Balkongutsikt

Recensioner av Risemount Premier Resort Da Nang

5 out of 5
Risemount Premier Resort Da Nang
120 Nguyen Van Thoai, Ward My An, Ngu Hanh Son District, Da Nang

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 155 av 269 recensioner" "
8 - Bra i betyg. 82 av 269 recensioner" "
6 - Okej i betyg. 13 av 269 recensioner" "
4 - Dåligt i betyg. 12 av 269 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 269 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Julien

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel near the beach and many restaurants. The pool is very nice and so is the staff. It was only a bit to expensive for our budget , still we stayed 3 nights 😁.
Bodde här 3 nätter i mars 2024
Svar från Hoàng My 17 mars 2024
Xin chào quý khách của chúng tôi,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Fantastiskt

KEISUKE

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Hoang My 8 feb. 2024
Xin chào Keisuke,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, the staff were amazing. Special thanks to Lieu Tran and Thu Trang who made our stay enjoyable
Bodde här 3 nätter i januari 2024
Svar från Hoang My 8 feb. 2024
Xin chào Melissa,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Fantastiskt

Byungjoo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Hoang My 7 feb. 2024
Xin chào Byungjoo,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Fantastiskt

JOO HYUNG

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
수영장을 비롯하여 부대시설들 그리고 직원들이 너무 칠절하고 훌륭했습니다. 다만 조식이 조금 타 호텔보다 떨어져 조금은 실망을 하였지만 다른 서비스는 만족하였습니다. 다음에 기회가 된다면 재방문 예정입니다.
Bodde här 2 nätter i december 2023
Svar från Lieu Tran 16 jan. 2024
Dear Mr. Joo Hyung,Risemount Premier Resort Da Nang would like to sincerely thank you for your compliments on the services and staff at the resort.Besides, we also apologize for the breakfast that made you unhappy during your stay. We would like to take note of your comments to continuously improve to bring the best services to you. client.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lieu Tran-Guest Relation Officer

10/10 Fantastiskt

PING YAO

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Trang Nguyen 11 sep. 2023
Xin chao Mr.Ping Yao,Thank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

6/10 Okej

??

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i augusti 2023
Svar från Trang Nguyen 1 sep. 2023
Dear Sir/Madam,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We look forward to have chance to meet you and your family in the near future.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

MIZUHO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Trang Nguyen 11 sep. 2023
Dear Mr/Ms.Mizuho,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

Michael

Bodde här 1 natt i juli 2023
Svar från Trang Nguyen 24 juli 2023
Dear Mr/Ms.Michael,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

8/10 Bra

Sonny, arlington

Bodde här 1 natt i juni 2023
Svar från Trang Nguyen 10 juli 2023
Xin chao Mr/Ms.SonnyThank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Boutique style hotel. Very friendly staff
Bodde här 3 nätter i juni 2023
Svar från Trang Nguyen 15 juni 2023
Xin chao Mr/Ms.Sarah,Thank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

Steven

Bodde här 2 nätter i maj 2023
Svar från Trang Nguyen 31 maj 2023
Dear Mr.Steven,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

YONGNAM

Bodde här 3 nätter i maj 2023
Svar från Trang Nguyen 18 maj 2023
Dear Mr/Ms.YONGNAMThank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

HUNG

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courteous and friendly staff. Outstanding service overall. Excellent breakfast. Short walking distance to beach. Provide tours at very reasonable prices. We will definitely come back to this resort on our next visit to DaNang. We are very impressed and highly recommend this hotel for Price and Quality.
Bodde här 5 nätter i april 2023
Svar från Trang Nguyen 15 maj 2023
Xin chao Mr.Hung Nguyen,We very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

Tania

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful resort Nice pools Great staff Good location
Bodde här 3 nätter i april 2023
Svar från Trang Nguyen 11 apr. 2023
Dear Mr/Ms.TianaThank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

6/10 Okej

Chokleang

Bodde här 2 nätter i april 2023
Svar från Trang Nguyen 14 apr. 2023
Dear Mr/Ms. ChokleangThank you for choosing our resort for your holiday in Danang. Thank you for letting us know your stay experience in Risemount. We are regretful that some negative points have made you unsatisfied. We apologize for any inconvenience that cause during your stay. Guest satisfaction is our most concern in our business development, hence your sincere comments is truly valuable for us to develop.We wish to have chance to welcome you back to Risemount to see how we have positively changed.Best regards,Trang Nguyen_Guest Relation Officer

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would definitely go back again.
Loverly hotel on the main strip overlooking the beach, restaurants and bars just over the road. Spa was very good and had a great massage. Staff are very friendly and the food is nice. Our suite overlooking the bay was very well priced.
Bodde här 2 nätter i februari 2023
Svar från Trang Nguyen 18 feb. 2023
Dear Mr.AdamWe very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

