Exteriör

Recensioner av TownePlace Suites by Marriott Dallas Las Colinas

3 out of 5
TownePlace Suites by Marriott Dallas Las Colinas
900 W Walnut Hill Ln, Irving, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 318 av 620 recensioner" "
8 - Bra i betyg. 180 av 620 recensioner" "
6 - Okej i betyg. 60 av 620 recensioner" "
4 - Dåligt i betyg. 30 av 620 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 620 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Anna-Carin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great
Bodde här 1 natt i maj 2024
Svar från Pratham 20 maj 2024
Thank you for your review. We greatly appreciate it. We are so glad you had a wonderful stay and we hope to see you again when travel brings you back to the area.

8/10 Bra

Madison

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very nice stay. The only issue we had was we did see one roach, but I’m hoping it was just because of the thunderstorm since we were on the first floor. Everything else was great!
Bodde här 1 natt i maj 2024
Svar från Pratham 10 maj 2024
Thank you for your review! We greatly appreciate it. W are glad you had a great time with us. We will see you again when travel brings you back to the area

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and very clean
Bodde här 1 natt i april 2024
Svar från Pratham 23 apr. 2024
Thank you so much for your review! We greatly appreciate it. We hope to see you again in the future when travel brings you back to the area

8/10 Bra

Tracie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was nice! Had a small kitchen. The room was clean and had no issues at all staying here. I would definitely recommend and stay here again.
Bodde här 2 nätter i april 2024
Svar från Jeanene 22 apr. 2024
Thank You for the wonderful review. I'm glad you enjoyed your stay with use.

10/10 Fantastiskt

Sabrina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great amentities, clean room, helpful staff.
Bodde här 3 nätter i april 2024
Svar från Pratham 13 apr. 2024
Thank you so much for your review. We greatly appreciate your feedback. We look forward to seeing you when travel brings you back to the area

6/10 Okej

Jimmy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel. Was clean. My last day there, somehow a huge cockroach was in the bathroom. Probably came in thru the shower drain. Make sure you keep the drains covered when not in used. Keep pests and other small animals out
Bodde här 5 nätter i mars 2024
Svar från TownePlace 4 apr. 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future. We will also take your feedback under consideration

8/10 Bra

Hortencia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having access to Big bottles of champu and hair conditioner is a plus.
Bodde här 3 nätter i mars 2024
Svar från Pratham 4 apr. 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future.

6/10 Okej

Rachel

Bodde här 1 natt i mars 2024
Svar från Pratham 6 apr. 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future when travel brings you back to the area

10/10 Fantastiskt

Ralph, Huntsville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Pratham 7 mars 2024
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

8/10 Bra

Steven

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall a nice place. Would stay again.
Bodde här 1 natt i februari 2024
Svar från Pratham 7 mars 2024
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

10/10 Fantastiskt

Savitha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room, good breakfast.
Bodde här 2 nätter i februari 2024
Svar från Pratham 1 mars 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

10/10 Fantastiskt

gary, arlington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding gym , breakfast, room ,and staff
Bodde här 5 nätter i februari 2024
Svar från Pratham 1 mars 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

6/10 Okej

Shane

Reste med familjen
Gillade: Renlighet och personal och service
Located in a good area. The hotel was clean, it is just a well dated establishment. It was fine for a nights stay.
Bodde här 2 nätter i februari 2024
Svar från Pratham 25 feb. 2024
Thank you for your review, we greatly appreciate your response. We are currently getting ready to go under renovations. I hope you have a great rest of your day! We hope to see you again!

2/10 Väldigt dåligt

Ryan, Columbus

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bad
Bodde här 2 nätter i februari 2024
Svar från Front Desk 22 feb. 2024
Hello, Mrs. Bissell We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that adhering to hotel policies is crucial to maintaining a seamless and enjoyable experience for all our guests.We regret that there were challenges in meeting your expectations regarding our policies. Please accept our apologies for any frustration this may have caused. We value your feedback, and your concerns will be shared with our team to address and improve our services.We genuinely hope you will consider giving us another opportunity to make amends and enhance your overall experience. Your satisfaction is our priority, and we are committed to ensuring a more enjoyable stay for you in the future.Thank you for bringing this to our attention, and we look forward to the possibility of welcoming you back to our hotel.

10/10 Fantastiskt

Deloise

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Pratham 19 feb. 2024
Thank you so much for your review. I greatly appreciate your feedback. We look forward to seeing you again.

10/10 Fantastiskt

Kolby

Bodde här 1 natt i februari 2024
Svar från Pratham 18 feb. 2024
Thank you so much for your review. We greatly appreciate your feredback. We look forward to seeing you again!

