Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 599 av 1000 recensioner" "
10 - Fantastiskt
599
8 - Bra i betyg. 252 av 1000 recensioner" "
8 - Bra
252
6 - Okej i betyg. 68 av 1000 recensioner" "
6 - Okej
68
4 - Dåligt i betyg. 32 av 1000 recensioner" "
4 - Dåligt
32
2 - Väldigt dåligt i betyg. 49 av 1000 recensioner" "
2 - Väldigt dåligt
49
9,2/10
Renlighet
9,0/10
Personal och service
8,8/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
9,2/10
Hållbarhet
Recensioner
8/10 Bra
bennett
19 maj 2024
bennett
Bodde här 1 natt i april 2024
Svar från Customer Service 21 maj 2024
Bennett, thank you for your positive rating. The team at Aloft Plano is delighted you enjoyed your stay. We hope to welcome you back soon!
10/10 Fantastiskt
Reem
Reste i grupp
19 maj 2024
Gillade: Renlighet och bekvämligheter
super nice staff and clean
Reem
Bodde här 3 nätter i maj 2024
Svar från Customer Service 19 maj 2024
Thank you for the wonderful review, Reem!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Aloft Plano. Have a wonderful day!
10/10 Fantastiskt
Crissy
12 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All the staff were very friendly and helpful!
Crissy
Bodde här 1 natt i maj 2024
Svar från Customer Service 13 maj 2024
Crissy, it's heartening to read your positive feedback regarding our team members at Aloft Plano. We're glad you found them to be both friendly and helpful. We look forward to your next visit!
10/10 Fantastiskt
Ousman
21 apr. 2024
Is really clean and safe and calm
Ousman
Bodde här 2 nätter i april 2024
Svar från Customer Service 23 apr. 2024
Ousman, thank you for your Expedia review! The Aloft Plano team is delighted to hear you found our property to be clean, tranquil, and secure. We strive to ensure our guests' safety and comfort, and it's wonderful to see that reflected in your experience. We look forward to welcoming you back for another exceptional stay in the near future.
10/10 Fantastiskt
Joseph
Reste med familj och småbarn
15 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Joseph
Bodde här 1 natt i april 2024
Svar från Customer Service 15 apr. 2024
Joseph, we're delighted to see your short and sweet review reflecting your excellent experience at Aloft Plano. We look forward to welcoming you again for another fantastic stay.
10/10 Fantastiskt
David
14 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would stay there again.
David
Bodde här 3 nätter i april 2024
Svar från Customer Service 15 apr. 2024
David, we're thrilled to hear that your stay at Aloft Plano left such a positive impression. It's always rewarding to know our guests would choose us again for their travel accommodations. Looking forward to welcoming you back for another great stay in the future!
6/10 Okej
David
14 apr. 2024
Booked room with Roll in shower they did not give me a room with Roll in shower
David
Bodde här 1 natt i april 2024
Svar från Customer Service 15 apr. 2024
David, thank you for sharing your experience with us. It seems there could have been an oversight regarding your room's amenities, specifically the roll-in shower. Ensuring that guests' accommodation requests are fulfilled is of high priority to our team. We encourage guests to reach out to our team members at any time during their stay in case an amenity is missing or different from what was expected. We hope you'll consider staying with us again so that we can provide you the seamless experience we strive for.
10/10 Fantastiskt
Richard
Reste med familjen
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not applicable. Too cold in hallways
Richard
Bodde här 2 nätter i april 2024
Svar från Customer Service 10 apr. 2024
Richard, thank you for choosing Aloft Plano and sharing your comments. We're glad to have had you with us, and we note your feedback on the hallway temperature. Rest assured, we'll take this into consideration as we continually strive to improve our guest experience. We hope to welcome you back in the near future.
8/10 Bra
Felix Alejandro Laboy
9 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Felix Alejandro Laboy
Bodde här 3 nätter i april 2024
Svar från Customer Service 10 apr. 2024
Felix, thank you for staying at Aloft Plano and leaving a rating. We're glad that your experience was satisfactory. We hope to welcome you back soon for an even more enjoyable stay.