YEONBOK

Bodde här 2 nätter i januari 2023
Svar från Trang Nguyen 19 jan. 2023
Xin chao Mr/Ms.Yeonbok LeeWe very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

li-chan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to stay with excellent service
Had a two night stay. Room was clean. Bed was good. Breakfast selection above average. Service excellent. Spa service excellent all in all a very good stay. Can highly recommend it.
Bodde här 2 nätter i december 2022
Svar från Trang Nguyen 6 jan. 2023
Dear Mr.Young Li-chan,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

2/10 Väldigt dåligt

Trang

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

jisoo

Bodde här 2 nätter i november 2022
Svar från Trang Nguyen 13 dec. 2022
Xin chao Ms/Ms.JisooWe very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

8/10 Bra

Brandon

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great property but lacked service.
Positives: Big, comfy beds in a clean room. Restocked with water bottles each day. Power shower and a long, sunken bath. Wide range of choice at breakfast. Food was tasty and replenished regularly. Great location to beach (10min walk away), shops, bars, restaurants etc. Lots of multilingual TV channels for down time. Even a TV set up in the lobby showing World Cup fixtures! Helpful staff aided us in renting a scooter, making it very easy and stress free. Room came with a 200k drinks voucher which we used at the bar. Good variety of alcohoic and non-alcoholic options. Happy hour prices very competitive. One pleasant afternoon tea was included with the room rate. Negatives: Constant music at front of property can be heard through rooms. Noisy sports centre behind property, constant use of tannoy system is disruptive as early as 7am in the morning. Downstairs pool was out of service for 3 days due to private pool parties. Upstairs pool lacked music, a bar and service. Staff jet washed the patio in front of our room at midnight, which was particularly inconsiderate. Randomly at breakfast another guest left a bag of rubbish on the seat opposite me. I know this has nothing to do woth the hotel, but it was certainly disgusting. Another customer sat on our patio chairs to pose for pictures without asking. Again, nothing to do with the hotel, but staff didn't do much to prevent these things from happening. It was a bit like a free for all.
Bodde här 5 nätter i november 2022
Svar från Trang Nguyen 6 dec. 2022
Dear Ms/Mr.BrandonThank you for taking your time to experience our services and we appreciate your valued feedback.We are delighted that you had a wonderful stay. Your compliment on our room, pools and staffs is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.Besides, please accept my deepest apologies for the unpleasant experience related to noise. Please rest assured that I have reviewed your comments with the department concerned and things are on the way processing. We hope you will give us a chance to serve you better when you come back.Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

HYUNA

Bodde här 2 nätter i oktober 2022
Svar från Trang Nguyen 9 okt. 2022
Xin chao Ms.HyunaThank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

8/10 Bra

HYOSUB

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2022
Svar från Trang Nguyen 28 sep. 2022
Xin chao Mr.LIMThank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We look forward to having the pleasure of welcoming you back in the future for better services..Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

Hye yeong

Bodde här 2 nätter i augusti 2022
Svar från Trang Nguyen 27 aug. 2022
Xin chao Mr/ Ms.HyeyeongThanks for sharing your experience with us all!We appreciate the generous review and are delighted to hear that you are satisfied with the services of the Resort. Your feedback serves as great motivation for us all. Thank you for choosing Risemount Premier Resort Da Nang. We look forward to have chance to meet you and your family in the future.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

KYEHAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2022
Svar från Trang Nguyen 14 aug. 2022
Xin chao Mr.Bae Kyehan, Thanks for sharing your experience with us all! We appreciate the generous review and are delighted to hear that you are satisfied with the services of the Resort. Your feedback serves as great motivation for us all. Thank you for choosing Risemount Premier Resort Da Nang. We look forward to have chance to meet you and your family in the future. Sincerely, Trang Nguyen-Guest Relation Officer

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022
Svar från Trang Nguyen 23 juli 2022
Dear Mr.Andrew, Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future. Thank you and best regards, Trang Nguyen-Guest Relation Officer

10/10 Fantastiskt

LY

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice !
Khách sạn sạch sẽ, giường êm thoải mái, decor đẹp. Các bạn nhân viên nhiệt tình và vui vẻ, sẽ quay lại lần sau. Cảm ơn các bạn !
Bodde här 2 nätter i januari 2021

4/10 Dåligt

HEESUK

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 3 nätter i december 2020

10/10 Fantastiskt

PHAM

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful holiday!!
Beautiful resort, cleaness room, friendly staff, nice view for checking
Bodde här 1 natt i juli 2020
Svar från Chau Nguyen 11 juli 2020
Dear Pham Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Chau Nguyen Front Office Manager

