Lobby

Recensioner av Clarion Inn & Suites DFW North

2.5 out of 5
Clarion Inn & Suites DFW North
4770 Plaza Drive, Irving, TX

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 430 av 1000 recensioner" "
8 - Bra i betyg. 276 av 1000 recensioner" "
6 - Okej i betyg. 115 av 1000 recensioner" "
4 - Dåligt i betyg. 82 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 97 av 1000 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Howard

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is worn down and need updating
Bodde här 1 natt i april 2024
Svar från Hotel Manager 27 apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty regarding the condition of our property. Rest assured, we take your comments seriously and are constantly working on improvements to enhance our guests' experience. We hope to welcome you back in the future to showcase the positive changes we've made.Sincerely, Hotel Manager

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had a great experience during your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Okej

Caitlyn

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Hotel Manager 25 apr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you chose to stay with us. However, we're sorry to learn that your experience didn't meet your expectations, resulting in a 3 out of 5 rating. Your comments are valuable to us, and we'll use them to address any areas needing improvement to enhance the guest experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

BEVERLY

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We like the convenience of the shuttle. Our stay is always pleasant.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 24 apr. 2024
Dear Beverly,Thank you for taking the time to share your feedback on Expedia! We're thrilled to hear that you enjoyed the convenience of our shuttle service and that your stay with us is always pleasant. Providing a seamless and enjoyable experience for our guests is our top priority, and we're glad to have met your expectations. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Hannah Leah, Franklin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was extremely welcoming and very friendly, and restaurant food was delicious!
Bodde här 1 natt i april 2024
Svar från Hotel Manager 22 apr. 2024
Dear Guest,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our staff welcoming and friendly, and that you enjoyed the delicious food at our restaurant. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 Bra

DEBORAH

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Hotel Manager 23 apr. 2024
Dear Deborah,Thank you for sharing your feedback with us on Expedia. We appreciate your rating and would love to know how we can improve your experience to earn a higher rating in the future. Your input helps us make meaningful changes to enhance our guests' stays. Please feel free to reach out to us directly with any specific feedback or suggestions you may have.Sincerely,Hotel Manager

6/10 Okej

DEBORAH

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Our room was in the two hundred hall and the door opened to a closet that was partially blocking the entrance. We barely got our suitcase in. Very cramped room. Bathroom not tub and the shower toilet area looked painted this dark blue with old brown tile...shabby looking. We opened the curtains and our view was another building's windows that was about 20 feet away. So we were glad it was only for one night, as we stayed in a cramped room with the shades drawn.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 22 apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the layout and size of your room, as well as the view from your window. Your comments are important to us, and we will review them with our team to see how we can improve. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Garland

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i april 2024
Svar från Hotel Manager 19 apr. 2024
Dear Guest,Thank you for your excellent review on Expedia! We're delighted to hear that you had a great stay with us. Providing exceptional experiences for our guests is what we strive for, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated and serves as encouragement for our team to continue delivering outstanding service.Sincerely, Hotel Manager

6/10 Okej

Carla

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
I really liked the pool and spa, but the cafe was awful. They actually ran out of eggs and so I had no breakfast. They should have a free breakfast anyway
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 17 apr. 2024
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed our pool and spa facilities. But at the same time, we apologize for the inconvenience you experienced at our cafe. We take your comments seriously and will address the issues with breakfast availability to ensure a more consistent experience for all guests. Your input helps us improve, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Derrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay everything was amazing loved the lounge in the hotel food and drinks was great
Bodde här 4 nätter i april 2024
Svar från Hotel Manager 16 apr. 2024
Dear Derrick,Thank you for your perfect rating! We're thrilled to hear that you had a great stay with us and that you enjoyed our lounge, as well as the food and drinks. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

2/10 Väldigt dåligt

Elmer

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No car parking
Bodde här 1 natt i april 2024
Svar från Hotel Manager 12 apr. 2024
Dear Guest,We apologize for the inconvenience caused by the lack of car parking during your stay. Your feedback is important to us, and we regret that we were unable to provide adequate parking facilities. We will take your comments into consideration as we strive to improve our services. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to contact us directly.Sincerely, Hotel Manager

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotel Manager 12 apr. 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you had a wonderful experience during your stay with us. Your positive feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff service was exceptional at the front desk. Very courteous and friendly.
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 13 apr. 2024
Dear Guest,Thank you for your perfect rating and kind words about our staff! We're delighted to hear that you found our front desk service exceptional, courteous, and friendly. Providing excellent service is our priority, and we appreciate your recognition. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

