Hello, we thank you for staying at our property. We are glad you found our customer service to be satisfactory. We sincerely apologize that the rooms were not. We have forwarded your complaint to our executive management team who are reviewing it and taking appropriate measures. Thank you,

Hello, thank you for taking the time to share your feedback. We sincerely apologize that the hot tub was not available during your stay. We are also sorry that our laundry service was not available during your stay. We have forwarded your complaints to our executive management team who are actively reviewing your complaints. Thank you,

Dear Mircea, I wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Carlos

Dear Dolores,I wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.

Dear Talea,I wanted to take a moment to express my sincere gratitude for your incredibly kind and positive review of our hotel. Your words truly warmed our hearts and reminded us why we love what we do. We strive to provide each guest with a memorable and enjoyable experience, and it means the world to us to know that we succeeded in doing so for you. Your feedback motivates us to continue delivering exceptional service to all our guests.Thank you once again for taking the time to share your thoughts and for choosing to stay with us. We look forward to welcoming you back in the future for another wonderful stay.Warm regards,Carlos

Dear YitzhakI wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Warm Regards,Carlos

Dear Williams,I wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Warm Regards,Carlos

Dear Erin, I wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Warm Regards,Carlos

We're delighted to hear that you chose our property for its prime location near Lake Ray Hubbard and the Rockwall Harbor district. We understand the appeal of being situated in such a picturesque area, and we're pleased that you found it convenient for your stay.We apologize if you found our pricing to be higher than expected and if the amenities did not fully meet your expectations. Your feedback regarding the pricing, breakfast offerings, and staff service is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.Thank you for choosing to stay with us.

Thank you for your feedback, and we're delighted to hear that overall, you had a great experience during your stay with us.We apologize for the inconvenience caused by the sticky spill on the carpet next to the bed. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this instance.Your feedback is important to us, and we will address this issue with our housekeeping team to ensure that similar incidents are prevented in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be very nice and clean! Providing a comfortable and safe environment for our guests is one of our top priorities, and we're glad that you felt secure in our parking lot.Thank you for choosing to stay with us, and we're delighted to hear that you plan to return in the future. We can't wait to welcome you back for another fantastic stay! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you for your kind words, and we look forward to seeing you again soon!

Dear Laura,I wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Warm Regards,Carlos

We're thrilled to hear that you had a wonderful experience at our property! Providing a convenient location and beautiful views for our guests is important to us, and we're delighted that you enjoyed the proximity to shopping and dining options as well as the stunning view of Lake Hubbard.Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic stay!

Thank you for your kind words! We're delighted to hear that you had a lovely stay at our property and that you enjoyed the morning walks by the lake. Providing excellent service and memorable experiences for our guests is our top priority, and we're thrilled that Mr. Bobby and our team were able to make your stay exceptional.We look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you for choosing to stay with us, and we can't wait to have you back!

Dear Maria, I wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Warm Regards,Carlos

Dear JamesI wanted to extend a heartfelt thank you for awarding us with a glowing 5-star review. Your feedback means the world to us and serves as a tremendous source of encouragement.Knowing that we were able to meet and exceed your expectations fills us with immense joy and pride. We are deeply committed to providing exceptional experiences for all our guests, and your rating reaffirm that we are on the right track.Thank you for choosing to stay with us and for taking the time to share your positive experience. We are truly grateful for your support and look forward to welcoming you back for another fantastic stay.Warm Regards,Carlos

Thank you for sharing your experience with us. While we're glad to hear that you found the hotel and your room to be great and comfortable, we apologize for any shortcomings in the service provided by the front desk staff.We're delighted to hear that our maintenance team was able to assist you promptly and effectively. It's always rewarding to hear when our staff members go above and beyond to ensure our guests have a pleasant stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable experience. We appreciate your feedback.

We're thrilled to hear that you enjoyed your experience with us! Thank you for your kind words. Providing exceptional service and creating a positive experience for our guests is our top priority, and we're glad we could meet your expectations.We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future. Thank you for choosing to stay with us!

Thank you for your feedback, and we're glad to hear that you found our property and the surrounding area to be nice.We apologize for the oversight regarding the cleanliness of the chairs in your room. Providing a clean and comfortable environment for our guests is a top priority, and we regret any inconvenience or discomfort caused by the presence of crumbs.Your feedback is valuable to us, and we will address this with our housekeeping team to ensure that we maintain the highest standards of cleanliness throughout the property, including paying more attention to detail when cleaning chairs.We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Thank you for choosing to stay with us.

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our hotel's convenient location surrounded by restaurants, shopping, and a theater. The proximity to the beautiful park and lake behind the hotel sounds delightful, and we're glad you had the opportunity to explore and enjoy it.We're also pleased to know that you found our pool and hot tub to be enjoyable amenities during your stay. Your kind words mean a lot to us, and we're grateful for your recommendation of our hotel as a nice place to stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!

Thank you for sharing your feedback with us, and we're delighted to hear that you had a fantastic trip overall!We sincerely apologize for the inconvenience you experienced with the keycard issue during your stay. We understand how frustrating it can be to repeatedly get locked out of your room, and we regret any inconvenience it may have caused. Your feedback is invaluable to us, and we will address this issue with our team to ensure it is resolved promptly.We're glad to hear that despite this issue, you still had an excellent experience with us. We appreciate your understanding, and we hope to have the opportunity to welcome you back for another wonderful stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Thank you for choosing to stay with us!