10/10 Fantastiskt

DAN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, staff was very friendly and helpful. Location is good, close to the beach and few restaurants around.
Bodde här 5 nätter i mars 2020

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2019
Svar från Assistant Front Office Manager 1 mars 2020
Dear Anonymous, We are delighted that you had a wonderful stay. Your compliment on our room is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

JIYU

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
라이즈 후기
위치나 시설 그리구 조식두 너무 좋았어요 깨끗하구 조식 특히 맛있어요 추천 합니다 가성비 굿이에요 수영장도 좋아요
Bodde här 2 nätter i januari 2020
Svar från Assistant Front Office Manager 1 mars 2020
Dear JIYU, Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Ly Pham Assistant Front Office Manager

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Assistant Front Office Manager 1 mars 2020
Dear Anonymous, We are delighted that you had a wonderful stay. Your compliment on our room is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

TAEHO

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
아침식사 좋아요!
근무하시는 분들의 친절함 정말 좋았습니다. 그리고 조식도 다양한 음식이 많아서 아침부터 기분좋게 해주었네요. 객실내 쇼파 등의 먼지 등이 정리가 되지 않은 부분은 아쉬웠습니다. 가족여행에는 좋은 곳이라고 생각합니다.
Bodde här 2 nätter i januari 2020
Svar från Assistant Front Office Manager 2 feb. 2020
Xin chao TAEHO, Thank you so much for choosing Risemount Premier Resort Danang as your host in the pearl city! It was a great pleasure to have you as our guests. We are delighted to know that you enjoyed your time in our resort. Here at Risemount, our top priority is to provide our guests with a memorable experiences and it is great reward for our wonderful and dedicated team to know that we were able to do so for you and your family. Your kind comment is keeping us moving daily. We are looking forward to welcome you back soon for further memorable experience. Sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
親子5人で2ベッドルームの部屋を利用。下がリビングとキッチン、上に寝室と2つのバスルームというメゾネット形式の部屋でした。広くて清潔なお部屋で、部屋の中に階段がある!と子どもたちが大喜び。 2カ所プールがあり、2カ所はフロントを通り抜けた中庭。我が家は利用しませんでしたが、いつもきれいに掃除されていて快適そうでした。プールの脇に小さいですがおもちゃのあるキッズルームがあります。 朝食バイキングは洋食寄りですがベトナム料理や和風・中華風もあり。パンコーナーが充実しているのと、小さなパンケーキが用意されているので子どもたちに大好評でした。もちろんあたたかいフォーや目玉焼き・オムレツ等卵料理の提供も。 立地は普通の街中なので、海辺をリゾートをイメージしているとびっくりするかも。12月で海水浴の予定は全くなかったのでいいのですが……。ダナン中心部までは毎回タクシーを利用しました。
Bodde här 3 nätter i december 2019

8/10 Bra

Sohee

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
산토리니 같은 깔끔한 호텔
도착하면 산토리니에 온 기분. 룸컨디션 좋아요. 욕실 사이가 좀 아쉬웠고 물이 좀 시원하게 잘 안나왔어요. 근처 미케비치 가깝고 맛집들이 많아요. 수영장은 아이이들과 놀기 좋았어요. 조식은 그냥 평범한것 같지만 신랑은 좋았다네요. 주변에 음악소리 쿵짝쿵짝 끊임없이 들렸지만 노이즈는 아니네요.
Bodde här 3 nätter i januari 2020
Svar från Assistant Front Office Manager 2 feb. 2020
Dear Sohee, Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

byeol, korea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
전체적 으로 분위기도 너무 좋고 가족 여행와서 너무 잘쉬다가 가내요 리조트 호텔 청결도 엄청 좋고 깔끔합니다 룸 서비스도 너무 좋구요 불편하거나 하면 친절하게 도와주시고 설명해주셔서 너무 좋았습니다 대체적으로 의사소통은 영어로 해야 하구요 소통에 큰 문제는 없었습니다 간혹 말이 안통하면 번역기 하면 소통되구요 개선이나 바램이라면 호탤에 한국어 소통이 되시는분이 있으시면 하는 바램 입니다 건물도 너무 이쁘고 너무 좋아요 호탤 조식은 대체적으로 무난하고 맛도 좋았구요 음식 맛있었습니다 다낭가면 다음에 또 오고싶은곳 이에요 추천합니다
Bodde här 3 nätter i december 2019
Svar från Assistant Front Office Manager 2 feb. 2020
Xin chao Byeol, Thank you so much for taking your precious time in giving us this great detailed review, feedback and rating. We are glad to know you had enjoyed your vacation at Risemount Premier Resort Danang. I personally would like to thank you for the compliments and for giving us this opportunity to serve you both and it has been our privilege to do so during your stay. Thank you so much and we will be anxiously looking forward to your next visit. Your sincerely, Ly Pham Assistant Front Office Manager