8/10 Bra
Kellie, Magnolia
7 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kellie
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Kellie, thank you for your rating! It's fantastic to know you had a positive stay at Aloft Plano. We hope your travel plans bring you back soon.
10/10 Fantastiskt
Patricia
Reste med familjen
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and updated and in a good location.
Patricia
Bodde här 3 nätter i mars 2024
Svar från Customer Service 6 apr. 2024
Patricia, thank you for your kind words about Aloft Plano. We're thrilled to know you appreciated our pristine facilities, modern amenities, and strategic venue. We look forward to welcoming you back on your next visit.
10/10 Fantastiskt
Justin
Affärsresenär
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to the freeway very clean and very nice One of my favorite places for years
Justin
Bodde här 1 natt i februari 2024
Svar från Customer Service 1 apr. 2024
Justin, it's wonderful to hear you've had numerous positive experiences at Aloft Plano. We're thankful for your support over the years and it fills us with joy to be one of your favorite places. Thank you for highlighting our cleanliness and great location. We eagerly await your next visit!
10/10 Fantastiskt
Courtney, Shreveport
Reste med sin partner, Reste med husdjur
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel! Zero complaints.
Courtney
Bodde här 2 nätter i mars 2024
Svar från Customer Service 2 apr. 2024
Courtney, it is such a pleasure to know that your stay at Aloft Plano exceeded expectations! We truly appreciate your kind comments and look forward to hosting you again in the near future. Safe travels.
10/10 Fantastiskt
Joseph
31 mars 2024
Joseph
Bodde här 3 nätter i mars 2024
Svar från Customer Service 20 apr. 2024
Thanks for the fantastic rating, Joseph!It's outstanding we could exceed your expectations during your stay at Aloft Plano. We're all looking forward to your next stay with us.
2/10 Väldigt dåligt
Gopal
30 mars 2024
Gopal
Bodde här 1 natt i mars 2024
Svar från Customer Service 19 apr. 2024
Gopal, it seems your experience didn't quite meet expectations. Rest assured, your feedback is very important to us as we constantly aim to better our services and offerings. We hope you give us another chance in the future to improve your outlook.
10/10 Fantastiskt
Crystal
Reste med familjen
27 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. Great vibe!
Crystal
Bodde här 2 nätter i mars 2024
Svar från Customer Service 27 mars 2024
Crystal, it's fantastic to hear you enjoyed your time at Aloft Plano. Our team is thrilled that you appreciated our inviting atmosphere. We can't wait to have you back for another stellar experience!
10/10 Fantastiskt
Quentin, Beaumont
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I’ll forever stay at the Aloft Plano!! Love the atmosphere and the staff is very friendly
Quentin
Bodde här 4 nätter i mars 2024
Svar från Customer Service 26 mars 2024
Quentin, your endorsement is very appreciated and we're thrilled to learn the unique atmosphere of Aloft Plano and the friendliness of our team members had such a positive impact on your stay. We eagerly look forward to continually welcoming you back.
10/10 Fantastiskt
BRANDON
24 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Modern looking hotel with great staff and great price.
BRANDON
Bodde här 1 natt i mars 2024
Svar från Customer Service 25 mars 2024
Brandon, we're delighted to hear that you appreciated the contemporary aesthetic of Aloft Plano. It's especially rewarding to learn that our team members made a positive impact and that you found our pricing attractive. We can’t wait to welcome you back in the near future!
4/10 Dåligt
Siressa
24 mars 2024
No room attendant, no fresh towels, no daily cleaning, no one to bring towels, no shuttle, dirty
Siressa
Bodde här 2 nätter i mars 2024
Svar från Customer Service 26 mars 2024
Siressa, thank you for sharing your concerns. We regret to hear that some amenities you were seeking were not satisfactorily provided. Your feedback about the cleanliness and towel service, as well as the lack of a shuttle service, is valuable and will be shared with our colleagues for internal review. Rest assured that the level of service you have described does not align with our usual standard. Your visit will be taken as an opportunity to improve. We hope to welcome you back in the future for a better experience.