10/10 Fantastiskt

Rachelle

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Calm Business Trip
Had a really great time. The room was excellent and the environment was calming.
Bodde här 2 nätter i februari 2024
Svar från Pratham 16 feb. 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future.

10/10 Fantastiskt

Thomas

Bodde här 3 nätter i januari 2024
Svar från Pratham 9 feb. 2024
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again in the future

2/10 Väldigt dåligt

Tigest

Reste i grupp
Gillade inte: Personal och service
Bad customer service
While I have stayed at the hotel before with no issues, this time we were charged room damage fees for something we didn’t even do. The manager, Mr. Patel, was not helpful and didn’t even bother to review cameras to confirm what we said. The customer service we received about this issue was terrible.
Bodde här 3 nätter i januari 2024
Svar från Pratham 3 feb. 2024
Good Morning, I hope you are doing well. I am working on this case but cannot move forward because you have provided nothing to me that we had asked you to provide. I will send you an email. Have a good and wonderful day.

4/10 Dåligt

michelle

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The refrigerator made an extremely loud buzzing sound that didn’t stop the whole time I was there. Also, roaches in the bathroom shower.
Bodde här 1 natt i januari 2024
Svar från TownePlace 27 jan. 2024
Thank you for your feedback. Guest satisfaction is our top priority. We will be getting this looked over immediately. We are truly very sorry this had happened. We hope you have a great rest of your day

8/10 Bra

Deborah A

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Pratham 19 jan. 2024
Thank You so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we are hoping to see you again.

10/10 Fantastiskt

Uche

Bodde här 16 nätter i december 2023
Svar från Pratham 11 jan. 2024
Thank you so much for taking your time to review our hotel. We greatly appreciate your feedback. We are so glad that you had a great stay and we are looking forward to seeing you again. Have a wonderful day!

10/10 Fantastiskt

Juan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Pratham 7 jan. 2024
Thank you so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we look forward to seeing you in the future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Pratham 30 dec. 2023
Thank you so much for your review! We greatly appreciate your feedback. I am very glad that you had enjoyed your stay with us. We would love to see you again when travel brings you back to the area

10/10 Fantastiskt

Tracy

Bodde här 1 natt i december 2023
Svar från Pratham 25 dec. 2023
Thank you so much for taking your time to review our hotel. We see that you enjoyed your stay and are glad to have had you as our guest! I hope you have a wonderful day and Merry Chrismas!

10/10 Fantastiskt

Leo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Pratham 19 dec. 2023
Thank you so much for responding to our reviews with great feedback. We greatly appreciate your feedback. We hope to see you again soon!

8/10 Bra

Simon

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Reasonable Standard Stay in Irving
Hotel is ok, surrounding area has limited options for food and drink. Breakfast is not the best.
Bodde här 2 nätter i november 2023
Svar från Pratham 16 dec. 2023
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

8/10 Bra

Dorothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The toilet was nonfunctional for a day and a half. They fixed it eventually, but wouldnt let me hsve a different room.
Bodde här 4 nätter i december 2023
Svar från Pratham 14 dec. 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

8/10 Bra

Olice

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is great property is nice I felt safe place is very clean I would recommend this place
Bodde här 2 nätter i december 2023
Svar från Pratham 16 dec. 2023
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

10/10 Fantastiskt

LEO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Pratham 14 dec. 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 Fantastiskt

Glenda

Bodde här 1 natt i december 2023
Svar från Pratham 14 dec. 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 Fantastiskt

Erica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice stay
It was what I needed it to be for the weekend! Ever one was very nice 😊
Bodde här 2 nätter i december 2023
Svar från Pratham 10 dec. 2023
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

8/10 Bra

Tom

Bodde här 2 nätter i november 2023
Svar från Pratham 10 dec. 2023
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

10/10 Fantastiskt

liz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i december 2023
Svar från Pratham 5 dec. 2023
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 Fantastiskt

Eve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just book it
Had a great experience it was our first time staying here, and we loved how clean it was it also had everything we needed from Plates, to kitchen appliances. We will definitely stay again.
Bodde här 2 nätter i november 2023
Svar från Pratham 5 dec. 2023
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 Fantastiskt

liz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i november 2023
Svar från Pratham 5 dec. 2023
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

8/10 Bra

Purevdorj

Bodde här 3 nätter i november 2023
Svar från Pratham 14 dec. 2023
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 Fantastiskt

Javier

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place for the money I would recommend this to family and friends
Bodde här 1 natt i november 2023
Svar från Pratham 24 nov. 2023
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