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet
Fair price but sound proof could be improved in the room
Bodde här 5 nätter i december 2019
Svar från Assistant Front Office Manager 1 jan. 2020
Dear Anonymous, We are delighted that you had a wonderful stay. Your compliment on our decoration and staffs is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Besides, please accept my deepest apologies for the unpleasant experience related to our room soundproof. Please rest assured that I have reviewed your comments with the department concerned and things are on the way processing. We hope you will give us a chance to serve you better when you are next in Danang. Sincerely, Ly Pham Assistant Front Office Manager

8/10 Bra

SEUNGJIN

Bodde här 2 nätter i november 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2019
Svar från Assistant Front Office Manager 1 dec. 2019
Dear Guest, Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
깨끗하고좋았어요 다낭시티와 가까워서 금방 다닐수있고 직원 Huy 의 친절함으로 행복한 여행 보냈습니다.
Bodde här 2 nätter i november 2019
Svar från Assistant Front Office Manager 1 dec. 2019
Dear Guests, Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

juyun

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Assistant Front Office Manager 1 dec. 2019
Dear juyun, We are delighted that you had a wonderful stay. Your review is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

YOUNJUNG

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
수영 좋아하시면...
언어적인것, 조식, 시설, 서비스 모두 괜찮았습니다
Bodde här 3 nätter i november 2019
Svar från Assistant Front Office Manager 1 dec. 2019
Dear YOUNJUNG, Thank you very much for choosing to stay here at Risemount Premier Resort Da Nang and spending time on dropping us such a wonderful review on EXPEDIA. We are delighted to hear that you had a wonderful stay and you really enjoy our Santorini atmosphere. We are also so proud of staffs service making your stay extremely enjoyable and your nice words will be definitely shared with them as an encouragement in the future development. We are looking forward to welcoming your family back in the not too distant future. Your sincerely, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
隔音差
Bodde här 3 nätter i oktober 2019
Svar från Assistant Front Office Manager 1 dec. 2019
Dear Guest, We are delighted that you had a wonderful stay and please accept my deepest apologies for the unpleasant experience related to our room soundproof. Please rest assured that I have reviewed your comments with the department concerned and things are on the way processing. We hope you will give us a chance to serve you better when you are next in Danang. Sincerely, Ly Pham Assistant Front Office Manager

8/10 Bra

강욱

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
조식은 굿 주변 매연때문에 공기는 별로
다낭에 두번째 여행이었습니다 조식은 정말 맛있구요 주변엔 도로가 바로 앞에 있어서 공기가 좋진 않았습니다 매연때문에 셋다 목이 아파서 마스크를 쓰고 다녔어요
Bodde här 4 nätter i oktober 2019
Svar från Assistant Front Office Manager 1 dec. 2019
Dear 강욱, We are delighted that you had a wonderful stay. Your compliment on our decoration and staffs is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Besides, please accept my deepest apologies for the unpleasant experience related to our room amentities. Please rest assured that I have reviewed your comments with the department concerned and things are on the way processing. We hope you will give us a chance to serve you better when you are next in Danang. Sincerely, Ly Pham Assistant Front Office Manager

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Should have better option for same price
The interior design is good. Overall cleanliness is acceptable. However, the wifi connection is poor, can't even load one web page. We contacted the staffs for help but didn't improve at all. The staffs are generally friendly and polite but not too helpful. We were told breakfast would be served on 4/F on arrival and then it was served on 1/F on the next day! We later found out that they had event on 4/F, so they temperately served on 1/F. Not a big deal to go where for breakfast but definitely not a good impression as they could just tell us clearly on arrival. In addition, they threw away my friend's shoe bag and couldn't be found. While we were check out, they told us we have used the bottle of water in mini bar which we actually didn't. We tried to explain but didn't work. Given that not a big amount of money so we paid to settle. Again, this is not a good experience.
Bodde här 4 nätter i oktober 2019
Svar från Ly Pham 21 nov. 2019
Dear Anonymous, My name is Ly Pham and I am the Assistant Front Office Manager. Thank you very much for your choosing Risemount Danang and spending time on sharing your experiences. We felt bad for any shortcomings causing the inconvenience during your trip. Your comments are highly appreciated because it's the effective tools for us to improve our services and facilities in order to meet our guests' satisfaction. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please accept our sincere apologize and understand this unexpected matters. We are looking forward to welcoming you and your family back in the soonest time. Thank you and best regards, Ly Pham Assistant Front Office Manager

10/10 Fantastiskt

Sengbum

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i september 2019
Svar från Ly Pham 2 okt. 2019
Dear Anonymous, Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Ly Pham Assistant Front Office Manager

8/10 Bra

Karl

Bodde här 3 nätter i september 2019