2/10 Väldigt dåligt
Felicia
23 mars 2024
Felicia
Bodde här 1 natt i mars 2024
Svar från Customer Service 12 apr. 2024
Felicia, it's unfortunate to note your experience didn't live up to expectations. We sincerely value your feedback. Please know, we're dedicated to enhancing our service in order to ensure a superior stay for all of our guests in future. We invite you to let us prove our commitment on your upcoming travels.
10/10 Fantastiskt
Brenda
Reste med sin partner
19 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
I like the Aloft brand so stylish and comfortable
Brenda
Bodde här 1 natt i mars 2024
Svar från Customer Service 20 mars 2024
Brenda, we're thrilled to hear you appreciate the unique style and comfort of Aloft Plano. We endeavor to ensure our guests have a wonderful and cozy stay. Thank you for your uplifting feedback, and we'd love to welcome you back in the future.
10/10 Fantastiskt
Briana
Reste med familj och småbarn
18 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and very nice room! Loved it for the night
Briana
Bodde här 1 natt i mars 2024
Svar från Customer Service 19 mars 2024
Briana, it's wonderful to see that you enjoyed your stay at Aloft Plano. Your kind words about our immaculate rooms are greatly appreciated. We'd be delighted to welcome you again for another fantastic overnight experience.
10/10 Fantastiskt
Montrego Quadrikus, Greensboro
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Montrego Quadrikus
Bodde här 2 nätter i mars 2024
Svar från Customer Service 18 mars 2024
Montrego, we're thrilled that your stay at Aloft Plano was great! We appreciate your feedback and look forward to welcoming you back in the near future.
10/10 Fantastiskt
Markayla
10 mars 2024
Markayla
Bodde här 1 natt i mars 2024
Svar från Customer Service 30 mars 2024
Thank you for the amazing rating, Markayla!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Aloft Plano soon!Thanks again for leaving your feedback!
10/10 Fantastiskt
Traci
4 mars 2024
Gillade: Bekvämligheter och boendets skick och faciliteter
Very nice. Great area.
Traci
Bodde här 2 nätter i mars 2024
Svar från Customer Service 6 mars 2024
Traci, it's splendid to hear you relished your stay at Aloft Plano. We are delighted you enjoyed our prime location. Thank you for your kind words, and we hope to welcome you again soon.
10/10 Fantastiskt
Mayra
3 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great stay.
Mayra
Bodde här 1 natt i mars 2024
Svar från Customer Service 5 mars 2024
Mayra, it's wonderful to read that you had a fantastic experience at Aloft Plano. We pride ourselves on providing top-notch stays for our guests. Your positive feedback is greatly appreciated. Please come visit us again soon!
10/10 Fantastiskt
HUSSEIN, Laguna Niguel
Reste i grupp
27 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great customer service excellent location and the staff are amazing thank you
HUSSEIN
Bodde här 2 nätter i februari 2024
Svar från Customer Service 3 mars 2024
Hussein, it's heartwarming to hear about your positive experience at Aloft Plano! We're thrilled that you found our location convenient and our team members outstanding. Your kind words truly inspire us to continually offer top-notch service. We can't wait to welcome you back on your next visit. Thank you for choosing us!
10/10 Fantastiskt
Julio
Reste i grupp, Reste med sin partner, Reste med husdjur
26 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelent
Julio
Bodde här 2 nätter i februari 2024
Svar från Customer Service 27 feb. 2024
Julio, thank you for sharing your feedback. It brings us great joy to hear such straightforward praise. All of us at Aloft Plano aim to provide an excellent experience and your words confirm our efforts. We hope to serve you again in the future.