2/10 Väldigt dåligt

Lisa, Emeryville

Bodde här 1 natt i april 2024
Svar från Hotel Manager 30 apr. 2024
Dear Guest,We're truly sorry to hear about your disappointing experience. Your satisfaction is our priority, and we apologize for falling short of your expectations. We would appreciate the opportunity to learn more about your specific concerns so we can address them promptly. Please reach out to us directly so we can make things right.Sincerely, Hotel Manager

8/10 Bra

Donna

Reste med sin partner
Gillade: Renlighet och personal och service
Seems clean but room carpet is dirty looking. No door for shower and toilet? Can’t find any local tv channels NBC. ABC. CBS.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 9 apr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel to be clean, but we apologize for the appearance of the room carpet and the lack of a door for the shower and toilet. Your comments will be shared with our team for consideration. Regarding the TV channels, we apologize for any inconvenience. We will look into improving the channel selection for our guests. We appreciate your input and hope to have the opportunity to provide you with a better experience during your next stay.Sincerely, Hotel Manager

10/10 Fantastiskt

Christine

Reste med sin partner
Everyone was so friendly and helpful
Bodde här 1 natt i april 2024
Svar från Hotel Manager 9 apr. 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you found our staff to be friendly and helpful. Providing exceptional service is our priority, and we're thrilled that you had a positive experience. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Dåligt

Alex

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Assigned room was being cleaned, had to get a new room, a bag of garbage sat outside our new room for hours, bathrooms have no ventilation.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we're addressing these issues to ensure a better experience for our guests in the future. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

8/10 Bra

Harris

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Value for money
Bodde här 1 natt i april 2024
Svar från Hotel Manager 5 apr. 2024
Dear Guest,Thank you for taking the time to leave a review of your recent stay with us. We're pleased to hear that you found our hotel to offer good value for money. If there are any areas where you feel we can improve and earn that extra star from you, please do not hesitate to share your suggestions with us. Your feedback is invaluable as we strive to continually enhance the experience for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

LaDonna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was super nice and made the check-in simple
Bodde här 1 natt i mars 2024
Svar från Hotel manager 30 mars 2024
Dear Guest,Thank you for your excellent rating and kind words! We're delighted to hear that you had a pleasant check-in experience with our friendly staff. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon!Sincerely, Hotel Manager

8/10 Bra

Angel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Yes
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 27 mars 2024
Dear Guest,Thank you for your review. We're glad to see that you had a positive experience during your stay with us. If there are any specific areas where we can further improve and earn that fifth star from you in the future, please feel free to share your feedback. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

4/10 Dåligt

James

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk seemed to be bothered at check-in, got into our room 1st floor couldn’t the window to lock, the bed had 4 small square pillows a d was told they had none to give out. Decided to check out the pool with my 6yr old son. The hot tub walls are all green and the light was out of its socket and dangling around, the pool seemed ok. The small confusing to find restaurant is WAY over priced! Overall not a good stay.
Bodde här 3 nätter i mars 2024
Svar från Hotel Manager. 26 mars 2024
Dear James, Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the unfriendly front desk service, the window lock, and the lack of pillows. We're also sorry to hear about the condition of the hot tub and the overpriced restaurant. Your feedback is valuable to us, and we will address these concerns to improve our services. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Manager

10/10 Fantastiskt

Johnny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 20 mars 2024
Dear Guest,Thank you for your positive review! We're glad to hear that you found our hotel clean during your stay. Your feedback is greatly appreciated. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Surya Ravali

Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 4 apr. 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a wonderful experience during your stay with us. Providing top-notch service and ensuring our guests have a comfortable and enjoyable stay are our main priorities. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Fantastiskt

Pardeep

Bodde här 1 natt i mars 2024
Svar från Hotel Manager 4 apr. 2024
Dear Guest,Thank you for your outstanding review! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities. Your feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Fantastiskt

Stanley

Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 2 apr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bra

Shakara

Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 2 apr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. We value your input and hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

2/10 Väldigt dåligt

Devendra

Worst
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 8 mars 2024
Dear Guest,We're truly sorry to hear that you had a negative experience during your stay. Your satisfaction is our top priority, and we apologize for falling short of your expectations. If you'd like to discuss your concerns further or if there's anything specific we can address, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to improve and regain your trust in the future.Sincerely, Hotel Manager

6/10 Okej

Johannaly

Bodde här 1 natt i mars 2024
Svar från Hotel Manager 27 mars 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to know that you found aspects of your stay enjoyable. Your comments are valuable to us as they help us identify areas for improvement. If there are specific areas you feel we could enhance to make your next stay more satisfactory, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely, Hotel Manager

