Thank you Sir Scott for this review,First all we would like to applogize for this matter.We are surprised abou thhis review,since you were already aware that we need minimum of 4 divers for the trip to Gato island,and since Gato Island is a long distance diving trip,Tking 1 or 2 divers there is not enough to compensate the expense having a Big Private Boat.While you were here,you were also informed that we contactd another Diveshop to take an option unfortunately they don't have Gato Island trip on that time since the island is a bit quiet.Enjoy the rest of your Holiday .Mr.Scott

thank you for your review

Hello Paula thank you, I will pass on your comments regarding our staff. The rooms are Budget rooms cheap. We certainly have nicer large rooms with AC hot water, over looking the pool, new bath room just been renovated if people want to upgrade.

Hello Thanks for that I will adjust the price of water. And I do apologize for the fly wire. I was not aware of this. Had you of told us it would have been fixed straight away. But I do remember giving you free water when you requested it. There was really no need to email through Expedia. Can I suggest you engage with people directly. You may find a lot more friendly response and get the results you wish. Enjoy your travels.

Very sorry to see your review. I do read there was no other aspect of the resort that upset you. So I take some comfort in this. Unfortunately there had been some impropriety in bar/restaurant. Action was taken even before you wrote your review. The people you refer to, no longer work for us. Not sure where you heard the wages were cut in half. but this is simply not true. As at the start of all low seasons there was a vote. Either cutting back on hours or let people go. The guys chose to reduce hours. So they go to 6 hour days instead of 8 hours. Standard practice on the island. Wish you had of come to me so I had a chance to put you mind at rest. Maybe next time. Regards