10/10 Fantastiskt
Jasmine
Reste med familj och småbarn
26 feb. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Amazing
Jasmine
Bodde här 1 natt i februari 2024
Svar från Customer Service 20 mars 2024
Thank you for the perfect rating, Jasmine!We are very pleased to hear that you had a wonderful stay at Aloft Plano. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
10/10 Fantastiskt
Brianna
Reste med sin partner
20 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was nice. Hotel was clean
Brianna
Bodde här 3 nätter i februari 2024
Svar från Customer Service 21 feb. 2024
Brianna, it's wonderful to hear your comments about Aloft Plano. We're thrilled that you appreciated our diligent team members and the cleanliness of our facilities. We hope to welcome you back in the future.
10/10 Fantastiskt
Derrick
20 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice for me and girlfriend little getaway, very comfortable room slept like a a baby!
Derrick
Bodde här 1 natt i februari 2024
Svar från Customer Service 21 feb. 2024
Derrick, appreciating your lovely review! It's delightful to know that the serene atmosphere of Aloft Plano contributed to your restful sleep. We're pleased you and your girlfriend enjoyed a cozy retreat. We would be enthusiastic to provide another memorable experience on your next visit.
10/10 Fantastiskt
Amy
19 feb. 2024
Gillade: Personal och service
Amy
Bodde här 1 natt i februari 2024
Svar från Customer Service 22 feb. 2024
Amy, your five-star rating of Aloft Plano is greatly appreciated! We trust that your experience was enjoyable and we're looking forward to your next stay with us. Thank you for choosing our hotel.
8/10 Bra
Kourtney
Reste med sin partner
12 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the property, just wish the water would have gotten hot
Kourtney
Bodde här 1 natt i februari 2024
Svar från Customer Service 13 feb. 2024
Kourtney, it's pleasing to hear you adored your stay at Aloft Plano. We appreciate your observations about the water temperature; rest assured we will take note of this as we continuously strive to optimize our guest experience. Thank you for choosing us, and we hope to see you again soon.
10/10 Fantastiskt
Ryan
Reste med familj och småbarn, Reste med familjen
11 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really enjoyed our stay. It’s got the coolest vibe, with plenty of lounge room. With a upper deck and lower deck. A pool table, fireplace etc
This is the ultimate hang out place you don’t even feel like you’re at a hotel. Definitely recommend we will be back!
Ryan
Bodde här 2 nätter i februari 2024
Svar från Customer Service 13 feb. 2024
Ryan, we're thrilled to hear that you enjoyed your stay at Aloft Plano. It's wonderful to know that our comfortable lounge area, features, and distinct atmosphere offered a unique experience beyond the traditional hotel feel. We're looking forward to welcoming you back for your next stay. Thanks for your recommendation!
8/10 Bra
Joseph
5 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Joseph
Bodde här 3 nätter i februari 2024
Svar från Customer Service 7 feb. 2024
Joseph, thank you for choosing Aloft Plano and taking the time to rate us. We're delighted that your experience with us warranted a 4-star rating. We hope to exceed your expectations and earn that last star during your next visit.
8/10 Bra
R
1 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
R
Bodde här 2 nätter i januari 2024
Svar från Customer Service 3 feb. 2024
R, thank you for rating your stay at Aloft Plano. We appreciate your valuable feedback and we're glad that your experience was a positive one. Our team hopes to continue providing enjoyable stays in the future!
10/10 Fantastiskt
Adrian
31 jan. 2024
Adrian
Bodde här 2 nätter i januari 2024
Svar från Customer Service 2 feb. 2024
Adrian, thank you for choosing Aloft Plano and for leaving such a fantastic score. Your support is truly appreciated and we look forward to welcoming you back in the near future.
10/10 Fantastiskt
veronica
29 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
veronica
Bodde här 2 nätter i januari 2024
Svar från Customer Service 31 jan. 2024
Thank you for the great rating, Veronica!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Aloft Plano! We hope you plan on staying with us again soon!We're looking forward to your next visit!
10/10 Fantastiskt
Tracey
28 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I stayed for my bday
Tracey
Bodde här 2 nätter i januari 2024
Svar från Customer Service 29 jan. 2024
Tracey, we're thrilled you chose Aloft Plano as your birthday destination! We hope your special day was memorable and look forward to making more celebrations brighter together.