8/10 Bra

Cindy

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Property was very convenient to airport , shuttle was nice.
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 6 mars 2024
Dear Guest,Thank you for your review. We're pleased to hear that you found our property convenient to the airport and that you enjoyed our shuttle service. If there's anything we can do to improve and earn that extra star in the future, please let us know. We appreciate your feedback and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager

4/10 Dåligt

Danika

Bodde här 1 natt i mars 2024
Svar från Hotel Manager. 26 mars 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests, which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Fantastiskt

Sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved our stay
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 3 mars 2024
Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay with us. Providing exceptional experiences for our guests is always our top priority. We truly appreciate your positive feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 Fantastiskt

Anthony

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had come in from Vegas. Tired, really tired. When i phoned Clarion, the lady was really helpful and sent the shuttle to get us. The driver was nice, decent.Got to Hotel quickly. Check in was smooth. Because i was very tired, it was good to see a restaurant here. The restaurant was fine too. The room was good, clean.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 29 feb. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you loved your stay with us. It's fantastic to know that you found our hotel quiet, clean, and family-friendly, and that our free breakfast provided everything you needed for your short stay. We're thrilled that our front desk staff was super helpful and friendly. We can't wait to welcome you back again for another wonderful experience!Sincerely, Hotel Manager

10/10 Fantastiskt

Amy, Chesapeake

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place to stay if you have a flight cancellation
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 28 feb. 2024
Dear Guest,Thank you for your glowing 5-star review! We're delighted to hear that you found our hotel to be a very nice place to stay, especially during a flight cancellation. We strive to provide comfort and convenience to all our guests, and we're glad we could meet your expectations. Should your travels bring you back to the area, we would be honored to host you again.Sincerely, Hotel Manager

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property for the price
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager 2 mars 2024
Dear William,Thank you for your perfect rating! We're pleased to hear that you found our property to be nice, especially considering the price. Providing a comfortable and affordable experience for our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 Bra

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hotel Manager 26 feb. 2024
Dear Guest,Thank you for your rating. We're glad you chose to stay with us. If there's anything specific you think we could improve to earn that extra star next time, please let us know. Your feedback is valuable to us, and we hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Thomas

Gillade: Bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 23 feb. 2024
Dear Guest,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 Okej

Jazmine

Affärsresenär
Gillade: Personal och service
staff was friendly when I asked them to move my rooms because the bed had me itching, I laid in the bed for about 15 minutes before I started getting bitten by something. I had little itchy bumps on my arms and stomach, after I was moved to another room it got better! The restaurant they have on the property was great, bar and food were too good! best part of my stay.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 21 feb. 2024
Dear Guest,Thank you for your feedback on Expedia. We're pleased to hear that you found our staff friendly and enjoyed the restaurant and bar offerings during your stay. However, we apologize for the inconvenience you experienced with the bed in your initial room. We're glad that we were able to swiftly address this issue by moving you to another room. Your comfort and satisfaction are important to us, and we will look into the matter to ensure it doesn't happen again. We welcome you back for a more seamless experience in the future.Sincerely, Hotel Manager

2/10 Väldigt dåligt

Haley

Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hot water didn’t work
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 19 feb. 2024
Dear Guest,We apologize for the inconvenience you experienced with the hot water during your stay. Ensuring all amenities, including hot water, are functioning properly is essential for a comfortable stay, and we regret falling short in this regard. Your feedback is valuable, and we will address this issue promptly to prevent any future occurrences. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Kei

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
空港から近くて良いが、公共交通機関を使うにはシャトルバスで空港へ行くかタクシーを使うしかない。シャトルバスは時刻が決まっており、朝~日中は空港に向かうには問題ない。 設備は綺麗。
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 15 feb. 2024
Dear Guest,Location is great, very close to the airport. However, if you rely on public transportation, you'll need to take the shuttle bus or a taxi to the airport. The shuttle bus has fixed schedules, which are convenient during the morning to early afternoon. The facilities are clean and well-maintained.Sincerely, Hotel Manager

10/10 Fantastiskt

Symantha

Bodde här 1 natt i februari 2024
Svar från Hotel Manager 21 mars 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

2/10 Väldigt dåligt

Teresa

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was nice they did move us one time due to the refrigerator not working and it smelled so bad. Then the next room shower had sewer smell coming up through it - we had no hot water in the sink then the next morning we only had like warm water to shower with. I mentioned it to the staff when leaving and they noted it. Definitely a place unfortunately I would not recommend.
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 6 feb. 2024
Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. Your experience does not meet our standards of service, and we understand your disappointment. We will address the maintenance and cleanliness concerns with our team immediately to ensure improvements are made. We appreciate your feedback and regret that we did not meet your expectations. If there is anything we can do to regain your trust or improve your experience, please do not hesitate to reach out to us directly.Sincerely, Hotel Manager