8/10 Bra

Oluwatoyin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i november 2023
Svar från Pratham 24 nov. 2023
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

10/10 Fantastiskt

David Hugh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 3 nätter i november 2023
Svar från Pratham 24 nov. 2023
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

4/10 Dåligt

Logan

Reste med familjen
Gillade inte: Renlighet och personal och service
Find a better suite
Housekeeping didn't come yo our room one ting in our four day stay. We needed towels and trash removed but they never came. On our last day there the complementary breakfast was out of everything but cereal and breads.
Bodde här 3 nätter i november 2023
Svar från Hotel GM 20 nov. 2023
Hi Logan, thank you for your feedback. I have spoken with the housekeeping manager and we are working together to improve the services especially with regards to what was mentioned here as this is below our standards.

10/10 Fantastiskt

KATHLEEN

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check in fresh baked cookies and fresh coffee available clean room and nice property
Bodde här 2 nätter i november 2023
Svar från Pratham 18 nov. 2023
Thank You so much for your review! I hope you have a wonderful day!

10/10 Fantastiskt

Eilish

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Value for money. Great staff team, really friendly and helpful.
Bodde här 3 nätter i november 2023
Svar från Pratham 11 nov. 2023
Thank you so much for your review! We are so glad you had a great time with us. We hope to see you again!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Hotel GM 10 nov. 2023
Thank you for your feedback. We look forward to your next stay with us in the future.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Won’t be back.
The stay started off okay. That turned quickly, we woke up the first morning here and the roof was leaking from an already patched spot and the smoke detector. I wish I would have took pictures but in the moment I did not think about it. I contacted from desk and their first response was “I’ll send maintenance up to patch it”. Um, no thank you, I would rather switch rooms. Which in return made us miss some of our plans because we had to switch rooms. The new room was I a completely different building. We had to move all our stuff in the pouring rain. When we get to the new room we are smacked with an odor that lingered the whole stay and got worse when the air conditioning was on. There were spots on the comforter, a couple of the outlets were not working for us, and the walls are paper thin. You could hear everything the people in neighboring rooms were saying and doing. Also, being in this separate building means we have to walk outside each time we need to go to the front desk, gym, laundry, ice, breakfast, etc. The last night here the hallway started smelling like paint thinner or remover, but no renovation being done. All in all, we will not be back to this hotel. The manager also is unresponsive and unwilling to help.
Bodde här 3 nätter i oktober 2023
Svar från Hotel GM 2 nov. 2023
Hello,Thank you very much for your feedback. This definitely below our standards fortunately we do not get a lot of these type complaints so I will have engineering looking into this right away. We are also going into full renovations in a few months so it may be worth coming back next to see our new look.

10/10 Fantastiskt

Javier

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I like the property so much I will be back
Bodde här 1 natt i oktober 2023
Svar från Hotel GM 2 nov. 2023
Thank you for your feedback. We very happy and please that you enjoyed your stay. We look forward to seeing you again if your plans lead you in this direction.

10/10 Fantastiskt

Javier

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
I really enjoyed my room and the property was clean and kept up. I was across the street at another property and it was dirty in bad shape so I decided to move. I was very happy that decided to change property. Breakfast was good I really liked the chocolate milk it made my stay. Staff was wonderful very helpful pleasant and happy. Ever staff member smiled very polite and welcoming. Worth my money and I will be back.
Bodde här 1 natt i oktober 2023
Svar från Hotel GM 2 nov. 2023
Thank you so much for your feedback and score. We do hope to see return especially with our new in the next year.

8/10 Bra

Aishia

Gillade: Renlighet och personal och service
Here for the World Series. Good breakfast. Easy check in. Just found it a little odd that an employee knocked on our day at 9 am asking what time we’ll be checking out, even though reservation said check out is at noon. Overall, good place.
Bodde här 1 natt i oktober 2023
Svar från Hotel GM 2 nov. 2023
Thank you for your feedback. Yes we are aware of the property age. Which is why we start the full renovations in a few months. Our focus for the time being in service and keeping a clean property. Please come and visit us again with the new look if your plans lead you in this direction.

6/10 Okej

Emily

Reste med sin partner
Gillade inte: Personal och service
When we used the sink in the bathroom it smelt like sewage. It would make the whole room stink.
Bodde här 2 nätter i oktober 2023
Svar från Hotel GM 2 nov. 2023
Hi, and thank you for your feedback. My question is was the issue reported to the desk? If ever there is an issue we would always welcome the chance to correct if we are made aware. We wish you safe travels.