10/10 Fantastiskt
Verifierad resenär
27 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i januari 2024
Svar från Customer Service 28 jan. 2024
Thank you for the excellent rating!Our goal is to go above and beyond to ensure our guests have a memorable experience at Aloft Plano! We look forward to hosting you again soon.
10/10 Fantastiskt
Nadine
Reste med familjen
27 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great just didn't like the first floor room setup, fell too boxed in and no tints on the widow do could not open the curtains to get the natural light in. It's a beautiful hotel and the staff was very nice and helpful.
Nadine
Bodde här 3 nätter i december 2023
Svar från Customer Service 28 jan. 2024
Nadine, we appreciate your excellent review. It's rewarding to hear you found Aloft Plano to be a beautiful destination and our team members to be both pleasant and accommodating. However, we acknowledge your feedback on our first-floor room's layout. We aim to ensure our guest rooms meet your taste and facilitate your comfort. Please feel free to communicate any preferences for future stays, and we'll do our best to accommodate them. We are looking forward to your next visit. Thanks again.
10/10 Fantastiskt
Susana
Reste med familjen
27 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Susana
Bodde här 2 nätter i januari 2024
Svar från Customer Service 28 jan. 2024
Thanks for the amazing rating, Susana!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Aloft Plano!
8/10 Bra
Raymond K
Reste med sin partner
26 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would've given this place a 5 star rating except we prepaid for breakfast and the food choices were limited and not very good.
Raymond K
Bodde här 1 natt i januari 2024
Svar från Customer Service 27 jan. 2024
Raymond, we appreciate your feedback. We're pleased to know that your overall stay at Aloft Plano was positive. As for your concern, be assured we're constantly working to enhance our breakfast offerings and value your opinion. We hope we'll have another opportunity to exceed your expectations during your next visit.
6/10 Okej
George
Affärsresenär
22 jan. 2024
Gillade: Personal och service
We stayed for business purposes.
George
Bodde här 2 nätter i januari 2024
Svar från Customer Service 23 jan. 2024
George, thank you for taking the time to rate your recent stay at Aloft Plano. It appears we didn't fully meet your expectations and we'd appreciate an opportunity to learn more about any specific areas that could be improved. We hope you'll consider sharing more about your experience.
8/10 Bra
Pam
Reste med familjen
21 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pam
Bodde här 1 natt i januari 2024
Svar från Customer Service 22 jan. 2024
Thank you for the amazing rating, Pam!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Aloft Plano. Thank you again for sharing!
10/10 Fantastiskt
Keith
Reste i grupp
17 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Keith
Bodde här 1 natt i januari 2024
Svar från Customer Service 18 jan. 2024
Keith, thank you for choosing Aloft Plano and for leaving us a perfect score. We're delighted that your experience with us was enjoyable and we look forward to welcoming you back in the future.
8/10 Bra
John
14 jan. 2024
John
Bodde här 1 natt i januari 2024
Svar från Customer Service 16 jan. 2024
John, thank you for choosing Aloft Plano and taking the time to rate your stay. It’s wonderful to know your experience met your expectations. We hope to serve you again in the future.
2/10 Väldigt dåligt
Eric
13 jan. 2024
Gillade inte: Personal och service och boendets skick och faciliteter
Eric
Bodde här 1 natt i januari 2024
Svar från Customer Service 15 jan. 2024
We appreciate your feedback, Eric.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
10/10 Fantastiskt
NATHAN
8 jan. 2024
NATHAN
Bodde här 3 nätter i januari 2024
Svar från Customer Service 13 jan. 2024
Thank you for the wonderful rating, Nathan!It's fantastic you enjoyed your time at Aloft Plano so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
10/10 Fantastiskt
Esdras
Reste med familj och småbarn, Reste med familjen
27 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great customer service
Esdras
Bodde här 3 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Esdras, we're elated that you received excellent customer service at Aloft Plano. Our team members strive to provide a wonderful experience for all our guests. We look forward to your next visit.