10/10 Fantastiskt

Bryonna

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and quiet , great for the price also!
Bodde här 1 natt i december 2023
Svar från Hotel Manager 3 feb. 2024
Dear Guest,Thank you for taking the time to share your positive experience and leaving a 5 out of 5 review on Expedia. We are thrilled to hear that you found our hotel very nice, quiet, and a great value for the price. Your satisfaction is our priority, and we appreciate your feedback. If there's anything specific that stood out or if you have any suggestions for further improvement, please feel free to let us know. We look forward to welcoming you back on your future travels.Sincerely, Hotel Manager

4/10 Dåligt

Trevor

Reste med sin partner
Gillade: Renlighet och personal och service
No hot water in 3 different rooms. Had not been able to take a hot shower in multiple rooms. Shower would go from warm to cold in a few minutes. The staff were friendly and accommodating by allowing us to change rooms but the issue was never resolved. As of that’s just the way it is. Will not stay here again.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 29 jan. 2024
Dear Guest,Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you faced with the lack of hot water during your stay. We appreciate your kind words about our friendly and accommodating staff, but we regret that the issue was not fully resolved. Your feedback is valuable, and we will investigate the hot water issue to ensure it is addressed promptly. We understand the importance of a comfortable stay, and we apologize for any frustration caused. We hope you reconsider and give us another chance to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 Okej

Barry

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Good but no hot water shower for me
Reception and shuttle , restaurant all quite good but didn’t have hot water for a hot shower. Let it run long time like they said and yes tried the different knob -turner- swivel -handle directions , but was obvious they just ran out and I suffered , was hoping for first real hot shower after several weeks traveling in Mexico as a backpacker with little if ever any hot water, but that was not to be the case, unfortunately.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 29 jan. 2024
Dear Guest,Thank you for sharing your feedback, and we appreciate your positive comments about our reception, shuttle, and restaurant services. However, we sincerely apologize for the inconvenience you faced with the lack of hot water for your shower. Your experience is important to us, and we will investigate and address this issue promptly to ensure it doesn't recur. We understand the significance of a hot shower, especially after an extended period of travel. We value your input and hope you consider giving us another opportunity to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Bra

Misty

Reste i grupp
Gillade: Renlighet och personal och service
No hot water. A lot of flights were cancelled that day so I wrote it off to lots of use at the time but still none at 4 am. Check in was smooth and quick but don’t count on the bar/restaurant too much.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 27 jan. 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience with the hot water and appreciate your understanding. Your comments are noted, and we will investigate and address the issue promptly. We also appreciate your mention of the check-in experience. Regarding the bar/restaurant, we will work on improvements. If you have additional details to share, please reach out. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Holly, Woodway

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location, quiet and easy to access. Dwayne was awesome.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 27 jan. 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you found our location perfect, quiet, and easy to access. It's great to know that Dwayne provided an awesome experience for you. If there's anything specific you loved about your stay, feel free to share. We appreciate your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 27 jan. 2024
Dear Guest,Thank you for your perfect rating! We're delighted to see that you had a great experience during your stay. If there are any specific highlights or aspects you'd like to share, we'd love to hear them. Your feedback is greatly appreciated, and we look forward to hosting you again in the future.Sincerely, Hotel Manager

6/10 Okej

Harry

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 20 jan. 2024
Dear Guest,Thank you, Harry, for taking the time to provide your feedback. We appreciate your rating and would like to know more about your experience to better address any areas of improvement. If you have specific comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to enhance your satisfaction in the future.Sincerely, Hotel Manager

10/10 Fantastiskt

Christian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and close to the airport if you need to stay a night before or after your flight! The bistro in-house is pretty good too.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 18 jan. 2024
Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We appreciate your positive feedback and are pleased to hear that you found our hotel to be a great place, especially for those needing to stay before or after a flight. We're glad you enjoyed the in-house bistro as well. If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Okej

Dale

Affärsresenär, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
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Bodde här 1 natt i januari 2024
Svar från Hotel manager 18 jan. 2024
Dear Guest,Thank you for sharing your feedback on Expedia. We appreciate your input, and we apologize that your experience did not meet your expectations. To better understand your concerns and improve our services, could you provide more details about the issues you encountered? Your insights are valuable to us, and we want to address any specific areas that may have contributed to your dissatisfaction. We appreciate your feedback and hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager