋…
Bodde här 7 nätter i november 2018

6/10 Okej

HUU HIEU

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Không có bellboy và lễ Tân giúp đỡ khách.
Tổng quan khách sạn rất tốt. Nhưng khi vào kg có lễ tân ra tiếp khách và phải gọi thì lễ tân mới lật đật chạy ra làm thủ tục check in và tuyệt nhiên khong co Bellboy giúp đỡ khách trong việc đưa hành lý từ xe hơi vào lobby khách sạn. Vì thực sự từ vỉa hè phải bước lên gần 10 bậc thang mới lên được tiền sảnh. Tôi hy vọng khách sạn khắc phục nhược điểm này vì đây là tạo 1 ấn tượng kg hài lòng trong suốt quá trình lưu trú.
Bodde här 1 natt i februari 2018
Svar från sales 28 feb. 2018
Lời đầu tiên thay mặt khách sạn Ocean haven bộ phận sale xin cảm ơn lời góp ý chân thành của anh. Khách sạn sẽ nhanh chóng khắc phục và chấn chỉnh nhân viên về khâu tiếp đón khách. Ocean rất mong được tiếp đón anh vào dịp gần đây nhất

8/10 Bra

Sonja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2017
Thanks for staying with us. We appreciate your feedback!

2/10 Väldigt dåligt

Tom

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Joulukuussa
Ihan OK huone. Huoneen tiedoissa oli että tallelokero resepassa, sitä ei ollut. Kolmannella kyselyllä sain kannettavan tallelokeron huoneeseen. Satoi ja tuuli oli joulukuun alku.
Bodde här 5 nätter i november 2017

8/10 Bra

SaSa, Chan

Gillade: Renlighet, personal och service och rummets bekvämlighet
價錢平而又近機場酒店
不用15分鐘就可到達酒店，鄰近海灘，價錢平但質素唔錯，職員態度友善同熱心，房間寬敞整潔，祇係雪櫃有些問題，完全冇凍的感覺，整體是間值得 推介酒店

6/10 Okej

HUU HIEU

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel
Good for the stay but must be quiet is better

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
靠近海灘，不錯的酒店
招待員很貼心了解顧客需要，也很樂意提供意見與及幫助。不過英文還需要進行培訓，但你還是會感受到殷勤的待遇。

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bon service, belle chambre propre et spacieuse. Très belle vue sur l'océan. Près d'un très bon restaurant indien.

6/10 Okej

Holt, Sydney

Gillade: Personal och service
Very basic but not bad. Front desk staff were very friendly.

8/10 Bra

Jeri, 東京

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ビーチに近い快適なホテル
朝食できるレストランが最上階にあって、少し歩くとビーチ。 英語を話せるスタッフが少ないのが、ちょっと難だけど、皆優しい。

8/10 Bra

Xiao Yan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Phil, San Diego, California

Gillade: Renlighet och personal och service
Room on floor 12 is noisy early in the morning
My suite on floor 12 is right below the dinning room floor so every morning around 6AM I was woken up by the moving chairs from the breakfast cround. There is comparable suite to change to since the other suite on floor 11 is a smoking room.

8/10 Bra

Tai

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
when booking for ocean view room they give me city view instead and no refund on the different. Hotel .com should clarify the posting information with hotel management.

6/10 Okej

Kim, Oslo

Gillade inte: Renlighet och personal och service
There was a pagoda next to this that kept banging a bell at three o'clock in the night. Ok place, but notting special.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice room at a good rate. Close to the beach. The receptionist was very helpful and friendly.

10/10 Fantastiskt

Rick, Georgia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel two blocks from the beach
I booked 4 rooms for a trip with my wife's family from Tay Ninh. I had a suite which included a soaking tub which my wife and her family had never seen or used before. This surprised me but they enjoyed the experience. The hotel is modern and clean with a great breakfast buffet. The staff is extremely helpful and friendly with a working knowledge of English.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
합리적인 가격, 직원의 친절함, 해변에서 가까움
가격에 비해 방이 좋았음. 오션뷰와 시티뷰가 얼마차이나지 않았는데 방은 오션뷰가 훨씬 좋음. 직원들이 친절하다. 처음 예약한 방을 제대로 잡아주지 않아 두번 바꾼점이 불편했으나 전반적으로 아주 좋았음

6/10 Okej

linda, nsw

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Great rooms but more staff training needed
After staying in Hue with excellent service this was a bit of a shock. Sent two emails asking about pick up service with no response so rang to be told they didn't do that. Information in the lift and room book said we could have coffee to our room but apparently the cafe was closed and no alternative was offered. The breakfast options were good but although there were 4 staff in the room all they did was clear the tables after people left and made no offers of assistance. When we left the woman at reception held our passports until we had paid for the one beret from the bar fridge (that we had told her about). Customer service is normally fantastic in Vietnam and I just felt as though nearly all the staff needed some training.

10/10 Fantastiskt

Juyeon, Busan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and kind staff + Comfortable and clean room
I was really happy to stay here. The most impressive point is the front desk staff! Both male and female members were really kind and nice! Also their english speaking was better than any other people i met during the trip! ;-) And the room was really nice and clean! Unforgettable trip!! :)

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
Unfriendly staff with minimal service.say no to it
Hotel reception had minimal to zero grasp of English, it was difficult to get any service out of them, for example, ask for suggestions. Basically you are on your own on the days you are staying in da nang. They will not suggest or book tours for you, for example to hoi an etc. As a side note, Make sure not to book ma Linh taxi for your trip to hoi an (hotel may call ma Linh when you ask for taxi) as they will charge you an extra free for every house they "wait" for you on your two-way trip. On my checkout, hotel staff said I haven't paid for all the nights I stayed. Had to prove to him the email from hotels.com and after a few minutes of checking, he said ok. Felt like I could've been scammed if I wasn't insistent about already paying. Overall, not a friendly hotel with very minimal service offered.

8/10 Bra

kin wai, Hong kong

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It is a nice hotel overall. Polite service and good location. And.....the female receptionist is quite lovely ^^~